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1 room, 2 adults

NH Collection Firenze Porta Rossa

5-star5 stars
Via Porta Rossa 19, Florence, FI, 50123, Italy

Luxury hotel with full-service spa, connected to a shopping center, near Accademia delle Arti del Disegno
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,535 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Wellness & sports facilities could be improved

NH Collection Firenze Porta Rossa

from A$285
  • Superior Room
  • Junior Suite
  • Premium Room
  • Premium Room (Extra Large)
  • Family Triple Room
  • Family Room (Extra Extra Large)

What’s around NH Collection Firenze Porta Rossa

Top spots nearby

Recommended by this property

  • Accademia delle Arti del Disegno (2-minute walk)
  • Ponte Vecchio (3-minute walk)
  • Pitti Palace (6-minute walk)

Getting around

  • Florence (FLR-Peretola) - 3.4 miles/5.4 km
  • Florence Santa Maria Novella Station - 11 min walk
  • Porta al Prato Station - 19 min walk
  • Florence Statuto Station - 27 min walk
  • Florence-Cascine Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Full-service spa
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1100
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Slovak
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
Sleep well
  • Pillow menu
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages.

The spa is open daily.

Dining

Savini Truffle Restaurant - This restaurant specializes in Italian cuisine.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

NH Collection Firenze Porta Rossa’s small print

Also known as

  • NH Collection Firenze Porta Rossa Hotel Florence
  • NH Collection Firenze Porta Rossa Florence
  • NH Collection Firenze Porta Rossa Hotel Florence
  • NH Collection Firenze Porta Rossa Hotel
  • NH Collection Firenze Porta Rossa Florence
  • NH Collection Firenze Porta Rossa
  • Hotel Porta Rossa
  • Porta Rossa Florence
  • Nh Porta Rossa Hotel Florence
  • Porta Rossa Florence
  • NH Collection Firenze Porta Rossa Hotel

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights

Optional extras

Valet parking costs EUR 35 per day

Parking is available nearby and costs EUR 35 per night

Breakfast costs between EUR 13 and EUR 32 for adults, and EUR 20 and EUR 34 for children (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 228 reviews

Fair 4.0
A great location, but definitely NOT A GREAT HOTEL
I've stayed at other HH Collection properties and I'm afraid that this one is just not worthy of carrying that moniker. This hotel is extraordinarily noisy making it difficult to get any rest day or night. From the 24 hour thumping, whirring, rumbling elevator noises to the hotel cleaning personnel who never seemed to be off duty and took much delight in banging up and down the hallways with carts and equipment, our stay was exhausting. Street noises too were difficult to restrict even though the hotel is equipped with wood shutters in addition to the usual drapery. Also in sharp contrast to other HN Collection properties, this one is in desperate need of basic repairs and maintenance. It seems a bit run down. Our room was strangling outfitted with an old wardrobe and a small, single desk, so there was absolutely no place for two people to place their luggage. The bathroom was very odd. I appreciate that it's an old building and some compromises must be made, but shoehorning a bathroom into a space more fitting to be a long c-shaped closet is pushing the limits of what's acceptable. At checkin, we were reminded that the breakfast was not included in our stay but I was told that I could prepay if I wished to add this to our stay. When I declined, I was aggressively advised that I would face additional charges if I changed my mind. It felt like a bullying/threatening/money grabbing tactic. Last complaint at checkin our room was not ready and there was a major reservation
caOther trip
Exceptional 10.0
Perfect location & outstanding service from staff
We stayed for 3nights for my girlfriends birthday and had an amazing experience. Having never been to Florence before as you can imagine I had a lot of questions. Francesca (guest relations manager) was very helpful with providing me all the required detail of the city and so quick at responding. We arrived on the Friday and Francesca had arranged for a glass or prosecco to be bought to our room as a surprise. Along with the staff singing happy birthday with a cake at breakfast it's safe to say my girlfriend had a great day! If you are looking for somewhere in the heart of the city but with piece and quiet when you close your door coupled with a professional and friendly service this hotel is a must!
adam, gbOther trip
Very good 8.0
History at a Price
The room was clean, updated and the beds were very comfortable. The location was very hard to find. We finally gave up, parked and called for someone to come get us. An independent parking garage is on the street behind the hotel. The personnel was very kind and helpful. The restaurant menu was limited and on the expensive side for a hotel. There were several choices within walking distance. Breakfast is not included. There is no exercise room. Overall, a little pricey with few amenities. The building is a nicely renovated historical location dating from the Middle Ages and the Florence merchant class.
Jeanne, usFamily trip
Exceptional 10.0
A pleasant stay
It is definitely a 5 star hotel - great location, kind staff, clean room and comfortable bed. I have minor complaint about the noisy of the fridge. Because the fridge is not covered, when it works, it generates quite loud noise, in particular at night. I have reported to the hotel staff and they dealt it promptly. I only booked a standard room, so no bath. I will book a better room next time. A bonus point is the restaurant food very delicious!
gbOther trip
Exceptional 10.0
Location ,staff, decor & facilities a best buy !
Centrally located and classy hotel with impressive architectural details , excellent breakfast facilities and an exceptionally helpful staff . The wonderful chief of maintenance resurrected my suitcase back to life when a critical wheel become non functional .Rooms were quiet, tastefully furnished and restful .Would definitely stay at this delightful hotel if visiting Florence again .
Marie, usTrip with friends

NH Collection Firenze Porta Rossa

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