Crystalbrook Byron

Photo gallery for Crystalbrook Byron

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Children's pool
Pool
Pool
Private kitchenette

Overview of Crystalbrook Byron

Crystalbrook Byron

5.0 star property
Luxury resort in Suffolk Park with spa and outdoor pool

9.6/10 Exceptional

556 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Air conditioning
The price is AU$325
Price available on 29/8/2022
Map
77-97 Broken Head Road, Suffolk Park, NSW, 2481
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Kitchenette
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Ballina, NSW (BNK-Ballina - Byron Gateway) - 27 min drive
  • Lismore, NSW (LSY) - 46 min drive
  • Mullumbimby Station - 26 min drive
  • Free shopping center shuttle

About this property

Crystalbrook Byron

Situated by the ocean, Crystalbrook Byron is a great choice for a stay in Suffolk Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious resort include washers/dryers and refrigerators. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 92 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Hiking/biking trails
  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Whale-watching nearby

Working away

  • Meeting room
  • Computer station
  • Conference center (2325 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • iPad
  • DVD player
  • 55-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Day Spa has 6 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between AUD 12 and AUD 49 for adults, and AUD 12 and AUD 49 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for AUD 20.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Byron Byron Resort Suffolk Park
Byron Resort
Resort Byron
The Byron At Byron Hotel Byron Bay
The Byron At Byron Resort And Spa
The Byron At Hotel
The Byron At Resort
Byron Byron Suffolk Park
Crystalbrook Byron Resort
The Byron at Byron Resort Spa
Crystalbrook Byron Suffolk Park
Crystalbrook Byron Resort Suffolk Park
Byron at Byron a Crystalbrook Collection Resort

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.7/10

Amenities

9.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Beautiful place, wonderful service and amazing food
Melissa, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great resort in a magnificent rainforest setting Staff were amazing even remembered it was our anniversary and birthdays in the time we stayed Room was excellent although it should be for the price paid Only improvement could be to change the dinner menu every couple of days as it becomes quite repetitive Five stars!!
Andrew, 5-night family trip
Verified Wotif guest review

10/10 Exceptional

Out of this world
James, 4-night trip
Verified Hotels.com guest review

6/10 Good

Mixed reaction to new ownership.
This property is now overpriced for what is offered. It was much better under previous ownership. Now understaffed and can you believe short sheeting at this price. Pool still beautiful and palm forest always a delight. Byron is now so busy too.
1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Wotif guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful location, grounds were magical and beautiful maintained. Reception and pool bar staff were amazing.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tranquil Retreat
Great beautiful setting, rooms were excellent. Loved it
Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely, relaxing resort in tranquil surroundings. Loved lounging by the pool and walking to the beach.
4-night romance trip
Verified Wotif guest review

4/10 Fair

7-night trip
Verified Hotels.com guest review