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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Royale Chulan Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450, Malaysia

Luxury hotel with 4 restaurants, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The pillow covers and bed sheet has blood stain on it. We called to change and they did…Dec. 11, 2019
  • Very old and chipped off furniture. Towels were old enough that threads were hanging out.Oct. 31, 2019

Royale Chulan Kuala Lumpur

from A$49
  • Superior Room
  • Deluxe Room
  • Premier Room
  • Royale Club
  • Studio Apartment
  • Executive Suite
  • Premier Suite
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Superior Room (Single Rate)
  • Deluxe Room (Single Rate)
  • Premier Room (Single Rate)

What’s around Royale Chulan Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 10 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • KLCC Park - 12 min walk
  • Berjaya Times Square - 16 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • Petronas Twin Towers - 19 min walk
  • Kuala Lumpur Tower - 21 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur KTM Komuter Station - 6 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Bintang Station - 13 min walk
  • Imbi Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Spa tub
  • Sauna
Working away
  • Business centre
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Heritage Club and Lounge - This bar serves light fare only. Happy hour is offered.

Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Bunga Emas Restaurant - This theme restaurant specializes in Malaysian cuisine and serves lunch and dinner.

L'Heritage - This theme restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Tai Ping Chinese Cuisine - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner.

Royale Chulan Kuala Lumpur’s small print

Also known as

  • Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • Royale Chulan Kuala Lumpur Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Hotel
  • Royale Chulan Kuala Lumpur
  • Royale Chulan
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of MYR 150.00 (subject to availability)

Valet parking costs MYR 25.00 per day

Buffet breakfast is offered for an extra charge of MYR 77 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royale Chulan Kuala Lumpur

  • Does Royale Chulan Kuala Lumpur offer free cancellation for a full refund?
    Yes, Royale Chulan Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Royale Chulan Kuala Lumpur?
    Yes, there's free self parking.
  • Is there a pool at Royale Chulan Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Royale Chulan Kuala Lumpur?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Royale Chulan Kuala Lumpur?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 150.00 (subject to availability).
  • Are there restaurants at or near Royale Chulan Kuala Lumpur?
    Yes, there are 4 onsite restaurants.

Recent reviews

Very good 8.2 From 399 reviews

Very good 8.0
Satisfied stay
The hotel is a bit old. The staff are very friendly and helpful otherwise. There is quite a bit of contruction going on at near by street so the hotel is very isolated and the street is not well-lit at night. This made it difficult to be out at night even though the hotel is fairly close to the shopping centres and the twin towers.
au7 night business trip
Exceptional 10.0
Comfortable stay
Great stay. Comfortable hotel and very attentive staff. Recommended!
Ling Khang, au3 night romance trip
Exceptional 10.0
Worked out
How does hotels.com communicate Gold VIP benefits to your booked hotels? Answer, not well. Booked a second stay at RC and at first got a dated "superior" room. Dirty carpet, sink slow to drain, bathroom with no privacy behind wooden slats. Thanks to Royale Chulan management our room was changed to deluxe. Charming property in good location with excellent breakfast.
TERENCE, us4 night trip
Good 6.0
Room needs full refurbishment
ie3 night trip
Very good 8.0
Helpful staff , good location , reasonable prices
MOHDLOAY, ie8 night business trip
Exceptional 10.0
Was comfortable great value I love to visit again
FRYAL, us3 night trip
Exceptional 10.0
Big room, comfortable stay and birthday upgrade
For celebrating birthday here we received a room upgrade and were served some cake and a fruit basked. That was very nice. The room was very spacious and had a nice balcony. We liked the big bathroom a lot and the bed was very comfortable. The service was also very nice but the hotel needs some better maintenance. For example the food menu is very worn and doesn't look presentable anymore.
sg1 night family trip
Fair 4.0
First the good: the staff and management were to notch. They were very accommodating and offered a true 5 star experience. Now the bad: outside of the first floor, the rooms were run-down: faded paints, caulking with mold, and lower luminosity light bulbs to help reduce the likelihood of noticing it. And now for the terrible: our room appeared to been used by a different guest and then made up to appear as if everything was clean and fresh: the bed sheet had a large stain on it (it didn't appear to be human fluids, but perhaps food), the skirt on the bed had a stain on it, the rug had stains on it, and the pillow cover looked as if someone with greasy hair had slept on it. My wife said she thought the toilet appeared unclean (I didn't see it but take her word for it). Fortunately, when this was brought up to management, they quickly addressed all of the issues, and followed up to insure everything was to expectations.
Christopher, us3 night trip
Exceptional 10.0
5 Days Stay
Amazing service from the concierge to checking in, in hotel service was immediate and service staff was polite, swimming pool need to be renovated itself also to be equipped with more lights at night though.
Josh, sg4 night family trip

Royale Chulan Kuala Lumpur

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