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Mercure Ponta Delgada Azores

4.0 star property
Hotel with outdoor pool, near Ponta Delgada City Gates

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Photo gallery for Mercure Ponta Delgada Azores

Exterior - Mercure Ponta Delgada Azores (Ponta Delgada)
Suite, 1 Double Bed - Mercure Ponta Delgada Azores (Ponta Delgada)
Privilege, Double Room - Mercure Ponta Delgada Azores (Ponta Delgada)
Double Room (Privilege Luxe) - Mercure Ponta Delgada Azores (Ponta Delgada)
Exterior - Mercure Ponta Delgada Azores (Ponta Delgada)
Mercure Ponta Delgada Azores puts you a short five-minute drive from Ponta Delgada Harbour. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs or body treatments. Other highlights include an indoor pool, an outdoor pool and a bar/lounge.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Steam room
  • Children's pool
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is AU$229
includes taxes & fees
23 Jan - 24 Jan 2026

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room (without Balcony)

Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior)

Minibar, blackout curtains, soundproofing, free WiFi

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Privilege, Double Room

Minibar, blackout curtains, soundproofing, free WiFi

Privilege, Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Privilege Luxe)

Double Room (Privilege Luxe)

Double Room (Privilege Luxe)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.3 km
  • Ponta Delgada Marina - 7 min walk - 0.6 km
  • University of the Azores - 9 min walk - 0.8 km
  • Antonio Borges Garden - 9 min walk - 0.8 km
  • Ponta Delgada Harbour - 16 min walk - 1.3 km

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 10 min drive

Restaurants

  • ‪Louvre Michaelense - ‬2 min walk
  • ‪Restaurante Arriba - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Cantinho dos Anjos - ‬2 min walk
  • ‪Résvés - ‬2 min walk

About this property

Mercure Ponta Delgada Azores

Mercure Ponta Delgada Azores puts you a short five-minute drive from Ponta Delgada Harbour. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs or body treatments. Other highlights include an indoor pool, an outdoor pool and a bar/lounge.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2025
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Apple Pay.

Also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

Does Mercure Ponta Delgada Azores offer free cancellation for a full refund?

Yes, Mercure Ponta Delgada Azores does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Ponta Delgada Azores?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Mercure Ponta Delgada Azores?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Ponta Delgada Azores?

Sorry, there's no on-site parking at Mercure Ponta Delgada Azores.

What are the check-in and check-out times at Mercure Ponta Delgada Azores?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Mercure Ponta Delgada Azores and nearby?

Have fun with nearby activities such as boat tours, fishing and powerboating. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor and outdoor pools after a day out and about. Mercure Ponta Delgada Azores also has a steam room and spa services.

Are there restaurants at or near Mercure Ponta Delgada Azores?

Yes, there's an on-site restaurant.

What's the area around Mercure Ponta Delgada Azores like?

Mercure Ponta Delgada Azores is a short 10-minute drive from Ponta Delgada (PDL-Joao Paulo II) and 19 minutes' walk from Ponta Delgada Harbour.

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Reviews

Mercure Ponta Delgada Azores Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • Breakfast offered a good variety of options and was a delightful experience. (7 reviews)
  • The pool area was beautiful, gorgeous, and perfect, offering a unique and relaxing experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Lyubov, 5-night trip

10/10 Exceptional

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
3-night trip

10/10 Exceptional

Hotel is great, wonderfully renovated and
CHRISTIAN, 6-night trip

10/10 Exceptional

Really good breakfast
Patricia, 3-night trip

10/10 Exceptional

Amazing staff!
Islah, 4-night trip

10/10 Exceptional

New property, centrally located with friendly helpful staff.
Iris, 1-night trip

10/10 Exceptional

Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Carolyn, 3-night trip

10/10 Exceptional

This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Elisangela, 4-night trip

10/10 Exceptional

The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Nargiza, 4-night trip

10/10 Exceptional

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
John, 3-night trip

8/10 Very good

Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Helen, 7-night trip

10/10 Exceptional

Very nice
sam, 6-night trip

10/10 Exceptional

Very welcoming and modern property. One of our favourites..
Nelson, 1-night trip

10/10 Exceptional

One of nicest hotels that i stayed. Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area. Food is excellent, breakfast was delightful, great choice of hot and cold food. Restaurant is serving lunch and dinner and choice is good. Rooms are good size with nice bathroom. Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances. Only little thing is there is not enough parking spaces it first come first served.
Orhideja, 7-night trip

10/10 Exceptional

We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
George, 7-night trip

10/10 Exceptional

I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay. The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained. Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits. I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Alina, 1-night trip

10/10 Exceptional

Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Erin, 5-night trip

8/10 Very good

New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Eve, 1-night trip

10/10 Exceptional

Alles tip top
Christine, 1-night trip

8/10 Very good

Zimmer war schön gross und toller Balkon
Christine, 2-night trip

10/10 Exceptional

Veldig flott hotell. Spesiell takk til de ansatte som var utrolig hyggelige og hjelpsomme. Om jeg skal tilbake til Ponta Delgada skal jeg bo på dette hotellet igjen.
Raymond, 1-night trip

6/10 Good

Helt ok hotell. 3.5/5. Men med prisnivån hade man förväntat sig lite mer. Bra läge om man vill vara nära stan. Parkering fanns gratis inom ca 5-10min promenad. Ingen problem att få plats på eftermiddagar. Frukost var lite tråkig. Ok men inte mer. Fanns standardsakerna. Rummen ganska små men nya och rena. Fanns enbart kombinerad schampo/duschtvål och ingen conditioner i duschen. Vilken våning man får rum påverkar nog upplevelsen stort med. På våning 1 hade man haft poolen just utanför balkongen vilket kanske inte skulle vara så trevligt. Poolområdet var ok men inte så mycket grönska. Sedan dånande AC och fläktar från grannhusen. Men slutgiltigt. Ok hotell för någon dag om man vill bo i stan men för längre vistelse är det nog trevligare med något annat. En dag vid poolen skulle inte locka här. Priset gör också att man förväntat sig mer, hade varit rimligare om det låg kanske 30% lägre.
Fredrik, 7-night trip

10/10 Exceptional

Tudo ótimo !
beatriz, 2-night trip

10/10 Exceptional

Amazing Place tò live Ponta Delgada
Francesco, 3-night trip

10/10 Exceptional

Hotel impeccable. On ne pouvait pas demander mieux
Frédéric, 1-night trip