Destination
Guests
All properties in Ioannina, Ioannina, Epirus, Greece

Grand Serai Congress & Spa

Luxury hotel in Ioannina with spa and outdoor pool

  • Free buffet breakfast and free WiFi
From
A$171

Image gallery

  • Grand Serai Congress & Spa
  • Grand Serai Congress & Spa
  • Pool
  • Outdoor Pool
  • Grand Serai Congress & Spa
Grand Serai Congress & Spa. Image 1 of 47.
1 / 47Grand Serai Congress & Spa
8.8.Fabulous.
  • Hotel is in a great location. The room was quite large and the bed very comfortable.…

    Sep. 23, 2019

  • Nicely decorated and confortable property. Not enough parking area

    Aug. 9, 2019

See all 60 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 216 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna

What’s around

  • Heart of Ioannina
  • Zosimaia Library - 9 min walk
  • Folklore Museum - 9 min walk
  • Art Gallery of Epirus Studies - 11 min walk
  • Archaeological Museum of Ioannina - 11 min walk
  • Church of Agios Athanasios - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Room
  • Executive Room
  • Standard Single Room
  • Traditional Suite, 1 Bedroom
  • Executive Suite
  • Suite

What’s around

Landmarks

  • Heart of Ioannina
  • Zosimaia Library - 9 min walk
  • Folklore Museum - 9 min walk
  • Art Gallery of Epirus Studies - 11 min walk
  • Archaeological Museum of Ioannina - 11 min walk
  • Church of Agios Athanasios - 13 min walk
  • Lake Pamvotis - 19 min walk
  • Silversmithing Museum - 20 min walk
  • Ioannina Castle - 23 min walk
  • Byzantine Museum - 23 min walk
  • Anatolis Park - 33 min walk

Getting around

  • Ioannina (IOA-Ioannina National) - 14 min drive
map

At a glance

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 549
  • Conference space size (meters) - 51
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 6
  • Lift
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Greek

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Serai Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Small print

Also known as

  • Mitsis Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa
  • Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel
  • Grand Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel Ioannina
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Ioannina
  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property registration number 0622K015A0151001

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Serai Congress & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to June 30 2021 (dates subject to change). Nearby restaurants include Yellow Bus (8-min walk), Maison (8-min walk), and Mikel Coffee Company (9-min walk).
  • Grand Serai Congress & Spa has a spa and an outdoor pool, as well as a steam room and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Excellent

    Dritan, 1 night business trip, Jan. 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Really nice hotel, all staff very pleasant, breakfast buffet had a good variety. Easy walking distance to town with plenty of coffee shops on your doorstep, taxis at entrance. Good price

    Wayne, 3 night family trip, Jul. 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel with private parking and a big swimming pool. It is close to the city centre and to the lake. Many bars, shops and restaurants are nearby.

    Goran, 3 night business trip, Jun. 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Not very good breakfast and we hardly found a parking seat

    2 night family trip, May 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location,big room, delicious breakfast and helpful staff

    Maria, 2 night romance trip, May 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Lovely hotel needing a little TLC in the bathrooms. Excellent staff and facilities along with convenient location

    1 night trip, Jan. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    The hotel is beautiful, and was especially so because of the Christmas decorations. The weather was cold and snowy, so it was hard to get around town. Staff was helpful in giving close suggestions and offering to call restaurants for us. Beds were very comfortable. Only suggestion is that the parking lot be cleared in snow because it was very hard to cross with all of the slush.

    Brandon, 1 night romance trip, Jan. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Big rooms, efficient staff fast internet and great food. Everyrhinf you need for a business trip. Gym tiby was the only downside

    3 night trip, Oct. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Location. Beauty of hotel. Breakfast Room. This is an elegant hotel with awesome rooms. The lobby is something out of a movie. My husband and I can stay only in this hotel when we travel to Ioannina.

    Karen, 7 night trip, Aug. 31, 2018

    Verified Expedia guest review

  • 8.0.Very good

    The hotel location is very convenient. The staff is nice and great breakfast buffet. They have a nice swimming pool.

    Nayla, 1 night trip, Jul. 30, 2018

    Verified Expedia guest review

See all 60 reviews