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Pullman Kuching

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Pullman Kuching

UNESCO Sustainable Travel Pledge

Pullman Kuching

4.5-star property
Luxury hotel with 2 restaurants, near Riverside Shopping Complex

8.2/10 Very good

954 verified guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
The price is AU$84
Price available on 19/2/2023
1a Jalan Mathies, Kuching, Sarawak, 93100

Room options

About this area

What's nearby

  • Heart of Kuching
  • Kuching Waterfront - 3 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive
  • Airport drop-off service


  • Bukit Mata Seafood - 2 min walk
  • Tribal Stove - 4 min walk
  • Ceylonese Restaurant - 5 min walk
  • The coffee garden - 5 min walk
  • Planet Sambal - 5 min walk

About this property

Pullman Kuching

Pullman Kuching offers airport drop-off service (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, facials or body treatments, and Puzzle, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers like the overall property condition and location.


Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 389 rooms
  • Arranged over 23 floors


  • Check-in time from 3 PM until noon
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site


  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Jetted bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.


Puzzle – This restaurant serves breakfast, lunch and dinner.
Nu Er Hong – This restaurant serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 95 per vehicle

Children & extra beds

  • Cots/infant beds are available for MYR 50.0 per stay
  • Rollaway beds are available for MYR 150.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Frequently asked questions

Does Pullman Kuching offer free cancellation for a full refund?
Yes, Pullman Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Kuching?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Pullman Kuching on 19 Feb 2023 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Kuching?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Kuching?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Kuching?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Pullman Kuching?
Yes, a shuttle from the hotel to the airport is available. The charge is MYR 95 per vehicle.
What are the check-in and check-out times at Pullman Kuching?
You can check in from 3 PM - noon. Check-out time is noon. Express check-in is available.
What is there to do at Pullman Kuching and nearby?
Pullman Kuching has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Pullman Kuching?
Yes, there are 2 on-site restaurants. Nearby restaurants include Tribal Stove (4-min walk), Ceylonese Restaurant (5-min walk) and the coffee garden (5-min walk).
Does Pullman Kuching have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Pullman Kuching like?
Pullman Kuching is in the heart of Kuching, a short 14-minute walk from Kuching Waterfront and 3 minutes' walk from Riverside Shopping Complex. Travellers say that the area is walkable and good for shopping.



Very good




Staff & service




Property conditions & facilities




6/10 Good

Tv not many English channels
Clark, 3-night family trip
Verified guest review

10/10 Exceptional

Dalton, 2-night trip
Verified guest review

6/10 Good

Big spacious rooms, which are really nice except that they are rather bare. Works well as a basic business hotel with minimum frills. Well located by the river.
2-night family trip
Verified guest review

10/10 Exceptional

OOI LENG, 3-night trip
Verified guest review

6/10 Good

Place excellent near waterfront shopping area using a rent car or hired taxi. The area near food court.
Hjh Norhayati, 3-night family trip
Verified guest review

4/10 Fair

Teng Cheng, 2-night trip
Verified guest review

10/10 Exceptional

Sebastiano, 10-night trip
Verified guest review

8/10 Very good

Michael, 7-night trip
Verified guest review

2/10 Poor

Stay at Hilton or Imperial instead
Dirty room. Not cleaned bathroom. Soap and shower gel empty. Extremely slow room service
carl-johan, 1-night business trip
Verified guest review

6/10 Good

Time for a change
Location: city area. Walking distance to Tua Peh Kong temple and Carpenter Street. Cleanliness: Toilet was not properly cleaned. Toilet bowl has stains, bathtub is dirty. I dont even dare to use it. Pillow has stains. Room condition: my king bed has sunked in the middle. Sofa looks good but feels as if you are sitting on a wooden chair with some cloth on top. Room is very big and spacious. Stayed for 3 nights - first morning we requested for 'no make up room' and they never came for the rest of our stay. So we had overflowing rubbish bin. Requested for room in the middle/ no last room from the receptionist and she literally gave the the last room! (she said middle - she meants the room number!) Honestly, I didn’t expect Pullman Hotel to be in such condition.
View from my room
3-night trip
Verified guest review