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All properties in Queretaro, Queretaro, Mexico
1 room, 2 adults

Crowne Plaza Queretaro

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Anillo Vial li Fray Junipero Serra 1550, Colonia Arboledas, Queretaro, QRO, 76140, Mexico

3.5-star hotel with outdoor pool, near Aqueduct of Santiago de Queretaro
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location, 30 minutes to the airport, 15 minutes to Downtown Queretaro, 5 to 10…Mar. 22, 2020
  • Excellent service, very kind all the staff. The breakfast buffet is excellent with a lot…Mar. 19, 2020

Crowne Plaza Queretaro

from A$97
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, City View
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking (Inner View)
  • Suite, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 2 Double Beds, Non Smoking (Feature)
  • Deluxe Room
  • Junior Suite, 2 Double Beds, Non Smoking

What’s around Crowne Plaza Queretaro

Landmarks

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 14 min walk
  • Plaza del Parque Shopping Mall - 18 min walk
  • Plaza Boulevares Shopping Mall - 19 min walk
  • Marista University of Queretaro - 37 min walk
  • Querétaro Old Train Station - 43 min walk
  • Temple of Santa Cruz - 2.4 mi / 3.8 km
  • Convent and Temple of Santa Cruz - 2.5 mi / 4.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 28 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 4:00 AM to 4:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 4:00 AM to 4:30 PM

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 112711
  • Conference space size (meters) - 10475
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 50-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Il Dominio - This restaurant serves breakfast, lunch, and dinner.

Crowne Plaza Queretaro’s small print

Also known as

  • Crowne Plaza Queretaro Hotel
  • Crowne Plaza Queretaro Hotel Queretaro
  • Crowne Plaza Queretaro
  • Crowne Plaza Queretaro Diamante Hotel Queretaro
  • Crowne Plaza Queretaro Hotel
  • Crowne Plaza Queretaro Hotel
  • Crowne Plaza Queretaro Queretaro

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

Rollaway beds are available for MXN 200.0 per night

Breakfast costs between MXN 175 and MXN 195 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Queretaro

  • Does Crowne Plaza Queretaro offer free cancellation for a full refund?
    Yes, Crowne Plaza Queretaro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Queretaro?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Queretaro?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Queretaro?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Queretaro?
    You can check in from 3 PM to noon. Check-out time is 1 PM.
  • Are there restaurants at or near Crowne Plaza Queretaro?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Crowne Plaza Queretaro?
    Yes, a free airport shuttle is available from 4:00 AM to 4:30 PM at scheduled times.

Recent reviews

Superb 9.0 From 148 reviews

Exceptional 10.0
Good for business travel
Good quality hotel. Has all amenities for business travel.
us3 night business trip
Very good 8.0
Nice enough with great views.
The room was nice and clean enough but the bed was very hard and a bit uncomfortable.
AMY, us1 night trip
Exceptional 10.0
Great hotel in the middle of nowhere
Maria Gabriela, ca2 night business trip
Exceptional 10.0
Happy
Have been traveling to Queretaro for many years and stayed here. Tried Air BNB a couple of times. I am back to stay as long as prices stay reasonable. Great View. All in all a good option.
Daniel E, us3 night business trip
Exceptional 10.0
Great view, excellent service, good food.
This hotel has very clean rooms, nice furnishings, and great hotel staff. The breakfast buffet has a great selection, good food, and a reasonable price. The view from the room of the city below is excellent. Getting to the hotel from below is a bit tricky as you have to go all the way up the hill, make a u-turn, and come back down the hill to enter. The lower level parking area is littered with columns, be careful backing up!
us4 night romance trip
Exceptional 10.0
Nice choice
Beautiful hotel, nice pool, great staff. Early morning free shuttle to the airport was an added bonus
us1 night business trip
Exceptional 10.0
Dinner and relaxation A+
I booked this hotel because of the pool and the airport shuttle. Unfortunately, the only airport shuttle time was 4 something in the morning so I didn't end up using that service...but I did lay out by the pool. It's a smaller pool but they have stairs that connect you next door to Holiday Inn and you can use their pool (this is what the concierge told me). The restaurant was VERY good and inexpensive as well with a beautiful view!
Brooke, usOther trip
Exceptional 10.0
Love this place!
Service was excellent. Love this place Armondo is awesome! He is one of the best when it comes to customer service.
CHARLES, usBusiness trip

Crowne Plaza Queretaro

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