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All properties in Kazan, Republic of Tatarstan, Russia
1 room, 2 adults

Shalyapin Palace Hotel

4-star4 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Indoor pool
ul. University, 7, Kazan, 420111, Russia

4-star hotel in Kazan City Centre with indoor pool and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice breakfast.. Front desk staff helpful.. convenient locationMay 23, 2019
  • Good hotel. The conditions is a bit old. The location is excellent. It is close to all…Aug. 23, 2020

Shalyapin Palace Hotel

from A$72
  • Standard Room, 1 King Bed
  • Junior Room, 1 King Bed
  • Suite
  • Standard Twin Room
  • Studio
  • Presidential Suite

What’s around Shalyapin Palace Hotel

Landmarks

  • In Kazan City Centre
  • Soviet Lifestyle Museum - 1 min walk
  • Bauman Street - 1 min walk
  • Anatomical Museum - 4 min walk
  • Koltso - 4 min walk
  • Kazan Federal University - 6 min walk
  • Kazan State University - 6 min walk
  • Kazan State Theater of Young Spectators - 7 min walk

Getting around

  • Kazan (KZN-Kazan Intl.) - 24 min drive
  • Kazan Station - 21 min walk
  • Kazan Vosstaniye Passazhirskaya Station - 9 min drive
  • Kazan Pudino Station - 16 min drive
  • Ploshchad Tukaya Station - 2 min walk
  • Kremlyovskaya Station - 17 min walk
  • Sukonnaya Sloboda Station - 25 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Capella - This buffet restaurant specializes in Russian cuisine and serves breakfast, lunch, and dinner.

Piano Bar - This lobby lounge specializes in international cuisine and serves dinner and light fare.

Shalyapin Palace Hotel’s small print

Also known as

  • Shalyapin Palace Hotel Kazan
  • Shalyapin Palace Hotel Kazan
  • Shalyapin Palace Hotel Hotel Kazan
  • Shalyapin Palace Hotel
  • Shalyapin Palace Kazan
  • Shalyapin Palace
  • Shalyapin Palace Kazan
  • Shalyapin Palace Hotel Hotel

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

    A mandatory registration fee for foreign citizens is charged at this property.

Optional extras

Cribs/Infant beds are available for RUB 580.0 per day

Airport shuttle service is offered for an extra charge of RUB 1500 per vehicle (roundtrip, Maximum occupancy 4)

WiFi is available in guestrooms for an extra charge

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shalyapin Palace Hotel

  • Does Shalyapin Palace Hotel offer free cancellation for a full refund?
    Yes, Shalyapin Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shalyapin Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shalyapin Palace Hotel?
    Sorry, there's no onsite parking at Shalyapin Palace Hotel.
  • Is there a pool at Shalyapin Palace Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Shalyapin Palace Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shalyapin Palace Hotel?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Shalyapin Palace Hotel?
    Yes, there's an onsite restaurant that serves Russian cuisine. Nearby restaurants include Dom Chaya (4-min walk), House of Tatar food (4-min walk), and IQ Bar (5-min walk).
  • Is airport shuttle service offered by Shalyapin Palace Hotel?
    Yes, an airport shuttle is available. The charge is RUB 1500 per vehicle roundtrip.

