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Mercure Melbourne Albert Park

Photo gallery for Mercure Melbourne Albert Park

Lobby
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Room service – dining

Overview of Mercure Melbourne Albert Park

UNESCO Sustainable Travel Pledge

Mercure Melbourne Albert Park

4.0 star property
4-star hotel with indoor pool, near Albert Park Lake

7.6/10 Good

997 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$169
Price available on 8/12/2022
Map
65 Queens Road, Melbourne, VIC, 3004
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • St Kilda Beach - 9 min drive
  • Melbourne Convention and Exhibition Centre - 11 min drive
  • SEA LIFE Melbourne - 10 min drive
  • Rod Laver Arena - 11 min drive
  • Collins Street - 14 min drive
  • Melbourne Cricket Ground - 11 min drive
  • Crown Casino and Entertainment Complex - 11 min drive
  • Aami Park - 13 min drive
  • Marvel Stadium - 14 min drive
  • Princess Theatre - 13 min drive
  • Spirit of Tasmania Ferry Terminal - 13 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 27 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Melbourne, VIC (AVV-Avalon) - 49 min drive
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 12 min drive
  • Spencer Street Station - 12 min drive
  • Prahran Station - 16 min walk
  • Windsor Station - 21 min walk
  • South Yarra Station - 29 min walk

Restaurants

  • The Little Pho Cafe - 6 min walk
  • Woods - 6 min walk
  • Village Melbourne - 7 min walk
  • My Goodness - 7 min walk
  • The Chevron - 9 min walk

About this property

Mercure Melbourne Albert Park

When you stay at Mercure Melbourne Albert Park, you'll be within a 15-minute drive of Crown Casino and Entertainment Complex. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Windows Restaurant, which serves local cuisine and is open for breakfast and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a sauna. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi (24 hours per day; 3-device limit) and wired Internet access in public areas
  • Free WiFi (24 hours per day; 3-device limit) and wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (AUD 20 per day)
  • Secured covered on-site valet parking (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • 18 holes of golf
  • An indoor pool
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Swedish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (3-device limit) and free wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Windows Restaurant – Overlooking the golf course and garden, this fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar – Overlooking the golf course and garden, this café specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge – Overlooking the golf course and garden, this cocktail bar specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Cash deposit: AUD 250 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 25 for adults and AUD 25 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 per cent

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Covered self-parking costs AUD 20 per day
  • Covered valet parking costs AUD 35 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards and cash.

Also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Frequently asked questions

Does Mercure Melbourne Albert Park offer free cancellation for a full refund?
Yes, Mercure Melbourne Albert Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Melbourne Albert Park?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Mercure Melbourne Albert Park on 8 Dec 2022 start from AU$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Melbourne Albert Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Melbourne Albert Park?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Mercure Melbourne Albert Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Albert Park?
Yes. Self-parking costs AUD 20 per day. Valet parking costs AUD 35 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Mercure Melbourne Albert Park?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Melbourne Albert Park?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (11-min drive) is nearby.
What is there to do at Mercure Melbourne Albert Park and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Mercure Melbourne Albert Park?
Yes, Windows Restaurant offers local cuisine and garden views. Nearby restaurants include The Little Pho Cafe (6-min walk), Woods (6-min walk) and Village Melbourne (7-min walk).
What's the area around Mercure Melbourne Albert Park like?
Mercure Melbourne Albert Park is a short 1-minute walk from St Kilda Road and 2 minutes' walk from Albert Park Lake. Travellers say that this hotel is in a good location.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Good

A nice stay in a good hotel. Nothing special, but clean comfortable with good facilities such as a pool and gym. Room service ok but a bit inattentive (not replenishing teas and coffee, nor tidying up cups and glasses). Good value for money. Would definitely recommend staying here, a pleasant, ok hotel.
Robin, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable, tidy hotel with great staff and excellent meals. Well located between the city centre and St Kilda, with very easy access via tram to both. I would definitely recommend this hotel to others!
Dave, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Adam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great spot in Albert Park
Nice hotel in the perfect location for this particular trip. Directly opposite the function center we were attending. Check in staff were friendly and helpful. Bar staff could do with more practice pulling a beer. But all in all, very happy with the hotel. Would definitely stay here again if staying in the Albert Park area.
Adam, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

christine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location but noisy
Great Location and great service, just a little noisy, needs better seals on windows on the Queens rd side and the room next door (had joining door) could almost hear the conversation the walls seem thin.
Sheradine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Trash service trash all round
Absolute trash. Poor service poor everything. Obviously have not been able to get going properly after being a vivid hotel for a year.
Rob, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night trip
Verified Hotels.com guest review