In the mountains, Parador de Cruz de Tejeda offers an upscale retreat with a tranquil garden and soothing spa treatments like hot stone massages. Connect to free in-room WiFi, unwind on the terrace or indulge in a coffee at the cafe while exploring nearby attractions.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Free parking
Spa
Gym
Bar
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
Fitness centre
Room service
Coffee shop/cafe
Massage/treatment rooms
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is AU$183
AU$183
includes taxes & fees
2 Apr - 3 Apr
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Double or Twin Room (3 adults)
Standard Double or Twin Room (3 adults)
Highlights
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
24 sq m
Sleeps 3
2 Single Beds
View all photos for Standard Double or Twin Room (2 adults + 1 child)
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328
What's nearby
Mirador Pico de la Gorra - 15 min walk
Las Nieves Peak - 12 min drive
Las Canteras Beach - 43 min drive
Port of Las Palmas - 49 min drive
Agaete Valley - 72 min drive
Getting around
Las Palmas (LPA-Gran Canaria) - 67 min drive
Restaurants
El Labrador - 10 min drive
Dulceria Nublo - 10 min drive
Restaurante Grill la Cumbre - 9 min drive
Restaurante Grill Sibora - 20 min drive
Restaurante Mirador la Cilla - 17 min drive
About this property
Parador de Cruz de Tejeda
When visiting Vega de San Mateo, Parador de Cruz de Tejeda is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or body treatments. Other highlights include a bar/lounge, a fitness centre and a terrace.
Languages
English, German, Spanish
At a glance
Hotel size
43 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Arcade/games room
Full-service spa
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Composting
Recycling
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10.50 for children
Children & extra beds
Rollaway beds are available for EUR 55.0 per day
Pool, spa, & gym (if applicable)
Facility access costs EUR 40 per person, per day. Facilities include a sauna and a spa.
Children under 13 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo
Frequently asked questions
Does Parador de Cruz de Tejeda offer free cancellation for a full refund?
Yes, Parador de Cruz de Tejeda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Parador de Cruz de Tejeda?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Parador de Cruz de Tejeda?
Yes, there's free self parking.
What are the check-in and check-out times at Parador de Cruz de Tejeda?
Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Parador de Cruz de Tejeda and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and spa services. Parador de Cruz de Tejeda also has an arcade and a garden.
Are there restaurants at or near Parador de Cruz de Tejeda?
Yes, there's an on-site restaurant.
What's the area around Parador de Cruz de Tejeda like?
Parador de Cruz de Tejeda is located a short 15-minute walk from Mirador Pico de la Gorra.
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Parador de Cruz de Tejeda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Sept 2024
The property and its surroundings are incredible and a unique experience!
Diana
Diana, 1-night trip
10/10 Exceptional
14 Nov 2024
Walking trip
Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa
Kirsty
Kirsty, 1-night trip
8/10 Very good
19 Dec 2024
Nice hotel, fantastic view (if nice weather)
A nice hotel on the very top of the island. A big nice balkong, that we did not use due to constant rain and wind. Furthermore it was covered in clouds all the time. Weatherwise we were unlucky, but we can’t blame the hotel for that. With sunny weather we would have had a fantastic View!
Gunnar
Gunnar, 2-night trip
8/10 Very good
16 Jan 2025
Stunning view
Lovely hotel in the mountains of Canary Island. Great for hiking activities and outdoor life. Stunning view.
English skills of the personnel (in reception too) were limited. We stayed at the 5th floor. Room was spacious, but inner walls thin. Unfortunately we heard everything from neighbours room, when they came back at 2:30 am. So the quality of the sleep wasn’t very high. (Wall was so thin, that we heard their normal conversation clearly)
Excellent breakfast and restaurant in the hotel. Loved the location.
Hannu
Hannu, 1-night trip
10/10 Exceptional
27 Feb 2024
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Dr Alison
Dr Alison, 2-night trip
10/10 Exceptional
8 Dec 2023
Perfect location, fantastic view from hotel room, spa is nice, perfect start for trial walking
Marika
Marika, 3-night trip
10/10 Exceptional
27 Feb 2024
Fabulous
This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Dick
Dick, 2-night trip
10/10 Exceptional
1 July 2024
Terrible breakfast services
Jean Michel
Jean Michel, 7-night trip
6/10 Good
21 June 2024
Floyy
Jim
Jim, 2-night trip
10/10 Exceptional
12 Dec 2022
As great as expected
Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Julie
Julie, 2-night trip
6/10 Good
24 Nov 2023
Excellent location. The Parador seems a bit worn out. The quality of the standard rooms differs a lot. The top floor rooms are not very attractive - no balcony and difficult to stand up straight - they are sold as the same standard as the fine large room with a nice balcony which seems very very strange.
Susanne Ejby
Susanne Ejby, 1-night trip
6/10 Good
30 Jan 2024
Awesome views, service not so awesome
One night. Clean room and views are awesome. Heating was on night and breathing air went so bad, had to open door in middle of night to get some fresh air. Service in breakfast was bad, you need to order warm foods but noboby didnt take our order so we ask waitress close by, can we have warm foods and she look so angry and asked angry voice what you want. Breakfast food was ok, not best not worst.
Verified traveller
1-night trip
6/10 Good
24 Nov 2023
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views.
There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel.
Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing.
The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed.
The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing.
The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily!
All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Melissa
Melissa, 2-night trip
10/10 Exceptional
19 Sept 2022
Amazing views
An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint.
Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in.
First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes.
The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10
Restaurant - absolutely delicious food and great fantastic views 10/10
Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back.
8/10
Location and views - 100/10
Verified traveller
3-night trip
8/10 Very good
23 Jan 2025
Chambre spacieuse
Chambre spacieuse avec vue sur montagne
Spa très agréable en supplément
Aurore
Aurore, 1-night trip
10/10 Exceptional
22 Jan 2025
Tord
Tord, 1-night trip
10/10 Exceptional
5 Jan 2025
Jan Erik
Jan Erik, 2-night trip
8/10 Very good
29 Dec 2024
Vuoristoilmaa ja huikeat näkymät
Rauhallinen ja laadukas hotelli upeissa maisemissa. Iso ja mukava huone.
Mira
Mira, 2-night trip
10/10 Exceptional
28 Dec 2024
Nydelig
Hilde Mette
Hilde Mette, 1-night trip
10/10 Exceptional
20 Dec 2024
Verified traveller
1-night trip
10/10 Exceptional
8 Dec 2024
Slawomir
Slawomir, 1-night trip
10/10 Exceptional
28 Nov 2024
Verified traveller
1-night trip
8/10 Very good
22 Nov 2024
Super hotel med en fantastisk beliggenhed
Fantastisk hotel. God restaurant og cafeteria til rimelige priser.
Eneste minus er at man ikke kan lave en kop kaffe på værelset
Gøther
Gøther, 3-night trip
8/10 Very good
16 Nov 2024
Anne -
Anne -, 2-night trip
10/10 Exceptional
13 Nov 2024
Un site extraordinaire!!
Nous avons passé un excellent séjour. Le site est vraiment extraordinaire..des paysages à couper le souffle! L’hôtel est propre, bien entretenue, petit déjeuner très complet et diner (souper) vraiment bien. Le seul petit bémol : les employés ne sont pas chaleureux et limitent les intéractions avec la clientèle. C’est dommage…mais pas suffisant pour ne pas y retourner. Je recommande fortement,,surtout si vous aimez la randonnée!