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All properties in Cairns, Queensland, Australia

Southern Cross Atrium Apartments

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
3-11 Water Street, Cairns, QLD, 04870, Australia

Upscale apartment with balcony, near Cairns Central Shopping Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 674 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Service
Fantastic service
Bar
Bar could improve

Southern Cross Atrium Apartments

from A$205
  • Standard Studio - Non Serviced
  • Studio Pool view - Non Serviced
  • Standard Apartment, 1 Bedroom - Non Serviced
  • Deluxe Room One Bedroom - Non Serviced
  • Deluxe Room One Bedroom. Pool View - Non Serviced
  • Standard Apartment, 2 Bedrooms - Non Serviced
  • Deluxe Room Two Bedroom. - Non Serviced

What’s around Southern Cross Atrium Apartments

Landmarks

  • Heart of Cairns
  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 14 min walk
  • Cairns Night Markets - 10 min walk
  • Esplanade Lagoon - 14 min walk
  • Cairns Convention Centre - 17 min walk
  • Cairns Marlin Marina - 17 min walk
  • Reef Fleet Terminal - 18 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive
  • Cairns Station - 5 min walk
  • Freshwater Station - 11 min drive
  • Redlynch Station - 12 min drive

At a glance

Key facts

Size

  • 188 apartments
  • Arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
The front desk is open daily from 7 AM - 7 PM.
Guests arriving outside of regular check-in hours should instruct their taxi or shuttle driver to pull up to the hotel security gate, which will open automatically. Please use the phone at reception to call the night manager who will arrange check-in.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms (2-device limit)

Transport

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Pool sunloungers
  • Fitness facilities
  • Sauna
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 12
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Stovetop
More
  • In-room safe

Southern Cross Atrium Apartments’s small print

Also known as

  • Southern Cross Atrium Apartments Apartment Cairns
  • Southern Cross Atrium Apartments Apartment
  • Southern Cross Atrium Apartments Cairns
  • Southern Cross Atrium Apartments
  • Southern Cross Atrium Apartments Hotel Cairns
  • Southern Cross Atrium Apartments Hotel Cairns
  • Southern Cross Atrium Apartments Apartment Cairns
  • Southern Cross Atrium Apartments Apartment

Policies

This property requires a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. Deposit is payable by credit card and is due within 7 days of booking the reservation. To obtain additional information, please contact the property using the information on the reservation confirmation received after booking.
Rooms that have king beds are zipped-kings that can be split into 2 single beds. To request split beds, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators.

Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Refundable deposits

    Breakage deposit: AUD 300 per week

Optional extras

Rollaway beds are available for AUD 33.0 per night

Continental breakfast is offered for an extra charge of AUD 18.00 per person (approximately)

Cribs/Infant beds are available for AUD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 583 reviews

Good 6.0
A bit Noisy
Unfortunately, our room was near the neighboring Office Works roller door, so they start early every day of the week so we were woken up every day, we have stayed here before and other blocks of rooms were great, next time we would not stay in this block of rooms.
Chris, auRomance trip
Very good 8.0
The hotel was good for the price the only downfall is that the rooms are not very soundproof therefore very dependant on the other residents for a night of good sleep.
auOther trip
Very good 8.0
Clean apartments in an excellent location with onsite parking and guest laundry services (always a winner). Only issue was less than average WiFi connectivity.
David, auBusiness trip
Exceptional 10.0
brian and marie perth wa
room was very clean and comfortable. Staff were all very helpful location of hotel was close to city centre restaurants and shops. Hotel amenities were great
marie, auRomance trip
Poor 2.0
Only care about money, not you or customer service
We booked two rooms but were put on two ends of the property, so we asked for two adjacent room. Their response: you have to pay extra. There were two small twin beds in my room and I wanted to merge them to create a bigger and hopefully more comfortable bed, but was told they'll be charging me extra if I do that. We are here for 4 days total and when we brought the used towels to exchange for new ones...you got it, "you have to pay extra!" If you lose the key, they charge you 250 dollars. If you want good customer service...yep, you have to pay extra! On top of all these, the rooms are dirty and the AC barely works! But if you want either of them fixed, got to pay extra!
Jean, auTrip with friends

Southern Cross Atrium Apartments

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