8/10 Very good
3 Mar 2023
Pleasant stay, but..
This is my second time I am stayed at Puri Saron Hotel, the reason I choose this hotel,is because it's very close to the Seminyak beach, nice swimming pool and lovely garden, and the staff are so friendly. The down side is, our room was a little bit outdated, particularly in the bathroom, the mirror, the showers, they definitely need tlc. Oh yes I stayed in a room with connecting doors (Room No.2106) , I was quite shocked, when I opened the door, I could see someone next door, it was an embarrassing moment for me, can you imagine if they were doing something!!, I called the operator, and they said "the room is absolutely fine, don't worry about it", unbelievable. Another down side is the pillow, I know it's hotel establishment, but come on, the pillow is so smelly, when I open the pillow case it had so many stains, I asked the housekeeper to change it straight away, and show him how bad it looked, oh yes sometimes the housekeeper forget to replaced our amenities. And another thing, the hotel management didn't use the space effectively, there was large space near by the pool, that could be use as sun lounge deck or something like that, but was just left empty.
Haryanto
Haryanto, 7-night trip with friends
Verified Hotels.com guest review
