4/10 Fair
28 Nov 2022
Not Worth the Price! Will NOT Return!
We booked in 2 of the family villas. Very disappointing to say the least. The villas are old and run down. The rooms were lacked of usual amenities. The safe in both rooms were unfunctional. The towels provided were so old and yucky. The only positive thing was the bicycle provided to guests at no cost, deposit refunded. The bicycle attendance were the only one pleasant. Breakfast has a good spread but lacked of staffs attending and they definitely need some human skills training to work in hospitality. When requested for extra bowls and/or plates, staffs kept referring guests to ask other kitchen staff. Will not be returning to this Avani. We're very disappointing considering the amount of money we spent on these 2 family villas. Not worth it!
Suze
Suze, 2-night family trip
Verified Hotels.com guest review