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Oaks Casuarina Santai Resort

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1 Bedroom Family  | Balcony view
1 Bedroom Family  | In-room safe, individually furnished, iron/ironing board
Reception
1 Bedroom Family  | In-room safe, individually furnished, iron/ironing board
2 Bedroom Executive   | In-room safe, individually furnished, iron/ironing board

Overview of Oaks Casuarina Santai Resort

Oaks Casuarina Santai Resort

4.5 star property
Luxury aparthotel in Casuarina with spa and outdoor pool
9.0 out of 10 Superb
9.0/10 Superb

585 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Kitchenette
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
Map
9 Dianella Drive, Casuarina, NSW, 2487
Main amenities
  • 63 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach towels
  • Room service
  • Limo/town car service
  • Terrace
  • Garden
  • Front desk safe
Feel at home
  • Cots/infant beds (surcharge)
  • Kitchenette
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Casuarina
  • Coolangatta Beach - 15 min drive
  • Kirra Beach - 15 min drive
  • Currumbin Wildlife Sanctuary - 18 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 18 min drive
  • Varsity Lakes Station - 25 min drive
  • Mullumbimby Station - 34 min drive

Restaurants

  • The Stunned Mullet - 4 min drive
  • Red Earth Brewery - 5 min drive
  • Saltbar Beachbar & Bistro - 3 min drive
  • Tucker - 4 min walk
  • Taverna - 5 min drive

About this property

Oaks Casuarina Santai Resort

Situated by the ocean, Oaks Casuarina Santai Resort is a great choice for a stay in Tweed Heads. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An outdoor pool and a bar/lounge are offered, and apartments have conveniences such as kitchenettes and washers/dryers. Fellow travellers say good things about the restaurant and size.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Prenatal massages
  • Body treatments
  • Swedish massages
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 20 per night

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Water dispenser

Dining

  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 49.0 per night

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer

Entertainment

  • Plasma TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Wedding services
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • In the suburbs

Things to do

  • Health club access nearby
  • Bike hire on site
  • Boat tours nearby
  • Golf nearby
  • Whale watching nearby
  • Surfing/body boarding nearby
  • Skydiving nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 63 rooms
  • 3 floors
  • Built in 2007
  • Individually furnished
  • At least 80% of lighting from LEDs

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, The Wellness Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 1 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Renovations and closures

The property will be renovating from 12 June 2023 to 6 September 2023 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Cots/infant beds are available for AUD 20 per night
  • Rollaway beds are available for AUD 49.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Casuarina Beach Apartments
Santai Apartments
Santai Casuarina Beach
Santai Retreat
Santai Retreat Apartments
Santai Retreat Apartments Beach
Santai Retreat Beach
Santai Retreat Casuarina Beach
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Santai Casuarina Kingscliff
Oaks Santai Casuarina
Oaks Casuarina Santai
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Santai Retreat Apartments Casuarina Beach
Santai Retreat at Casuarina Beach
Oaks Santai Resort Casuarina Casuarina
Hotel Oaks Santai Resort Casuarina
Casuarina Oaks Santai Resort Casuarina Hotel
Hotel Oaks Santai Resort Casuarina Casuarina
Oaks Santai
Oaks Santai Resort
Oaks Santai Casuarina

Frequently asked questions

Does Oaks Casuarina Santai Resort offer free cancellation for a full refund?
Yes, Oaks Casuarina Santai Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oaks Casuarina Santai Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Oaks Casuarina Santai Resort?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Oaks Casuarina Santai Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Casuarina Santai Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Casuarina Santai Resort?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 10 AM.
What is there to do at Oaks Casuarina Santai Resort and nearby?
Have fun with activities such as boat tours, skydiving and body boarding, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oaks Casuarina Santai Resort also has spa services and a garden, as well as access to a nearby health club.
Are there restaurants at or near Oaks Casuarina Santai Resort?
Yes, there's an on-site restaurant.
Does Oaks Casuarina Santai Resort have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
Does Oaks Casuarina Santai Resort have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Oaks Casuarina Santai Resort like?
Oaks Casuarina Santai Resort is located near Casuarina Beach in Casuarina, a short 5-minute walk from Cudgen Nature Reserve and 12 minutes' walk from South Kingscliff Beach.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.6/10

Staff & service

9.1/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Very good

Great atmosphere and welcoming staff
Great experience as always. Welccoming staff and a great atmosphere. Only item was the lift was out of order and being on leave 3 with multiple stair cases was not enjoyable.
Jon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Wotif guest review

8/10 Very good

Verified Wotif guest review

10/10 Exceptional

It was very nice!
Verified Wotif guest review

8/10 Very good

We enjoyed the feel of the accomodation the pool area was nice. Everything seemed clean. A little disappointing unable to access TV or movies as we just wanted to chill in the evening but otherwise very good .
Susanne, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Ian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Cassie, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Kylie, 2-night trip
Verified Wotif guest review

8/10 Very good

A beautiful property. Unfortunatly undergoing lift maintenance when we were there. But the staff were very accomodating
peta, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Leanne, 1-night trip
Verified Hotels.com guest review