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All properties in St. John's, Newfoundland and Labrador, Canada
1 room, 2 adults

The Franklin Hotel

3-star3 stars
193 Water St, St. John's, NL, A1C1B4, Canada

Waterfront hotel with restaurant, near Memorial University of Newfoundland
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from February 29 2020 to March 15 2020 (dates subject to change).
  • Nice property that's close to everything in St.John's. Clean rooms and great staffNov. 22, 2019
  • Excellent hotel very conveniently located, very good communication prior to arriving and…Nov. 15, 2019

The Franklin Hotel

  • Standard Room, 1 Queen Bed, City View
  • Signature Room, 1 Queen Bed, Patio
  • Signature Room, 1 King Bed, City View

What’s around The Franklin Hotel

Landmarks

  • In Downtown St. John's
  • Memorial University of Newfoundland - 30 min walk
  • Avalon Peninsula - 1 min walk
  • St. John's Courthouse - 1 min walk
  • Leyton Gallery of Fine Art - 1 min walk
  • Atlantic Place - 1 min walk
  • Masonic Temple - 3 min walk
  • Anglican Cathedral of St. John the Baptist - 3 min walk

Getting around

  • St. John's Intl. Airport (YYT) - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Services
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

The Franklin Hotel’s small print

Also known as

  • Franklin Hotel St. John's
  • The Franklin Hotel Hotel
  • The Franklin Hotel St. John's
  • The Franklin Hotel Hotel St. John's

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 December to 31 March.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • 4 percent tourism fee will be charged
  • Bed sheets fee: CAD 10 per accommodation, per stay

Optional extras

Housekeeping is offered for an extra charge of CAD 5 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Franklin Hotel

  • Does The Franklin Hotel offer free cancellation for a full refund?
    Yes, The Franklin Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Franklin Hotel currently open?
    This property is closed from February 29 2020 to March 15 2020 (dates subject to change).
  • Is parking offered on site at The Franklin Hotel?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at The Franklin Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Franklin Hotel?
    You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Express check-out is available.
  • Are there restaurants at or near The Franklin Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Saltwater (3-min walk), Merchant Tavern (4-min walk), and Yellowbelly Brewery (4-min walk).

Recent reviews

Good 7.2 From 81 reviews

Fair 4.0
Nice host, very responsive. Room is nice enough at a great central location. There was however a giant stain on the carpet in the middle of the room. Also, the TV was oddly 7ft up on the wall, very awkward to watch. Almost no channels available. Stayed on Thursday and Friday night. Thursday was quiet but Friday night the restaurant below played very loud music beyond 2:30 am. Whole room shook the whole time. Would not recommend to stay over the weekend if not going out yourself.
ca2 night romance trip
Fair 4.0
The location of the property was great. The room was spacious and the shower was nicely renovated. But otherwise, this place was a huge disappointment. The room had garbage in it when we checked in. We were there for three nights and no one ever came to make up the room, or leave us clean towels. I wish I could say they were trying to be eco friendly..... but I don’t think that’s what this was about. I think this place has some potential because of the great location but they really need to up their service game - a lot.
ca3 night romance trip
Good 6.0
The hotel is in a great location, comfortable bed and large shower. Our only complaint was the complete lack of housekeeping. We stayed for 3 days and the room was never made up and we ran out of bathroom supplier.
ca3 night romance trip
Very good 8.0
The Franklin Hotel is ideally located on Water Street surrounded by pubs, restaurants and interesting shops. The top-floor rooms feature balconies with a partial view of the harbour. The rooms are small but efficient, although minor amenities (eating table, chairs) are lacking. Room cleaning was also sporadic (three times in six nights). Despte the proximity to activity, noise levels for our room facing the harbour were low.
ca6 night family trip
Exceptional 10.0
This property is perfectly located in downtown, near the water and close to the excellent music on George Street. A unique feature as well, although there was little time to watch TV, is the location of the screen, high up on the wall near the high ceilings. One can lie comfortably in bed and watch indefinitely without getting a kink in the neck, or even a drilling sound in the ears as is the case in a dentist chair. This is a third visit from Dawson City, Yukon in the past 10 years to this fabulous hotel. And the 43 steps to the room only invigorate the traveller to enjoy the finest of lodging.
ca2 night romance trip
Very good 8.0
I loved the patio connected to room 304, a great bonus for the hot summer nights, but there's no view as you're in the heart of downtown, a parking garage is directly next door, but the area was quiet, no noise from the street or other occupants was heard in the room. The patio could be freshened up, a coat of paint, a flower in a pot and some decent deck chairs and table from Walmart would go a long way, just saying, could use a designers touch. Fully met my basic needs for 2 nights, check in was easy and I like the privacy of no front desk and a passcode to get in. The coffee maker was supplied, but there was no sugar or coffee whitener so I didn't use it. A mini fridge would have been very helpful but was not included in my room. No vending or ice machines. No hair dryer or toiletries available. Note that there is no elevator and all stairs so I would not recommend staying here if you have a lot of heavy luggage. I travel light and love the location so I will probably stay again.
ca2 night trip
Exceptional 10.0
interaction was friendly but no interaction with staff. It's almost self-service boutique hotel. It is strategically located
us6 night business trip
Fair 4.0
Wasn't saved into system that reservation was made , didn't have proper room , place was being renovated, messy, dirty needle in the room, gave us 2 double rooms in place of the king room we originally had booked , when we only needed one, who sleeps in 2 rooms in one night , wasn't helpful at all , definitely won't be going back
Mr, ca1 night romance trip
Exceptional 10.0
This place was great for girls night so close to all downtown animates. They are renovating it didn't bother us.The owner is super sweet & friendly he makes us want to come back again&again! We had a great conversation with him forawhile then he had to come back late at night because we locked ourselves out of the room he was so nice about it.Awesome guy!! The room was great the balcony was convenient ( for you smokers) & over all it waa great no complaints!! & we will be back! The owner & staff are fanominal 5 stars!
ca1 night family trip
Poor 2.0
Location of hotel is great, and to be able to have access to a patio at a hotel in the city is also a plus. However, the experience was awful. When my boyfriend and I arrived, we were there long enough to drop our bags off then out for most of the evening. When we got back there was water all over the bathroom and carpet, leaving any bag/belongings nearby absolutely soaked. We left first thing in the morning and I called the owner to notify him of the issue and express my disappointment. Not only was he utterly rude, but also hung up on me and refused to answer my calls that followed. An apology would've sufficed. Needless to say we won't be returning and would not recommend to future guests.
ca1 night romance trip

The Franklin Hotel