Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Encanto Acapulco
VIP
Luxury resort in Brisas del Marqués with 2 restaurants and spa
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromA$509A$390
9.2Superb214 verified Hotels.com guest reviews
Amazing location and views. There was little choice for meals however - this is one area…
May 26, 2018
Amazing!!! it is a great place to stay. Clean, comfy, beautiful architecture,delicious…
Nov. 12, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 48 hours gap period enforced between guest stays
- Individually wrapped food options are available
- Guests are provided with free hand sanitiser
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 44 guestrooms
- Daily housekeeping
- 2 restaurants and 2 bars/lounges
- Full-service spa
- Outdoor pool
- Breakfast available
What’s around
- In Brisas del Marqués
- Capilla Del Atardecer - 1 min walk
- Chapel of Peace - 36 min walk
- Icacos Beach - 3.1 mi / 5 km
- Punta Diamante Beach - 2.6 mi / 4.1 km
- Bahia de Puerto Marques - 2.7 mi / 4.4 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Ocean Balcony Suite
- Ocean Pool Villa
- Ocean Balcony Twin Suite
- Ocean Designer Suite
Location
- In Brisas del Marqués
- Capilla Del Atardecer - 1 min walk
- Chapel of Peace - 36 min walk
What’s around
Landmarks
- In Brisas del Marqués
- Capilla Del Atardecer - 1 min walk
- Chapel of Peace - 36 min walk
- Icacos Beach - 3.1 mi / 5 km
- Punta Diamante Beach - 2.6 mi / 4.1 km
- Bahia de Puerto Marques - 2.7 mi / 4.4 km
- Playa Puerto Marqués - 2.7 mi / 4.4 km
- Condesa Beach - 6.2 mi / 9.9 km
- El Rollo Acapulco - 4.2 mi / 6.8 km
- Majahua Beach - 4.5 mi / 7.2 km
- Playa Revolcadero - 4.8 mi / 7.8 km
Getting around
- General Juan N. Alvarez Intl. Airport (ACA) - 15 min drive
- Airport shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Beach shuttle (surcharge)
At a glance
Hotel size
- This hotel has 44 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Free offsite parking nearby
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- 2 restaurants
- 2 bars/lounges
- Poolside bar
- 24-hour room service
- Free reception
Things to do
- Beach shuttle (surcharge)
- Outdoor pool
- Pool sunloungers
- Health club
- Full-service spa
- Spa treatment room(s)
- Golfing nearby
- Pool umbrellas
Working away
- Business centre
- Conference space
- Meeting rooms
- Conference space size (feet) - 1018
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter
Facilities
- Number of buildings/towers - 2
- Year Built – 2009
- Lift
- Designated smoking areas
- Terrace
- Library
Accessibility
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Bathrobes
- Slippers
- Iron/ironing board (on request)
Sleep well
- Down comforter
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 32-inch LCD TV
- Satellite TV channels
- IPod docking station
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Mar Abierto has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
Dining
RestauranteTerraza - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
Restaurante Origen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Restaurante Origen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Small print
Also known as
- Encanto Acapulco Hotel
- Encanto Acapulco Resort
- Encanto Acapulco Acapulco
- Encanto Acapulco Resort Acapulco
- Encanto Acapulco
- Encanto Acapulco Resort
- Encanto Resort
- Encanto Acapulco Resort
- Encanto Resort
- Hotel Encanto
Optional extras
Breakfast costs between USD 25 and USD 30 per person (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of USD 90 per vehicle (roundtrip, Maximum occupancy 4)
Beach shuttle and shopping center shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests under 15 years old are not allowed in the spa.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- Resort fee: USD 25.00 per accommodation, per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Encanto Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there's an outdoor pool. Guests have 24-hour pool access.
- Sorry, pets aren't allowed.
- You can check in from 3 PM - midnight. Check-out time is noon.
- Yes, there are 2 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include Si Senor Acapulco (2.7 mi), Becco Al Mare (2.7 mi), and 100% Natural (3.9 mi).
- Yes, an airport shuttle is available. The charge is USD 90 per vehicle roundtrip.
9.2Superb214 verified Hotels.com guest reviews
- 10.0Exceptional
Excelente servicio y comida. Volveremos pronto
2 night trip, Sep. 26, 2020
Verified Hotels.com guest review
- 10.0Exceptional
The place is amazing, incredible views, the friendly staff and service are great and the food was great... I would definitely come back any time soon .. I think it’s the best Hotel in Acapulco, five stars ⭐️⭐️⭐️⭐️⭐️
Alicia, 4 night family trip, Sep. 2, 2020
Verified Expedia guest review
- 10.0Exceptional
Stunning true 5 star resort.
Can’t day enough good things about this property. The architecture and grounds are beautiful. Thr staff is amazing. And the onsite restaurant was a nice surprise. But the Spa and staff were the stars of our stay.
Jason, 4 night trip, Aug. 6, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Luxury is privacy, cool stylish designed space, incredible rooms ( in my case a Pool Villa ) attentive service, incredible food & wine and all with an incredible view - Encanto Acapulco has it all. I have had the privilege and pleasure of travelling to some of the best hotels all over the world - so my standards are exceptionally high - Encanto Hotel was Magical.
Roberto, 2 night romance trip, Jul. 24, 2020
Verified Ebookers guest review
- 10.0Exceptional
Loved it!
Our stay was excellent, very clean and well maintained property. Staff was very friendly and most of the staff spoke English. We really really loved our suite with a private pool. Amazing property very small and private.
Casey, 4 night trip, Jul. 17, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Your best choice in Aca
Everything was great! Perhaps a better beach club would help.
Alan R, 3 night trip, Jul. 3, 2020
Verified Hotels.com guest review
- 8.0Very good
It’s a relaxing, secure and beautiful place to stay!
Joako, 6 night trip with friends, Jul. 3, 2020
Verified Expedia guest review
- 10.0Exceptional
The staff is very friendly. It has incredible views to Acapulco's bays. The room is very spacious and clean. The pool area is very neat and welcoming.
3 night romance trip, Mar. 26, 2020
Verified Expedia guest review
- 10.0Exceptional
The food and service was top notch. Every employee worked hard to make sure we were happy and taken care of.
RLBTX, 3 night romance trip, Mar. 5, 2020
Verified Expedia guest review
- 8.0Very good
Peaceful and relaxing. Great food and service. Very stlylush decor
1 night family trip, Mar. 4, 2020
Verified Expedia guest review