Hotel Portales Del Campestre

Photo gallery for Hotel Portales Del Campestre

Primary image
Pool
Outdoor pool
Room
Room

Overview of Hotel Portales Del Campestre

Hotel Portales Del Campestre

3.0 star property
3-star hotel in El Poblado with outdoor pool and restaurant

8.2/10 Very good

147 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Refrigerator
Map
Carrera 41 No.16B Sur-81, Medellín, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Steam room
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Santafé Mall - 7 min drive
  • Lleras Park - 13 min drive
  • Botero Plaza - 21 min drive
  • Arvi Park - 77 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 48 min drive
  • Aguacatala Station - 20 min walk
  • Ayura Station - 25 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Portales Del Campestre

3-star hotel in the heart of El Poblado
Free continental breakfast, a roundtrip airport shuttle, and a terrace are just a few of the amenities provided at Hotel Portales Del Campestre. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Portales, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A computer station, multilingual staff, and free newspapers
  • A 24-hour front desk, luggage storage, and a front desk safe
  • Guest reviews give good marks for the WiFi and proximity to shopping
Room features
All 16 rooms offer amenities such as free WiFi and safes, as well as free newspapers and minibars. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and tubs or showers
  • 24-inch flat-screen TVs with satellite channels
  • Full-sized refrigerators/freezers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Steam room

Accessibility

  • Wheelchair accessible
  • In-room accessibility
  • No elevator (single level property)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Portales - Onsite restaurant. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 85000 per vehicle

Children & extra beds

  • Rollaway beds are available for COP 30000.0 per night
  • Airport shuttle service for children up to age 18 costs COP 0
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Property registration number 5366

Also known as

Hotel Portales Campestre
Hotel Portales Campestre Medellin
Portales Campestre
Portales Campestre Medellin
Portales Campestre Medellin
Hotel Portales Del Campestre Hotel
Hotel Portales Del Campestre Medellín
Hotel Portales Del Campestre Hotel Medellín

Frequently asked questions

Does Hotel Portales Del Campestre offer free cancellation for a full refund?
Yes, Hotel Portales Del Campestre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Portales Del Campestre?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Portales Del Campestre on 3 Oct 2022 start from AU$57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Portales Del Campestre?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Portales Del Campestre?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hotel Portales Del Campestre?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Portales Del Campestre?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Portales Del Campestre?
Yes, an airport shuttle is available. The charge is COP 85000 per vehicle.
What are the check-in and check-out times at Hotel Portales Del Campestre?
You can check in from 3 PM - 2:30 AM. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Portales Del Campestre and nearby?
Hotel Portales Del Campestre has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Hotel Portales Del Campestre?
Yes, there's an onsite restaurant, Portales. Nearby restaurants include Olivenza (13-min walk), Las Tres (14-min walk), and Amaranto (14-min walk).
Does Hotel Portales Del Campestre have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Portales Del Campestre like?
Hotel Portales Del Campestre is a short 18-minute walk from Santafé Mall and 18 minutes' walk from Oviedo Shopping Center. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Mabel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This is the second time I have stayed at this hotel and it is just as nice of a stay as my first time. The staff is super friendly, professional and very helpful. The room is clean and a very comfortable bed. Thank you very much. I will be back again!
Donald, 2-night trip
Verified Expedia guest review

6/10 Good

Ok. But needs to work on things
Not a bad hotel, but it needs a little upkeep. Starting to look run down. Also, too easy to hear all the other guests. 6am and other guests are knocking on each others doors and talking loudly in halls. Then when it was time for breakfast there is nowhere to sit for a long time
Andrew, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

MANUEL, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kindly and professional staff
HENRY, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Paz and tanquilidad
It is a Peaceful location ! What makes the stay at this bso good is the hotel staff and owners are awesome!
Glenn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice cozy hotel
Had a late check in around midnight. No problem with checking in the staff friendly and helpful
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

In the bathroom ants was coming out of the roof top Corner the shower and around the sink, this is nasty
7-night romance trip
Verified Travelocity guest review