Verified
8/10 Very good
Dec 6, 2024
Thomas
Thomas, 7-night trip
Cloud9 Hotel
3.0 star property
Lubumbashi hotel with 2 restaurants and bar/lounge
Choose dates to view prices
Photo gallery for Cloud9 Hotel
Step into Cloud9 Hotel and indulge in a daily manager's reception, coffee shop treats, or delicious meals at the two on-site restaurants. With free WiFi, luggage storage, and a cozy fireplace in the lobby to unwind by, guests have praised this hotel’s welcoming atmosphere.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Free breakfast
- Free parking
- Free WiFi
- Restaurant
- Bar
- 24/7 front desk
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Coffee shop/cafe
- 24-hour front desk
- Coffee/tea in a common area
- Lobby fireplace
- Snack bar/deli
- Refrigerator in a common area
- Luggage storage
- TV in a common area
- Lockers available
- Reception hall
Feel at home (6)
Feel at home (6)
- Private bathroom
- Patio
- Daily housekeeping
- Free self parking
- Kids' menu
- Snack bar/deli
Room options
Check availability for these dates
Deluxe Room
- City view
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
Family Twin Room
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
- Free WiFi
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About the neighborhood
400, Croisement des avenue kapenda, et LDK quartier Makutano commune, Lubumbashi, Kapenda
What's nearby
- Lubumbashi Zoological Park - 7 min walk - 0.6 km
- Musée National de Lubumbashi - 3 min drive - 2.3 km
- University of Lubumbashi - 4 min drive - 5.0 km
- Lubumbashi Golf Club - 6 min drive - 5.4 km
- Frederic Kibassa Maliba Stadium - 6 min drive - 5.0 km
Restaurants
- Le Cercle Wallon - 3 min drive
- Lk Lounge - 5 min drive
- Hotel Planet Hollybum - 3 min drive
- Xpression Bar Restaurant - 3 min drive
- La Bonne Table - 6 min drive
About this property
Cloud9 Hotel
- Enjoy your visit to Lubumbashi with a stay at Cloud9 Hotel. For a bite to eat, guests can check out SKY9 RESTAURANT, one of 2 restaurants, which serves Halal dishes and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights.
At a glance
Hotel size
- 28 rooms
Arriving/Leaving
- Check-in start time: 1:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children may not be eligible for complimentary breakfast
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Free uncovered onsite self parking
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–10:00 AM
- 2 restaurants
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Free daily reception
- Shared refrigerator
- Snack bar/deli
Traveling with children
- Children's menu
Services
- 24-hour front desk
- Luggage storage
Facilities
- Fireplace in lobby
- Television in common areas
- Lockers available
- Reception hall
Room amenities
What to enjoy
- Patio
Freshen up
- Private bathroom
- Shower only
- Soap and shampoo
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 50+ Mbps)
More
- Daily housekeeping
Special features
Dining
SKY9 RESTAURANT - This restaurant specializes in Halal dishes and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Fees & policies
Optional extras
- Late check-in between 11:30 AM and 6:00 PM can be arranged for an extra charge of USD 80
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cloud9 Hotel Hotel
Cloud9 Hotel Lubumbashi
Cloud9 Hotel Hotel Lubumbashi
Frequently asked questions
Are pets allowed at Cloud9 Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cloud9 Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cloud9 Hotel?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Cloud9 Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Halal dishes.
Does Cloud9 Hotel have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Cloud9 Hotel like?
Cloud9 Hotel is located a short 6-minute walk from Lubumbashi Zoological Park.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Amenities
6.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
4/10 Fair
Nov 9, 2024
Cette fois ci la réception et le service du personnel n'etaient pas anla hauteur des attentes.
Ghislain
Ghislain, 7-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Nathalie
Nathalie, 8-night trip
Verified
8/10 Very good
Oct 5, 2024
Verified traveler
6-night trip
Verified
8/10 Very good
Oct 4, 2024
Verified traveler
4-night trip