I’m not someone who normally writes reviews and I hate complaining, but we couldn’t wait to check out of this hotel. The rooms were clean but the rest of the hotel is tired. The pool is a thermal pool which has sulphur in it, sadly this makes the whole hotel smell really badly of egg. I’d read reviews about an egg smell previously and I thought people were over reacting, but they weren’t, it was very bad. The staff were rude and unhelpful. The food was awful. We are aged 30 and all other guests were 70 . The pool also tarnished my jewellery, my fault for wearing it but I didn’t realise the pool was thermal until I got in and there were no signs to indicate this. My jewellery is badly damaged. We read lots of positive reviews before arriving so we were looking forward to staying, but sadly it was a terrible experience. Lake Garda itself is beautiful, would recommend visiting the lake but do not stay at this hotel.