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Ponce Plaza Hotel & Casino

Art Deco hotel with spa, near Casa Armstrong-Poventud

  • Free WiFi
From
A$157

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  • Lobby
  • Lobby
  • Outdoor Pool
  • Outdoor Pool
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1 / 56Lobby
Reina Street, Ponce, 00731, Puerto Rico
8.0.Very good.
  • I like it because of the location. It was clean and the staff were friendly. But in the…

    Jul. 29, 2021

  • It was good. The hotel has a great location.

    Jul. 15, 2021

See all 484 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Walkable
Convenient
Dining options
Safe
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 69 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Ponce Centro
  • Casa Armstrong-Poventud - 1 min walk
  • Cathedral of Our Lady of Guadalupe - 1 min walk
  • Parque de Bombas - 2 min walk
  • Ponce History Museum - 4 min walk
  • Teatro la Perla - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Junior Suite, 1 King Bed (Colonial)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, Multiple Beds (Plaza)

Location

Reina Street, Ponce, 00731, Puerto Rico
  • In Ponce Centro
  • Casa Armstrong-Poventud - 1 min walk
  • Cathedral of Our Lady of Guadalupe - 1 min walk

What’s around

Landmarks

  • In Ponce Centro
  • Casa Armstrong-Poventud - 1 min walk
  • Cathedral of Our Lady of Guadalupe - 1 min walk
  • Parque de Bombas - 2 min walk
  • Ponce History Museum - 4 min walk
  • Teatro la Perla - 5 min walk
  • El Museo Castillo Serralles - 22 min walk
  • Tibes Indian Ceremonial Center - 3 mi / 4.8 km
  • La Guancha - 3.9 mi / 6.3 km
  • Cardona Island Light - 4.6 mi / 7.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 86 min drive
  • Ponce (PSE-Mercedita) - 15 min drive

At a glance

Hotel size

  • This hotel has 69 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Golf lessons available nearby
  • Golfing nearby
  • Casino
  • Pool umbrellas

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built – 2006
  • Lift
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress

Things to enjoy

  • Balcony

Freshen up

  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zen Day. Services include deep-tissue massages and Swedish massages.

The spa is open select days.

Dining

Melao - This coffee shop serves breakfast, lunch, and light fare.

Lola - This restaurant serves lunch and dinner. Open daily.

Small print

Also known as

  • Ponce Plaza Hotel Casino
  • Ponce Plaza Hotel & Casino Hotel Ponce
  • Ponce Plaza Casino
  • Ramada Ponce
  • Ponce Plaza Hotel Casino
  • Ponce Plaza Casino
  • Ponce Plaza & Casino Ponce
  • Ponce Plaza Hotel & Casino Hotel
  • Ponce Plaza Hotel & Casino Ponce

Optional extras

Self parking costs USD 11.15 per night with in/out privileges

Rollaway beds are available for USD 25.0 per day

Breakfast costs between USD 4.5 and USD 9.5 per person (approximately)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ponce Plaza Hotel & Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 11.15 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, Melao. Nearby restaurants include La Esquina del León Sport Bar & Sandwiches (3-min walk), Campioni Pizza (5-min walk), and El Barril de la Mulata (7-min walk).
  • Yes, there's a casino, featuring 260 slot machines. Bingo is offered.
  • Ponce Plaza Hotel & Casino has a casino, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.
8.0.Very good.
  • 2.0.Poor

    Horrible experience.

    Well, first of all the bed had stains on it, lamps were stained and rusty, people would smoke all over the place and no one was there to tell them otherwise, the stench would enter the room, and it was overall annoying. The customer service was horrible. They would not provide information about reservations for the pool due to Covid 19. The only working ice machine was on the third floor. If you needed a roll up bed you needed to pay $25 a night. They assumed 4 people fit in a king size bed with 3 pillows. The parking was not included and super expensive. When you get there they charge you an extra $100 for no reason. The view was horrible, you expect to at least face the plaza but no all you see is the parking lot of the hotel. Our balcony Glassdoor was broken. The lobby was non functional because they are constructing so no lobby there. It was just a bad overall experience. When checking out they closed the elevators and there were seniors carrying suitcases up and down the stairs. There would be no one helping with the luggage nor they provided carts so the guests could easily transport their luggage. Rooms were extra small and uncomfortable. The pool really small with only 4 feet deep all around. The over the ground pool at my house is better. Too expensive for the lack of service. The bathroom is white, they really need to clean those grouts, they are black.

    2 night family trip, Jul. 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It's not as nice as advertised. Hours for coffee shop were very limited. Pool is quite small. There are several nicer hotels nearby.

    2 night family trip, Jun. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Place to Stay

    It’s was a great place to sleep. I wish the shower curtain would of been changed prior to check in. The people that work there were very nice and helpful. I would definitely stay there again. House keeping did a great job cleaning and respected the do not disturb sign when asked. I wish check in was easier to find instead of it being in a room. But yet again, for the price it was worth the stay.

    3 night family trip, Jun. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Surpassed expectations

    The hotel was very nice and clean. It surpassed my expectations. There's plenty of parking and two wonderful restaurants by the pool. The staff was attentive and very cordial.

    5 night family trip, Jun. 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Overpriced and not the cleanest...

    For a place that's currently being remodeled, can't use the front entrance, outdated pictures..the price should have been much less. There were no wash cloths, or coffee maker as stated. There was also hair in the shower which obviously means it wasn't cleaned well.

    Julia, 2 night trip, Jun. 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    No hot water at all.

    Glorimar, 2 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Repeat visitor

    2nd time staying here, grest location and staff

    Diane, 2 night family trip, May 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent restaurants and views!..

    1 night family trip, Apr. 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A quiet clean place to stay on the town square. Very nice

    1 night family trip, Apr. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Quality Service

    2 night family trip, Apr. 23, 2021

    Verified Expedia guest review

See all 484 reviews