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All properties in Marrakech, Marrakech, Marrakech-Safi, Morocco

Sofitel Marrakech Palais Imperial

Luxury hotel with spa, near Avenue Mohamed VI

  • Free WiFi and free parking
From
A$367

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sofitel Marrakech Palais Imperial
  • Sofitel Marrakech Palais Imperial
  • Outdoor Pool
  • Pool
  • Sofitel Marrakech Palais Imperial
Sofitel Marrakech Palais Imperial. Image 1 of 181.
1 / 181Sofitel Marrakech Palais Imperial
7.8.Good.
  • Amazing! Just a fabulous trip! Love the Hotel.

    Nov. 2, 2020

  • Offensive, Lazy, Dishonest People, Poor sanitation in rooms. prepared food outside in…

    Jan. 3, 2020

See all 81 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Safe
Walkable
Convenient
Dining options
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 189 shared guestrooms
  • Daily housekeeping
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Nightclub

What’s around

  • In Hivernage
  • Jemaa el-Fnaa - 16 min walk
  • Marrakech Plaza - 20 min walk
  • Avenue Mohamed VI - 11 min walk
  • Menara Mall - 14 min walk
  • Palais des Congres - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed, View (Prestige)
  • Junior Suite, 1 King Bed, View
  • Suite, Multiple Beds, Terrace, View (Opera)
  • Luxury Room, 1 King Bed, Balcony, View (Mosque view)
  • Luxury Room, 1 King Bed, Balcony, View

What’s around

Landmarks

  • In Hivernage
  • Jemaa el-Fnaa - 16 min walk
  • Marrakech Plaza - 20 min walk
  • Avenue Mohamed VI - 11 min walk
  • Menara Mall - 14 min walk
  • Palais des Congres - 19 min walk
  • Carré Eden Shopping Center - 23 min walk
  • Le Jardin Secret - 23 min walk
  • Royal Palace - 25 min walk
  • Bahia Palace - 27 min walk
  • Menara Gardens - 27 min walk

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 30 min walk
  • Free airport shuttle
Profile: Hivernage

Profile: Hivernage

The Hivernage district of Marrakech is a tranquil stretch of local cuisine, luxury hotels, and spacious tree-lined avenues, where quiet days give way to a vibrant nightlife scene for Morocco’s after-hours crowds.

The neighborhood is only a short walk away from the Medina’s historic district, where visitors can maneuver winding bazaar-lined streets to reach the food stalls and street performers of the city’s central square—the Djemma El Fna.

map

At a glance

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting/childcare

Pets

  • Pets stay free
  • Up to 11 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Nightclub
  • Children's pool
  • Steam room
  • Pool sunloungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room

Working away

  • 24-hour business centre
  • Number of meeting rooms - 7
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 3
  • Year Built – 2002
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SO SPA. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Le Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Orangerie - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Oasis - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.

So good - This restaurant serves lunch and dinner. Open daily.

So zen - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Palais Marrakech
  • Sofitel Marrakech Palais Imperial Hotel Marrakech
  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial Marrakech
  • Sofitel Marrakech Palais Imperial Hotel Marrakech
  • Sofitel Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial
  • Sofitel Palais Imperial
  • Sofitel Marrakech Palais Imperial Hotel Marrakech
  • Sofitel Marrakech Palais Imperial
  • Sofitel Palais Imperial
  • Sofitel Palais Imperial Hotel
  • Sofitel Palais Imperial Hotel Marrakech

Optional extras

Rollaway beds are available for MAD 50.0 per stay

Buffet breakfast is offered for an extra charge of MAD 250 per person (approximately)

Cribs/Infant beds are available for MAD 50.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sofitel Marrakech Palais Imperial does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Yes, pets are welcome, with a maximum weight of 11 lbs per pet.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring garden views. Nearby restaurants include Extrablatt (4-min walk), Lotus Club Marrakech (7-min walk), and La Villa des Orangers (12-min walk).
  • Yes, a free airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino de Marrakech (3-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
  • Sofitel Marrakech Palais Imperial has 3 outdoor pools, 4 bars, and a nightclub, as well as a spa, a steam room, and an arcade.
7.8.Good.
  • 10.0.Exceptional

    all great!!

    Great hotel and location, great staff

    2 night trip with friends, Dec. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Location and style of the building. The staff of the hotel is very proffesional. Amenities and SPA are excellent.

    AlbertOD, 4 night family trip, Dec. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    great

    5 night trip with friends, Dec. 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel is absolutely beautiful and rich in Morroccan culture the decor is to die for and the staff was very pleasant

    4 night trip with friends, Dec. 2, 2019

    Verified Expedia guest review

  • 2.0.Poor

    We specifically opted to stay in this hotel due to the spa facilities. When we arrived we were informed we could not use the indoor pool or other facilities unless we paid for a spa treatment or paid a daily access fee of 220 dihrams - as we were spending 6 nights there this would have been 1320 just to use our own pool. We ended up booking spa treatments (which in themselves disappointing) and when we entered the pool found there was black mould all over the walls at one end - it was absolutely disgusting. As well as the above - we were woken at 8am on two mornings by building work and drilling. We had to be moved to another part of the hotel as this was apparently going to be everyday, we cannot understand why you would assign people rooms where construction is taking place! When we came to check out we found weird charges on our bill - the most ridiculous was a daily charge for refilling the coffee in our room (which was not stated anywhere and something you’d expect in any hotel). I would not recommend staying here - in fact, I’d recommend you avoid it at all costs.

    6 night trip with friends, Nov. 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    stay at the Sofitel in Marrakech!

    The place is tired. We were “upgraded” to two much larger rooms as GUESTS OF THE DAY. Unfortunately, it was to a part of the hotel that was being renovated, - I assume these two rooms would be done in the future - and there was a disco tech across the street from the hotel closer to these “SPECIAL ROOMs”. Emanating from the disco was a booming and throbbing beat that did not stop until 2:00 AM. When I mentioned it at the desk the next morning the clerk simply shrugged and said it wasn’t their disco! I would never stay here again. Additionally, we were with a large group for dinner and the service was awful. 1 waiter for 20 people. Unacceptable.

    Janet, 1 night family trip, Oct. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a gorgeous property in Marrakech, complete with luxe amenities and beautiful rooms and facilities. The pool is wonderful, and breakfast had countless delicious options. The downsides were that the staff was a little surly on more than one occasion - we needed some help with train tickets etc and even though no one was at the counter, no one at reception would help us and sent us to wait in line for the concierge. This was the same on the phone - the concierge never picked up but the reception staff wouldn't help us. The top downside is the price of food and drinks beyond breakfast - alcoholic drinks especially were atrociously priced, and the food was not good value for money (and did not have many local choices, mostly Western food options). Gorgeous though, highly recommend!

    M, 1 night trip with friends, Aug. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing accomodation

    Amazing place

    2 night romance trip, Jul. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Typically Morrocan, spacious rooms, excellent staff always there to help and advise. Large pool area with staff on hand.

    3 night romance trip, May 22, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Best experience

    Great staff, excellent check in, awesome experience

    Michael, 1 night romance trip, Mar. 15, 2019

    Verified Hotels.com guest review

See all 81 reviews