Best Western Hotel Ile De France

Photo gallery for Best Western Hotel Ile De France

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Indoor spa tub
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Overview of Best Western Hotel Ile De France

Best Western Hotel Ile De France

4.0 star property
4-star hotel in Chateau-Thierry with spa and indoor pool

7.8/10 Good

281 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is AU$137
Price available on 11/6/2022
Map
60 rue Léon Lhermitte, Chateau-Thierry, Aisne, 2400
Main amenities
  • 40 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Montagne de Reims Regional Natural Park - 23 min drive
  • Soissons Cathedral - 39 min drive
  • La Ferte-Gaucher Racetrack - 48 min drive

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 57 min drive
  • Chateau-Thierry Station - 4 min drive
  • Chateau-Thierry Chezy-sur-Marne Station - 11 min drive
  • Chateau-Thierry Nogent-l'Artaud-Charly Station - 15 min drive

About this property

Best Western Hotel Ile De France

Located near a train station, Best Western Hotel Ile De France is a great choice for a stay in Chateau-Thierry. Guests can visit the spa to indulge in hot stone massages, reflexology, or mani/pedis, and French cuisine is served at La Symphonie des Saisons, which is open for breakfast, lunch, and dinner. An indoor pool and a bar/lounge are other highlights, and rooms at this upscale hotel offer up nice touches like pillowtop beds with premium linens. Fellow travelers say good things about the comfortable beds and WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 1 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Parking
  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Other information
  • Smoke-free property
  • No alcohol allowed onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Ecotours
  • Public winery tours
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1956
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Vineyard

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • 82-cm flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensations. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

La Symphonie des Saisons - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.32 per person, per night

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 13.90 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Best Western Hôtel Ile France
Best Western Hôtel Ile France Chateau-Thierry
Best Western Ile France
Best Western Ile France Chateau-Thierry
Best Western Hotel Ile France Chateau-Thierry
Best Western Hotel Ile France
Best Western Chateau-thierry
Château-thierry Best Western
Best Western Hotel Ile De France Hotel
Best Western Hotel Ile De France Chateau-Thierry
Best Western Hotel Ile De France Hotel Chateau-Thierry

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

GRAEME, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Michal, 1-night business trip
Verified Hotels.com guest review

6/10 Good

your choice
i was expected for a newest room and bigger, breakfast was nice, service was good
danny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice view
Had a great view on the balcony overlooking the valley. There was also a nice terrace for sitting outside located in front of the hotel.
Heather, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Staff and Hotel
Friendly and caring staff. Very good hotel. Recommended
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Large Clean rooms, friendly staff. Rooms were a bit dated and the size with lack of furniture to feel made apear too open.
J, 5-night family trip
Verified Expedia guest review

4/10 Fair

Avoid staying here but restaurant is amazing!
Struggled upon arriving sorting out twin beds, which is what I payed and booked for. Spa rules are ridiculous! Have to wear swimming hat and budgie smugglers to be allowed in, and once your in your be let down with the pool condition, nothing like the photos!! Mould in bedroom, wallpaper peeling of and dust/cobwebs in corner Positive note - the food in the restaurant was amazing
Benjamin, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Run down and overpriced
This hotel is pretty poor it is nothing like the photos it is pretty run down. The pool area is terrible and my kids refused to use it. The food in the restraint was ok but not cheap Over all a big disappointment and would not stay there again The girl a teacher the front desk was nice and helpful
Simon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was up on a hill overlooking the French countryside
2-night romance trip
Verified Expedia guest review