Tilajari Hotel Resort

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Overview of Tilajari Hotel Resort

Tilajari Hotel Resort

3.5-star property
Mountain hotel in Florencia with 3 outdoor pools and restaurant

8.6/10 Fabulous

149 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
28 Km East Of La Fortuna, Po Box 81-440, San Carlos Valley, Florencia, Alajuela, 4400
Main amenities
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Children's pool
  • Spa tub
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Arenal Volcano National Park - 47 min drive
  • Arenal Volcano - 44 min drive
  • Lake Arenal - 47 min drive
  • Poas Volcano National Park - 46 min drive

Getting around

  • La Fortuna (FON-Arenal) - 25 min drive
  • Juan Santamaria Intl. Airport (SJO) - 101 min drive
  • Airport shuttle (surcharge)

About this property

Tilajari Hotel Resort

3.5-star hotel by the river
Consider a stay at Tilajari Hotel Resort and take advantage of free self-serve breakfast, a roundtrip airport shuttle, and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage.The onsite buffet restaurant, Katira Restaurtant, features international cuisine. Enjoy the gym, as well as activities like horseback riding and ecotours. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • 3 outdoor tennis courts, a ballroom, and smoke-free premises
  • A gift shop, wedding services, and a banquet hall
  • Guest reviews speak well of the dining options and helpful staff
Room features
All guestrooms at Tilajari Hotel Resort offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Desks and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas (60 minutes per day)
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children's pool

What to do

  • Tennis
  • Ecotours
  • Horse riding/rentals

Working away

  • Business center
  • Meeting rooms
  • Conference space


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services


  • 6 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Spa services
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna


  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool


  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Katira Restaurtant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 88000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Safes in guestrooms can be used for CRC 2000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Tilajari Hotel Resort Muelle San Carlos
Tilajari Muelle San Carlos

Frequently asked questions

Does Tilajari Hotel Resort offer free cancellation for a full refund?
Yes, Tilajari Hotel Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tilajari Hotel Resort?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Tilajari Hotel Resort on 15 Oct 2022 start from AU$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tilajari Hotel Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Tilajari Hotel Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Tilajari Hotel Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Tilajari Hotel Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Tilajari Hotel Resort?
Yes, an airport shuttle is available. The charge is CRC 88000 per vehicle one way.
What are the check-in and check-out times at Tilajari Hotel Resort?
You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Tilajari Hotel Resort and nearby?
Have fun with onsite activities such as horseback riding, and improve your game on the tennis courts. Additional recreation onsite includes ecotours. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and a sauna. Tilajari Hotel Resort also has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Tilajari Hotel Resort?
Yes, Katira Restaurtant offers international cuisine. Nearby restaurants include La Boquería (13-min walk), Steak House Cuca (3.2 mi), and La Hacienda (3.5 mi).
What's the area around Tilajari Hotel Resort like?
Tilajari Hotel Resort is located by the river. Popular attractions include Arenal Volcano National Park, which is 47 minutes away by car.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The resort and facilities were nice. The response time from the front desk was disappointing. We tried multiple times to make reservations for activities by email and phone before we arrived but were unable to do so. We took a river float tour and horseback ride with Luis as our guide. He was awesome! The tours were the best part of our stay! We saw sloths, crocodiles, a boa constrictor, bats, frogs, monkeys, and many types of birds.
Jeannie, 2-night family trip
Verified Orbitz guest review

6/10 Good

Installations are private, there's security.Has activities within the property. They are improving the exterior. The cleaning service is good.I observed the cleaning staff struggling to push the cleaning supply cart in the rough walkway, kind of an unnecessary work load. Breakfast was good, restaurant service was very courteous and prompt. Landscaping is rich in local flora though the peacock pen needed a good power wash. The pool is a good size but in bad need of surface repair. The kid pool is ok. The jacuzzi is way too small for a fullsize adult. The large grassy area was used for group sports and was nice. We had a reservation through Gate 1 and we were offered their largest and most comfy room in the seven hundred row of rooms. We had invited a second family to join us here in Costa Rica. They were assigned a 600 series room, way smaller a.nd distant from us . We were misinformed that the seven hundred rooms were sold out. We checked online and realized 2 rooms were available and with this info in hand we confronted the male reception clerk who grudgingly upgraded their room . We always offered to pay the difference between room rates. He has been the only Costa Rican with an attitude.
Dwight, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff. Nice large room with high ceilings.
Diane M, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Karina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was magically beautiful! The property is filled with captivating wildlife and amazing plants and flowers everywhere!
Jacqueline, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Graciela, 2-night trip
Verified Expedia guest review

4/10 Fair

Regular facilities and poor service.
Poor welcoming, room with strong tobacco smell, soap dispenser didn´t work. They offered a place for charging car but never let us know where it was. Regular service in restaurant. Bed in regular condition.
Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Jair, 2-night trip
Verified Hotels.com guest review