Hilton Garden Inn Jacksonville Downtown Southbank

Property class: 3
Hotel with outdoor pool, near VyStar Veterans Memorial Arena

Choose dates to view prices

When you stay at Hilton Garden Inn Jacksonville Downtown Southbank, you'll be within a 10-minute drive of VyStar Veterans Memorial Arena and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Kings Avenue Station is 5 minutes and Riverplace Station is 12 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Hot tub
  • Room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is AU$206
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King, Hearing Accessible

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen, Hearing Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queen, Hearing Accessible

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 Queen, Hearing Accessible

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queens, Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 1 King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King

A modern room with a large sliding glass door leading to a balcony, a stationary exercise bike, a round table, and a single chair.

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queens, Accessible w/ Bathtub

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King, Mobility Access w/ Tub

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Mobility Access w/ Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King, Accessible w/ Roll In Shower

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Accessible w/ Roll In Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 2 Queen Beds Junior Suite Microwave/Fridge

A hotel room with two beds, a desk, a chair, and a television.

2 Queen Beds Junior Suite Microwave/Fridge

  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for 2 QUEEN BEDS MICROWAVE/FRIDGE

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

2 QUEEN BEDS MICROWAVE/FRIDGE

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed Microwave/Fridge

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

1 King Bed Microwave/Fridge

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queen

8.4 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 2 Queen

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

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8.2 out of 10, Very good, 1,642 reviews
The price is AU$208
includes taxes & fees
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About the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Jack Rabbits Live - 6 min walk - 0.6 km
  • Friendship Park - 14 min walk - 1.2 km
  • Theatre Jacksonville - 15 min walk - 1.3 km
  • Jacksonville Center for the Performing Arts - 3 min drive - 3.1 km
  • Florida Theatre - 3 min drive - 2.7 km

Getting around

  • Jacksonville International Airport (JAX) - 24 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 45 min drive
  • Jacksonville Station - 18 min drive
  • Kings Avenue Station - 5 min walk
  • Riverplace Station - 12 min walk
  • San Marco Station - 16 min walk

Restaurants

  • ‪The Bearded Pig - ‬2 min walk
  • ‪The Southern Grill - ‬12 min walk
  • ‪Locals' - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Sherwood's - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

  • When you stay at Hilton Garden Inn Jacksonville Downtown Southbank, you'll be within a 10-minute drive of VyStar Veterans Memorial Arena and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Kings Avenue Station is 5 minutes and Riverplace Station is 12 minutes.

At a glance

Hotel size

    • 123 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered on-site self-parking (USD 25.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms
  • Conference space (1226 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.50 to 21.50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Parking

  • Covered self-parking costs USD 25.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM
  • Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank offer free cancellation for a full refund?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10 PM.

Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes. Self-parking costs USD 25.00 per day. Electric car charging is available.

What are the check-in and check-out times at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hilton Garden Inn Jacksonville Downtown Southbank?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at Hilton Garden Inn Jacksonville Downtown Southbank and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hilton Garden Inn Jacksonville Downtown Southbank also has a 24-hour fitness centre.

Are there restaurants at or near Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, there's an on-site restaurant.

What's the area around Hilton Garden Inn Jacksonville Downtown Southbank like?

Hilton Garden Inn Jacksonville Downtown Southbank is in San Marco, a short 5-minute walk from Kings Avenue Station and 16 minutes' walk from Friendship Park.

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Reviews

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, a full bar, and excellent service from staff, including a bartender who was very courteous and attentive. (15 reviews)
  • The hot tub was a highlight of the stay, providing a great experience. (3 reviews)
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Popular mentions

Room
Service staff
Breakfast
Parking
Location
Bed
Restaurant
Hot Tub
Air conditioning
Bathroom

Reviews

Verified review

6/10 Good

If you want to spend 22.00 for breakfast. A Hotel of that caliber should provide Breakfast. The staff was wonderful. I will be staying at this Hotel in Virginia next month.
Verified review

10/10 Exceptional

Great service! Clean room!
Verified review

10/10 Exceptional

We had a great time! The weather wasn’t great so we didn’t get to enjoy the pool pit other than that it was fine
Verified review

8/10 Very good

Very clean room, and quiet. However I think breakfast may be a little overpriced. As well as parking.
Verified review

10/10 Exceptional

Clean room, staff, family friendly
Verified review

10/10 Exceptional

The room was extremely comfortable. The bed felt great. The room was very clean. The air conditioning was perfect. Lovely room. The staff was very helpful and provided great customer service.
Verified review

10/10 Exceptional

Really comfortable bed and pillows makes it a home away from home.
Verified review

10/10 Exceptional

The staff were friendly, the hotel and the room was clean, and parking was so close and easily accessible. Definitely recommend. Will be back again.
Verified review

10/10 Exceptional

Rooms clean and large. Bed and pillows good. Need a free breakfast for guests only wanting something small. Great location. Other places such as Hampton Inn and Durey have free breakfast and Druey has a free afternoon lunch. Staff and all other workers were great answering questions and giving directions.
Verified review

10/10 Exceptional

Staff at front desk was amazing.
Verified review

10/10 Exceptional

Room was clean, staff were very friendly!
Verified review

10/10 Exceptional

The hotel is located in a convenient spot close to restaurants. We enjoyed our room.
Verified review

10/10 Exceptional

The hotel es very nice & very well located near the San Marco arear.
Verified review

8/10 Very good

The property was very quiet nice stay very friendly staff would recommend
Verified review

10/10 Exceptional

Clean with friendly helpful staff.
Verified review

8/10 Very good

The staff was nice the room was clean and it is in a very convenient spot for us and why we were in town.
Verified review

10/10 Exceptional

Check was easy and the entire place was clean and staff were very friendly and helpful
Verified review

10/10 Exceptional

The staff were personable and friendly. The room was clean and nicely appointed. Enjoyed my stay. Wish it could have been longer.
Verified review

10/10 Exceptional

Booked 2 rooms for an extended weekend. Rooms were clean, staff was amazing! Parking was a bit of a surprise @25.00 a day, but car was safe in the parking garage. Hilton is always my first choice when traveling they, haven't let me down let.
Verified review

10/10 Exceptional

Check in young lady was very welcoming and courteous. Room was very clean, quiet and comfortable.
Verified review

10/10 Exceptional

Clean, nice view
Verified review

10/10 Exceptional

Staff was nice, room was clean with a nice view of the pool and location was perfect. We were able to walk to nearby bars and a great pizza spot! The jacuzzi was a plus!
Verified review

4/10 Fair

The food was the worse I can remember having in a very long time. I had food poisoning afterwards. NEVER, will I eat in this restaurant again. Otherwise, accommodations were good and location excellent.
Verified review

10/10 Exceptional

The room was very clean and the front desk was informative and helpful
Verified review

8/10 Very good

This hotel was centrally located near great all the event locations and the property is well maintained.