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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

Choose dates to view prices

In the heart of Bucaramanga, Hotel Dann Carlton offers a tranquil retreat near La Flora Ecological Park. Indulge in full breakfast and enjoy the rooftop garden views or unwind with spa treatments at Elixia Spa. With two restaurants serving local cuisine, a hair salon for pampering, and free in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Garden
The current price is AU$127
13 Mar - 14 Mar

Why we love this property

Spa escape paradise
The full-service spa offers daily facials, hydrotherapy, and couples treatments. A sauna, hot tub, and steam room complete this relaxation haven.
Culinary world tour
Explore 2 restaurants featuring local cuisine, sushi, and poolside dining. The bar adds finishing flair. Free breakfast and vegan options seal the deal.
Dreamy comfort awaits
Step into character-filled rooms with designer decor and premium bedding. When hunger calls, 24-hour service delivers while dressing gowns stand ready.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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  • Free breakfast
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  • Free Wi-Fi
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9.2 out of 10, Wonderful, 601 reviews
The price is AU$96
14 Mar - 15 Mar
Hampton by Hilton Bucaramanga
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About the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Las Palmas Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • La Flora Ecological Park - 10 min walk - 0.9 km
  • Cacique Shopping Mall - 4 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
  • Airport drop-off service

Restaurants

  • ‪LibarDog - ‬3 min walk
  • ‪El Barril - ‬2 min walk
  • ‪Panaderia Trillos - ‬2 min walk
  • ‪Iki Sushi & Poke - ‬1 min walk
  • ‪Kokoriko - ‬3 min walk

About this property

Hotel Dann Carlton Bucaramanga

Hotel Dann Carlton Bucaramanga features a rooftop terrace and puts you a short five-minute drive from Provincial Viaduct and La Flora Ecological Park. Guests can visit the spa to be pampered with massages, facials or body treatments, and City View, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights. The helpful staff and breakfast get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5264 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View – This poolside family restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Taikinsa – This restaurant specialises in sushi and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 3
  • Late checkout can be arranged for an extra charge of COP 190000 (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 142800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

Also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga offer free cancellation for a full refund?

Yes, Hotel Dann Carlton Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Dann Carlton Bucaramanga?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Dann Carlton Bucaramanga?

Yes, pets are welcome. There's a charge of COP 142800 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Dann Carlton Bucaramanga?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Dann Carlton Bucaramanga?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of COP 190000 (subject to availability).

What is there to do at Hotel Dann Carlton Bucaramanga and nearby?

Hotel Dann Carlton Bucaramanga has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Dann Carlton Bucaramanga?

Yes, there are 2 on-site restaurants, featuring local and international cuisine, pool views and poolside dining.

What's the area around Hotel Dann Carlton Bucaramanga like?

Hotel Dann Carlton Bucaramanga is in Sotomayor, a short 2-minute walk from San Pio Park and 9 minutes' walk from Cabecera Shopping Mall.

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Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a great variety of options. (31 reviews)
  • The pool was described as beautiful, awesome, and spectacular, with exceptional facilities and a great pool restaurant. (5 reviews)
  • The spa offered a range of facilities including jacuzzi, sauna, turco, and steam room with city views. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Food
Cities
Lobby
Parking
View

Reviews

10/10 Exceptional

Super clean room, kind and welcoming staff with excellent central location
Kenton, 4-night trip

10/10 Exceptional

Super hotel
Brian, 10-night trip

10/10 Exceptional

Stayed many times but this time with family, with two rooms, always excellent service, rooms spacious, very comfortable, clean, Breakfast excellent, served on rooftop bar/pool lovely views of city, pool also great for family. Parking also available and free.
CHARLES, 2-night trip

10/10 Exceptional

The staff was excellent. The room was super clean.
Claudia P, 5-night trip

10/10 Exceptional

Very comfortable and clean. Wonderful service. Excellent breakfast. Will stay here again.
Dina, 1-night trip

10/10 Exceptional

Great hotel
Diana A, 2-night trip

8/10 Very good

Excellent hotel, nice rooms, friendly staff, nice pool, mediocre breakfast.
Pool
Rene, 1-night trip

10/10 Exceptional

Great place to stay. All the staff was super friendly
Claudia, 3-night trip

10/10 Exceptional

Clean rooms, excellent breakfast, friendly staff, good food
Katya, 3-night trip

10/10 Exceptional

Amazing breakfast.
Outside
Roof top
James, 3-night trip

6/10 Good

The room was so clean and the staff was friendly and welcoming. On the other hand, the restaurant’s staff needs improvement in guest service. The service was too slow, which negatively affected the overall experience.
Jhonny, 13-night trip

8/10 Very good

Excellent staff good service I would highly recommend it in a very nice and quiet area
Nelson, 4-night trip

10/10 Exceptional

Nice hotel
Fred, 5-night trip

10/10 Exceptional

Excellent accommodation
Julio Cesar, 3-night trip

10/10 Exceptional

The stay was excellent and the hotel was wonderful.
Carlos, 8-night trip

10/10 Exceptional

Excellent well-established hotel in a nice central area and with a great roooftop pool and restaurant
Feiber, 8-night trip

10/10 Exceptional

Great and consistent service. Parking was very convenient and free. Breakfast was also great. Will stay again, thank you to the great staff of the Dann Carlton Hotel.
Jaime, 2-night trip

10/10 Exceptional

The rooftop is great!
Myriam Matilde, 3-night trip

10/10 Exceptional

Excellent hotel
Victor, 2-night trip

10/10 Exceptional

Cleanliness, decor, service, friendly staff.
Amparo, 1-night trip

10/10 Exceptional

Location fabulous!!!
DIEGO, 1-night trip

10/10 Exceptional

Excelente hotel
Alexander, 1-night trip

10/10 Exceptional

Amazing stay, loved
Diana, 1-night trip

10/10 Exceptional

Service is consistently good. Great location. Restaurants have excellent choices. Small cafe in the lobby area has great deserts and snacks.
Gabriel, 5-night trip

10/10 Exceptional

Hotel excellent

Escelent all
jairo, 2-night trip