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Holiday Inn Express Durban - Umhlanga, Umhlanga

3 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
2 Ncondo Place UmhlangaUmhlangaKwaZulu-Natal4320South Africa, (02) 8228 1927
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Good3.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
176See all 176 Hotels.com reviews
From 365 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Durban - Umhlanga, Umhlanga

Hotel Info: (02) 8228 1927

from A$117
  • Room, 2 Single Beds, Non Smoking
  • Standard Room
  • Standard Room, 1 Double Bed with Sofa bed
  • Standard Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Single Beds, Accessible, Non Smoking
  • Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Also known as

  • Holiday Inn Express Durban Umhlanga
  • Holiday Inn Express Hotel Umhlanga Durban
  • Holiday Inn Express Umhlanga Durban
  • Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge of ZAR 1200.00

Self parking costs ZAR 60.00 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 450.00 (roundtrip)

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Sofa bed
  • Sofa bed size double
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Holiday Inn Express Durban - Umhlanga, Umhlanga’s small print

Also known as

  • Holiday Inn Express Durban Umhlanga
  • Holiday Inn Express Hotel Umhlanga Durban
  • Holiday Inn Express Umhlanga Durban
  • Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge of ZAR 1200.00

Self parking costs ZAR 60.00 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 450.00 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 176 reviews

Holiday Inn Express Durban - Umhlanga, Umhlanga
Outstanding5.0 / 5
Quick and Effective stay
On such short notice, the accommodation was reasonably priced and available. The service received from the various receptionist support team was amazing and they assisted with each request accordingly. No excuses or can't dos....well done, keep it up
3 night family trip
Holiday Inn Express Durban - Umhlanga, Umhlanga
Good3.0 / 5
Holiday Inn Express Umhlanga
I will not book again at this establishment. Unorganised, rooms not cleaned, had to wait for check in until about 15:30. This after a 7 hour road trip with a baby. When we did room swop the following day we had to wait again until about 15:00 with all our luggage stored in a meeting room. When complained we received a sorry note pushed under our room door. No personal service from Manager.
5 night trip
Holiday Inn Express Durban - Umhlanga, Umhlanga
Poor1.0 / 5
Service was not very good had to phone many times for room service terrible service
3 night family trip
Holiday Inn Express Durban - Umhlanga, Umhlanga
Poor1.0 / 5
Not so good
2 night family trip
Holiday Inn Express Durban - Umhlanga, Umhlanga
Fair2.0 / 5
During my 2 days stay it was a very unpleasant experience. Air conditioner doesn't work, toilet does work, wifi doesn't work. Rooms have Bugs crawling everywhere. Manager Angie is very unprofessional & find excuses for every problem & general manager won't even bother to take care of the guests. Only thing they do to fix your problem is put you in a different room with a new different problem.
3 night family trip

See all reviews

Holiday Inn Express Durban - Umhlanga, Umhlanga

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