All hotels in Kota Kinabalu, Malaysia
1 room, 2 adults

The Pacific Sutera Hotel, Kota Kinabalu, Malaysia

5-star5 stars
1 Sutera Harbour BoulevardSutera Harbour, Kota KinabaluSabah88100Malaysia, (02) 8228 1927

5-star beachfront hotel with golf course, near Sabah State Mosque
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
Wellness Area
Great wellness & sports facilities
Great pool
Bar and Beverages
Bar is awesome
Decent vibe
772See all 772 reviews
From 3,107 reviewsTripAdvisor Traveller Rating

The Pacific Sutera Hotel, Kota Kinabalu, Malaysia

from A$207
  • Deluxe Golf View
  • Deluxe Sea View
  • Pacific Club Golf View
  • Pacific Junior Suite
  • Pacific Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 12 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking


  • Free area shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Scuba diving nearby
  • Snorkelling nearby
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Outdoor tennis courts - 3
  • Pool sunloungers
  • Tennis on site
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms 10
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
  • Number of buildings/towers - 1
  • Built in 1999
  • Lift
  • ATM/banking
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Body Senses By Mandara has massage/treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.


Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.


On Site

  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts - 3
  • Marina on site
  • Outdoor tennis courts - 3
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site


  • Scuba diving nearby
  • Snorkelling nearby

The Pacific Sutera Hotel, Kota Kinabalu, Malaysia’s small print

Also known as

  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Hotel
  • Pacific Sutera Kota Kinabalu
  • Pacific Sutera
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 165.0 per day

Buffet breakfast is offered for an extra charge of MYR 64.10 for adults and MYR 32.10 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Pacific Sutera Hotel, Kota Kinabalu, Malaysia


  • In Downtown Kota Kinabalu
  • Sabah State Mosque - 16 min walk
  • Sutera Harbour - 5 min walk
  • Imago Shopping Mall - 21 min walk
  • Plaza Wawasan - 23 min walk
  • Kompleks Asia City - 27 min walk
  • Centre Point - 29 min walk
  • Filipino Market - 31 min walk

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
  • Tanjung Aru Station - 5 min drive
  • Free self parking
  • Free area shuttle

Recent reviews

Very Good 8.4 From 772 reviews

The Pacific Sutera Hotel, Kota Kinabalu, Malaysia
We loved it and can’t wait to stay here again! Perfect getaway resort
Xiao, au2 night trip
The Pacific Sutera Hotel, Kota Kinabalu, Malaysia
Stayed in an executive club suite, amazing views over the ocean and marina. Although the club lounge was good the food standard has dropped. Would highly recommend this hotel
Christopher, au8 night romance trip
The Pacific Sutera Hotel, Kota Kinabalu, Malaysia
Very Good8.0
Great ! Hard to book
A great stay ! However I had made several phone calls and Internet searches in order to lengthen my stay , at each turn being told yes, rooms are available , no you must book them via the other way ! Very frustrating
philip, au4 night trip with friends
The Pacific Sutera Hotel, Kota Kinabalu, Malaysia
A Resort near the City of Kota Kinabulu
The hotel is, in some sites, describes as being 5 star. Maybe it was in the past but today is might be best thought of as a rather worn 4 star. The staff are pleasant and well-meaning but the infrastructure is definitely worn. The swimming pool is great albeit shallow. There are lots of kids and experiences and activities for kids. That is a real plus for family vacations. The beach area is, however, limited – and at times there is an issue with jellyfish. Breakfast is extensive in quantity and extremely busy. They had to have an overflow section several days we were there. The quality is mixed. Little by way of fresh fruits. The egg stations were busy. The restaurants were expensive for what you got. The key feature to look out for whether there is a balcony in your room. The first room had windows that did not open and it smelled of mould or disinfectant or perhaps both. The second room had opening windows because it had a balcony. It made a huge difference. Both the sea view and golf view rooms have good outlooks. We chose the se view but there seem to be few of those rooms with a balcony. In summary, the Pacific Sutera is great for a family vacation if you have kids aged 3 to 12 but be prepared to pay a lot for food and/or for travel by taxi to food outlets in Kota Kinabulu.
Keith, au4 night romance trip
The Pacific Sutera Hotel, Kota Kinabalu, Malaysia
Very Good8.0
Solid resort hotel.
I stayed here for 3 nights for business while in KK. Usually I stay in Le Merididan or another business hotel. on the positive - it has a great gym, pool and small private beach. Staff were friendly especially the concierge team - very helpful. The negatives: Since this is a resort, the wifi isn't as good as business hotels and gets very slow. Buffet breakfast poor for vegetarians/vegans. First hotel Ive stayed at in Malaysia which doesn't offer soy milk. Lots of kids, tourists etc which didn't bother me at all but makes it harder to go to work when everyone else is playing golf and swimming..!
Ben, au3 night business trip

See all reviews

The Pacific Sutera Hotel, Kota Kinabalu, Malaysia

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