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HAKONE Setsugetsuka

4.0 star property
Ryokan with restaurant, near Hakone Kowakien Yunessun

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Tucked away in Hakone, HAKONE Setsugetsuka offers a serene retreat with an indoor mineral hot spring and soothing garden views. Relax with free WiFi and take advantage of luggage storage, while guests praise the ryokan's proximity to public transit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Main amenities (6)

  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Garden
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Fridge
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Lift
The current price is AU$296
7 July - 8 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room with Tatami Area and Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Standard Room with Tatami Area and Open-Air Bath

  • Sleeps 1
  • Free Wi-Fi

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Western Style Double Room

  • Sleeps 2
  • Free Wi-Fi

Western Style Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room, For 4 People, Non Smoking

Japanese Western Style Room, For 4 People, Non Smoking

Japanese Western Style Room, For 4 People, Non Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

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9.6 out of 10, Exceptional, 1,885 reviews
The price is AU$727
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About the area

Map
1300-34 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 3 min walk - 0.3 km
  • Hakone Museum of Art - 7 min walk - 0.7 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.0 km

Getting around

  • Tokyo (HND-Haneda) - 102 min drive
  • Tokyo (NRT-Narita Intl.) - 158 min drive
  • Hakone Gora Station - 2 min walk
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Kowakidani Station - 21 min walk

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬13 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪鮨・天麩羅 風月 - ‬1 min walk
  • ‪奈可むら - ‬9 min walk
  • ‪Gora Brewery And Grill - ‬4 min walk

About this property

HAKONE Setsugetsuka

  • HAKONE Setsugetsuka offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Guests will have free perks such as WiFi and self-parking. Also, Hakone Kowakien Yunessun and Hakone Hot Springs are within a short drive. The overall property condition and public transport get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 158 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Disposable personal items are available in the lobby.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Tea service at check-in

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the hot springs

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Requests for dietary restrictions or food allergies cannot be accommodated.

Also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

Are pets allowed at HAKONE Setsugetsuka?

Sorry, pets aren't allowed.

Is parking offered on site at HAKONE Setsugetsuka?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at HAKONE Setsugetsuka?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at HAKONE Setsugetsuka and nearby?

HAKONE Setsugetsuka has a garden.

Are there restaurants at or near HAKONE Setsugetsuka?

Yes, there's an on-site restaurant.

Does HAKONE Setsugetsuka have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around HAKONE Setsugetsuka like?

HAKONE Setsugetsuka is a short 2-minute walk from Hakone Gora Station and 3 minutes' walk from Hakone Gora Park.

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Reviews

HAKONE Setsugetsuka Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel offers a range of spa services, including private and public baths, and paid massage, which were well-received by guests. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Onsen
Room
Building
Restaurant
Lunch
Location

Reviews

Verified

6/10 Good

The room was smelly, the view was better in pics, the train station was loud, and the food was really nothing to write home about. Hotel front desk was also not responsive to emails. The public spa was a positive experience though.
Tuomas, 1-night trip
Verified

10/10 Exceptional

This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.
Kensuke, 1-night trip
Verified

10/10 Exceptional

Wonderful ryokan just by the station in Gora. You can get traditional Japanese dinner service and breakfast. You can also get your own onsen tub on the balcony, which I had, and which was great. The room I had was semi traditional Japanese style. The futon bed wasn't directly on the floor but on a platform. This is a must try. I can really recommend this place.
Per, 1-night trip
Verified

10/10 Exceptional

Good room
Boon, 1-night trip
Verified

10/10 Exceptional

Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it.
Wes, 2-night trip
Verified

10/10 Exceptional

Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk.
Bruce, 3-night trip
Verified

10/10 Exceptional

Loved the onsen at this property! The dinner and the breakfast were also a great experience!
Kachel, 1-night trip
Verified

10/10 Exceptional

Wonderful sat and friendly helpful staff.
Terra, 2-night trip
Verified

10/10 Exceptional

We had a great experience staying here. With breakfast and dinner are provided with kaiseki style, it was prepared properly and organized. Staff are kind and friendly. The room has tatami mats and very clean with outdoor bathtubs. Although the facility is kinda run down, we still enjoy our stay. The train station is just next to the hotel and bus stop is right outside the hotel. We will stay here again next time.
Irene, 3-night trip
Verified

10/10 Exceptional

Felt like had traditional design elements and a beautiful hotel. Enjoyed the private hot springs (no reservation required). Good selection at gift shop. Enjoyed the complimentary samue loungewear, yukata wrap, hanten jacket and geta sandals. Breakfast was a good selection of different food items. Restaurants around town very busy, hotel has option to make reservation and eat dinner there.
Jessica, 1-night trip
Verified

10/10 Exceptional

This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌
Mercedes, 4-night trip
Verified

10/10 Exceptional

Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful.
Christine, 1-night trip
Verified

10/10 Exceptional

Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend!
John, 3-night trip
Verified

10/10 Exceptional

Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station
Verified

8/10 Very good

The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait.
Wai Man, 1-night trip
Verified

10/10 Exceptional

YES.

It was a truly full-service, relaxing experience, even with our two kids in tow. Every detail and thoughtful extra made our stay exceptional. The kids loved their little kimonos and felt so included. The location was perfect -just a short walk to the cable cars, bus stops, and plenty of delicious food options. Our room was spacious, and the private open-air onsen was such a treat. The traditional breakfast included with the half-board was an adventure for us Westerners, but we wouldn’t have changed a thing. Such a serene, zen experience - highly recommend if you’re passing through Hakone!
Angela, 2-night trip
Verified

10/10 Exceptional

Clean and friendly
Hai Tao, 1-night trip
Verified

8/10 Very good

Hot spring in the room was a bit dirty and the yukata clothes were a little dirty. Towels had a certain smell to them too. There are 3 private onsen rooms too, but you have to wait for a while because there is no time limit. Dinner and breakfast were included and delicious. Also had a bunch of other food amenities like yogurt (?), fish grill, and ramen, but I did not get to try.
Kevin, 1-night trip
Verified

10/10 Exceptional

It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend!
lori, 1-night trip
Verified

10/10 Exceptional

The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean.
Verified

8/10 Very good

A relaxing return to Hakone

We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming!
Melinda, 2-night trip
Verified

10/10 Exceptional

The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that.
Weixing, 2-night trip
Verified

6/10 Good

The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful.
Antonio, 1-night trip
Verified

10/10 Exceptional

Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again.
Jomerene, 1-night trip
Verified

8/10 Very good

Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room.
Sara, 1-night trip