City Centre Albert Dock & Arena Apts puts you in a great location, within a short 10-minute walk of M&S Bank Arena and Royal Albert Dock. Bonuses such as washing machines, fridges and microwaves are in all apartments.
City Centre Albert Dock & Arena Apts puts you in a great location, within a short 10-minute walk of M&S Bank Arena and Royal Albert Dock. Bonuses such as washing machines, fridges and microwaves are in all apartments.
At a glance
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Property size
8 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Off-site parking nearby (GBP 20 per day; booking required)
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Off-site parking within 0.5 mi (GBP 20 per day); booking required
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Paper towels
Toaster
Cookware/dishes/utensils
Freezer
Dining
Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.95 for adults and GBP 18.95 for children
Bedrooms
Bed sheets provided
Bathrooms
Combined shower/bath
Rainfall shower head
Toilet paper
Free toiletries
Towels provided
Entertainment
40-inch flat-screen TV with cable service
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 51
Smoke-free property
Services and conveniences
Iron/ironing board
Virtual front desk
Location highlights
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
8 rooms
Fees & policies
Refundable deposits
A damage deposit of GBP 100 will be collected before check-in
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 18.95 for children
Parking
Parking is available off-site and costs GBP 20 per day (0.5 mi away)
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
City Albert Dock & Arena Apts
City Centre Albert Dock & Arena Apts Apartment
City Centre Albert Dock & Arena Apts Liverpool
City Centre Albert Dock & Arena Apts Apartment Liverpool
Frequently asked questions
Does City Centre Albert Dock & Arena Apts offer free cancellation for a full refund?
Yes, City Centre Albert Dock & Arena Apts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Centre Albert Dock & Arena Apts?
Sorry, pets aren't allowed.
What are the check-in and check-out times at City Centre Albert Dock & Arena Apts?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Does City Centre Albert Dock & Arena Apts have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around City Centre Albert Dock & Arena Apts like?
City Centre Albert Dock & Arena Apts is in The Docks, a short 3-minute walk from M&S Bank Arena and 5 minutes' walk from Royal Albert Dock.
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Reviews
City Centre Albert Dock & Arena Apts Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Amenities
7.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
10 Feb 2026
Nice apartment clean, good location
Brian
Brian, 2-night trip
Verified
8/10 Very good
3 May 2025
Was good and goog service
Robby
Robby, 2-night trip
Verified
6/10 Good
19 Mar 2025
Decent few days stay.
Came for my birthday. Spacious apartment, mostly clean except a lot of the cutlery & plates but I cleaned them myself. Unfortunately the refrigerator wasn’t working and I did let them know but nothing was done. Check in and check out was confusing and not reception to ask questions to so had to phone them up multiple times. I don’t believe I’ve had my security deposit back either and it’s been over a week now. Average place.
Verified traveller
4-night trip
Verified
10/10 Exceptional
16 Aug 2025
Excellent location on the dock with only 6 or 7 minute walk to Liverpool One.
Simple check In and check out process and the apartment is lovely. Really comfortable beds and a fan in hand in this warm weather was very welcome.
Cleanliness only got 4 out of 5 as the beds and sofas had crumbs and but under them so they hadn’t been hoovered under.
SHARON
SHARON, 1-night trip
Verified
8/10 Very good
28 Oct 2025
Good location close to the Arena and Docks, clear instructions and communications to paybthe deposit and access the apartment. Wasnt the cleanest, more attention to detail rather than excessively dirty.
Lee
Lee, 1-night trip
Verified
2/10 Poor
20 Aug 2025
No code was provided for access.
The photos show the Pullman not the address location.
Requesting a refund.
Matthew
Matthew, 1-night trip
Verified
8/10 Very good
19 Sept 2025
Superb location for ACC/ Arena
Great location for a conference at the ACC.
Apartment was spacious, clean and well presented. Tea/coffee & milk provided.
Uncomfortable pillows and no dishcloth/ sponge, dishwasher tablets or teatowel which made cleaning up after cooking difficult.
Having to phone up to pay a security deposit was rather inconvenient and somewhat unusual- surely a secure link would be more appropriate- business travellers don't have time to visit the office to pay in cash so instead I had to pay over the telephone.
Nicola
Nicola, 2-night trip
Verified
8/10 Very good
17 July 2025
Clean and comfortable
Could do with clearer instructions on exactly where the door is and where the lockers are,
The apartment was clean and tidy, needed a bowl or a plug in the kitchen sink so you could wash up, also a brush and brush pan so you could sweep the every day crumbs etc up. The shower was very hot, impossible to make it a comfortable temperature.
I would definitely recommend them
Margaret
Margaret, 3-night trip
Verified
8/10 Very good
13 June 2025
Not getting the entry code until after I arrived and called them added a lot of unneeded stress. But apartment very good and could not have been closer to arena (less than 1 min). Mattress was surprisingly basic and pillows thing and cheap.
Anthony
Anthony, 3-night trip
Verified
2/10 Poor
4 Dec 2025
Terrible dishwasher didn’t work internet didn’t work took about ten attempts to get through as nobody answers the phone
Lee
Lee, 1-night trip
Verified
6/10 Good
25 May 2025
Cheap and convenient but needs a good scrub
Very convenient for AAC and only a 10 minute stroll to City Centre. Also very good value.
Building although new is quite shabby. Doors don’t fit in frames. Noisy banging doors without closure devices banging half the night. Lack of a shaving mirror. Superficially clean. Long dark hairs all over floor. Bathroom only partially cleaned. Very much jn need of a deep clean and some dusting.
Gordon
Gordon, 4-night trip
Verified
8/10 Very good
27 June 2025
The access to the apartment on check in was very confusing and we had to provide a security deposit outside of Expedia, at a location off-site. Felt very suspicious.
Stovetop electrical did not work with main power switch. All the switches need to be labeled- the fridge was accidentally turned off by someone in my party trying to find light switches.
Christopher
Christopher, 3-night trip
Verified
2/10 Poor
27 May 2025
Dreadful experience
Apartment was dirty on arrivall. WiFi worked intermittently. Two wardrobes but not a single coat hanger in either of them. Bimbarded with messages trying to squeeze more money out of me but radio silence when complaining about the above. Do not give these people your money, you will regret it.
Robert
Robert, 2-night trip
Verified
6/10 Good
13 Mar 2025
vanskelig å finne
vanskelig å finne leilighet, ingen merking, brukte 90 min fra vi var på albert dock til vi var i leilighet, dysj virket ikke, det positive var a leilighet var ren , sentralt