Recent reviews

Very good 8.4 From 36 reviews

Fair 4.0
Saddest hotel in Kazan
Nowhere in the world can this be a 4-star hotel, as they self-promote. Barely a 2. It is drab and gloomy, badly lit with fluorescent lighting, plastic ceiling, no amenities whatsoever in the room except for a bottle of water. 4-star hotel with no minibar, no iron. It is one of the saddest hotels I have ever stayed at. I was misled by the artsy photos and untruthful text. Breakfast was really...really bad. And they go the extra mile to ensure their coffee will taste terrible.
Pedro, gb1 night business trip
Exceptional 10.0
Поездка на три дня в Казань
Все очень классно!
TATYANA, ru4 night trip
Very good 8.0
Очень странное впечатление об отеле «Шаляпин
Отель «Шаляпин произвёл крайне
Tatiana, ru2 night trip
Good 6.0
Могло бы быть лучше
Вестибюли и ресторан отеля шикарные. Номер в котором мне довелось проживать оставил очень средние впечатления. Во-первых, очень много мебели не самого лучшего качества в очень небольшом номере: постоянно натыкалась на кресло (кстати, очень неудобное для сиденья в нем) и передвигала стул, чтобы иметь возможность перемещаться по комнате, дверцы раздвижного шкафа все время вываливались. Во-вторых, дверь в ванную комнату открывается внутрь, закрывая собой зеркало (чтобы смотреться в зеркало, необходимо закрыть дверь в ванную комнату). В-третьих, в номере было очень душно, температура не выставляется на регуляторе температуры, висящем на стене, включается только вентилятор. В-четверных, персонал отеля в ресторане и бассейне ведет себя очень по-домашнему: могут сидеть развалившись в кресле и вести беседы со знакомыми, использованную посуду со стола то убирают, то нет, ходят по залу ресторана с чашками кофе, обсуждают домашние дела. И наконец, наличие бассейна в отеле очень порадовало, но на этаже, где я жила непосредственно над бассейном, все время стоял запах пара, запах душа, и это было не очень комфортно. Конечно, это только мое мнение, но мне показалось, что до 4-х звезд отель не дотягивает...
ru13 night business trip
Very good 8.0
快適!
繁華街のど真ん中にありとても便利。ただし、その分、夜は少しうるさいと感じるかもしれません。部屋に到着するまでいくつか段差を越えなければなりませんが、階段の脇にスロープがついているので大丈夫です。食堂へ行くにも段差がありましたが、スロープがきちんとついていました。
jp2 night business trip
Fair 4.0
水道供給が泊り別のグループホテルへ案内されました
チェックンの際、水道の供給が泊ったとの連絡を受け、別のグループホテルに案内されました。
Hitoshi, jp1 night business trip
Good 6.0
Экономный
Впечатления испортили сразу по приезду. Оказалось, что с животными нельзя заселятся. У нас маленькая собачка, номер полностью оплачен на 4 дня, все нервы вытрепали, убеждая что на их сайте нельзя с животными, а мы показывали сайт Hotel.com на котором можно. Решение никто не мог предложить, когда мы предложили Забрать свои деньги и уехать в другой Отель, дали подписать заготовленный бланк, что все расходы за испорченные вещи несём в полном объёме. На следующий день на входе охранник пытался Проверить паспорт и привычки на Собаку. Вообщем жили в постоянном напряжении.
Sergey, ru4 night family trip
Exceptional 10.0
Хороший отель в центре Казани!!!
Хороший отель в центре Казани!!!
IGOR, ru1 night romance trip
Good 6.0
В общем нормально. Приезжали семьёй дала два номера в разных корпусах, после переговоров на ресепшне дали два номера рядом, почему нельзя было сразу всё сделать, видят люди вместе приехали. Заказывали номера люкс, дали бизнес, не хотелось портить себе выходные, но сейчас придётся разбираться где наша оплаченная разница. В номерах нет зубных щёток, попросили, принисли. Мини-бар вообще пустой, бесплатная вода, одна бутылка, хотя номер на двоих. И это люкс, а что в других номерах. Не хочется всё перечислять, но по мелочам набирается много. Или персонал не соответствует отелю или очень сильно экономят.
Sergey, ru2 night family trip
Very good 8.0
Zentral mitten in der Fussgängerzone
Das Hotel liegt direkt in der Fussgängerzone und ca. 15 Gehminuten vom Kreml, der Haupt-Sehenswürdigkeit Kazans entfernt. Service stimmt, Betten sind leider eher weich und durchgelegen. Sehr guter Ausgangspunkt für die Erkundung der Stadt.
Mitja, ch2 night romance trip

Shalyapin Palace Hotel

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