Parador de Cruz de Tejeda

4.0 star property
Relax amidst mountain scenery with rejuvenating spa treatments and refreshing coffee breaks. Find your perfect blend of adventure and tranquility.

Photo gallery for Parador de Cruz de Tejeda

Sauna, steam room, Turkish bath/hammam, body treatments
Interior
Sauna, steam room, Turkish bath/hammam, body treatments
Exterior
Down duvets, minibar, in-room safe, desk
In the mountains, Parador de Cruz de Tejeda offers an upscale retreat with a tranquil garden and soothing spa treatments like hot stone massages. Connect to free in-room WiFi, unwind on the terrace or indulge in a coffee at the cafe while exploring nearby attractions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Spa
  • Gym
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$183
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double or Twin Room (3 adults)

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Double or Twin Room (2 adults + 1 child)

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328

What's nearby

  • Mirador Pico de la Gorra - 15 min walk
  • Las Nieves Peak - 12 min drive
  • Las Canteras Beach - 43 min drive
  • Port of Las Palmas - 49 min drive
  • Agaete Valley - 72 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 67 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill la Cumbre - ‬9 min drive
  • ‪Restaurante Grill Sibora - ‬20 min drive
  • ‪Restaurante Mirador la Cilla - ‬17 min drive

About this property

Parador de Cruz de Tejeda

When visiting Vega de San Mateo, Parador de Cruz de Tejeda is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or body treatments. Other highlights include a bar/lounge, a fitness centre and a terrace.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10.50 for children

Children & extra beds

  • Rollaway beds are available for EUR 55.0 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 40 per person, per day. Facilities include a sauna and a spa.
  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo

Frequently asked questions

Does Parador de Cruz de Tejeda offer free cancellation for a full refund?

Yes, Parador de Cruz de Tejeda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Parador de Cruz de Tejeda?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Parador de Cruz de Tejeda?

Yes, there's free self parking.

What are the check-in and check-out times at Parador de Cruz de Tejeda?

Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Parador de Cruz de Tejeda and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and spa services. Parador de Cruz de Tejeda also has an arcade and a garden.

Are there restaurants at or near Parador de Cruz de Tejeda?

Yes, there's an on-site restaurant.

What's the area around Parador de Cruz de Tejeda like?

Parador de Cruz de Tejeda is located a short 15-minute walk from Mirador Pico de la Gorra.

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Parador de Cruz de Tejeda Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The property and its surroundings are incredible and a unique experience!
Diana, 1-night trip

10/10 Exceptional

Walking trip
Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa
Kirsty, 1-night trip

8/10 Very good

Nice hotel, fantastic view (if nice weather)
A nice hotel on the very top of the island. A big nice balkong, that we did not use due to constant rain and wind. Furthermore it was covered in clouds all the time. Weatherwise we were unlucky, but we can’t blame the hotel for that. With sunny weather we would have had a fantastic View!
Gunnar, 2-night trip

8/10 Very good

Stunning view
Lovely hotel in the mountains of Canary Island. Great for hiking activities and outdoor life. Stunning view. English skills of the personnel (in reception too) were limited. We stayed at the 5th floor. Room was spacious, but inner walls thin. Unfortunately we heard everything from neighbours room, when they came back at 2:30 am. So the quality of the sleep wasn’t very high. (Wall was so thin, that we heard their normal conversation clearly) Excellent breakfast and restaurant in the hotel. Loved the location.
Hannu, 1-night trip

10/10 Exceptional

Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Dr Alison, 2-night trip

10/10 Exceptional

Perfect location, fantastic view from hotel room, spa is nice, perfect start for trial walking
Marika, 3-night trip

10/10 Exceptional

Fabulous
This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Dick, 2-night trip

10/10 Exceptional

Terrible breakfast services
Jean Michel, 7-night trip

6/10 Good

Floyy
Jim, 2-night trip

10/10 Exceptional

As great as expected
Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Julie, 2-night trip

6/10 Good

Excellent location. The Parador seems a bit worn out. The quality of the standard rooms differs a lot. The top floor rooms are not very attractive - no balcony and difficult to stand up straight - they are sold as the same standard as the fine large room with a nice balcony which seems very very strange.
Susanne Ejby, 1-night trip

6/10 Good

Awesome views, service not so awesome
One night. Clean room and views are awesome. Heating was on night and breathing air went so bad, had to open door in middle of night to get some fresh air. Service in breakfast was bad, you need to order warm foods but noboby didnt take our order so we ask waitress close by, can we have warm foods and she look so angry and asked angry voice what you want. Breakfast food was ok, not best not worst.
1-night trip

6/10 Good

The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Melissa, 2-night trip

10/10 Exceptional

Amazing views
An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10
3-night trip

8/10 Very good

Chambre spacieuse
Chambre spacieuse avec vue sur montagne Spa très agréable en supplément
Aurore, 1-night trip

10/10 Exceptional

Tord, 1-night trip

10/10 Exceptional

Jan Erik, 2-night trip

8/10 Very good

Vuoristoilmaa ja huikeat näkymät
Rauhallinen ja laadukas hotelli upeissa maisemissa. Iso ja mukava huone.
Mira, 2-night trip

10/10 Exceptional

Nydelig
Hilde Mette, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Slawomir, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Super hotel med en fantastisk beliggenhed
Fantastisk hotel. God restaurant og cafeteria til rimelige priser. Eneste minus er at man ikke kan lave en kop kaffe på værelset
Gøther, 3-night trip

8/10 Very good

Anne -, 2-night trip

10/10 Exceptional

Un site extraordinaire!!
Nous avons passé un excellent séjour. Le site est vraiment extraordinaire..des paysages à couper le souffle! L’hôtel est propre, bien entretenue, petit déjeuner très complet et diner (souper) vraiment bien. Le seul petit bémol : les employés ne sont pas chaleureux et limitent les intéractions avec la clientèle. C’est dommage…mais pas suffisant pour ne pas y retourner. Je recommande fortement,,surtout si vous aimez la randonnée!
Vue de notre chambre…tout simplement incroyable!!
Jean, 5-night trip