Hotel Palazzo Giovanelli e Gran Canal, Venice, Italy

Hotel is nice, easy to get to, but not easy to find, even though it is right on the San Stae vaporetto stop and overlooking the Great Canal. Get of the vaporetto, cross small bridge to your left, turn right, walk ~ 20 steps - there will be a tiny opening between two buildings, turn left there, walk 5 steps and you will see a big open space on your left and the entrance to the hotel.

Beautiful hotel. Great location.

The hotel itself is a beautiful and historic building that is well maintained. has a lovely atmosphere and very well located. The breakfast is very good too. However the reception was very uninformative and didn't care if we needed information about the city and the neighborhood. Even when we asked how to get to other side of canal we were given false information as the guy behind the reception didn't even care! I expected much better attitude for the hotel of this caliber.

For the price paid we should have had better service. The bartender gave us a wonderful dinner recommendation and the gentleman with the glasses at the desk was helpful with us. The room had ceilings that to say were low is an understatement! If you are over 4ft tall don't accept room 503! Banged head 3 times in first 5 minutes and we are 5'5" and 5'9". No one asked how our stay was and we had to argue with the front desk for towels, room was never refreshed.

Beautiful hotel on the Grand Canal, only a 5 min water taxi ride from the train station ($50). Right next to a water bus station where you go anywhere all over Venice for about $20 per day, or about $3 per ride. Very nicely appointed room with luxury finishes, but was very small. We had a premium room with a partial canal view. It was very pretty, but not amazing. Venice however is amazing and it is easy to see all of it, once getting aboard the water bus. Walking to or from main tourist areas can be done, but all streets are supper short, so many, many, many turns are required and Google Maps doesn't work well, due to tall buildings and super narrow streets. It was nice to not be in the middle of the tourist area though. Very quiet and safe location, away from the bustling crowds that are elsewhere in Venice. A very good breakfast was also included and there are a couple of reasonably priced excellent restaurants nearby in addition to the restaurant onsite. This hotel is perfect for those who want to escape the throngs of people that are by St Marks Square and the Rialto Bridge. When you wish it. you can be there in about 15 mins.