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Boutique Hotel & Suites Hacienda Lord Twigg

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Located near Malecon, Hacienda Lord Twigg offers a tranquil retreat with a breakfast buffet and designer stores on site. Unwind at the poolside bar or explore the art gallery, then connect to in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning

Feel at home (6)

  • Cookware, dishware and utensils
  • Separate dining area
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor | Living area

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 279 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite

Comfort Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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9.4 out of 10, Exceptional, 995 reviews
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About the area

Map
424 Av. Francisco Villa Lázaro Cárdenas, Puerto Vallarta, Jal., 48330

What's nearby

  • Uno - 9 min walk - 0.8 km
  • Playa Las Glorias - 10 min walk - 0.9 km
  • Hotel Zone Beach - 14 min walk - 1.2 km
  • Camarones Beach - 16 min walk - 1.3 km
  • Malecon - 5 min drive - 2.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tuk Tuk’s - ‬3 min walk
  • ‪Los Muertos Brewing - ‬3 min walk
  • ‪The Tipsy Squirrel - ‬5 min walk
  • ‪Los Caracoles Restaurant Bar - ‬7 min walk
  • ‪lobby bar punta de arena - ‬5 min walk

About this property

Boutique Hotel & Suites Hacienda Lord Twigg

  • At Boutique Hotel & Suites Hacienda Lord Twigg, you'll be a short five-minute drive from Malecon and Cruise Ship Terminal. You can visit the spa to indulge in deep-tissue massages, facials or reflexology, and Apapacho serves breakfast and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 20
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free off-site parking within 5 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Well-lit path to entrance
  • 3 steps to reach property
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 32-cm Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Microwave
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Paper towels

More

  • Housekeeping on request
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Apapacho – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 2000 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 100 to 300 per person
  • Airport shuttle service is offered for an extra charge of MXN 400 per vehicle (one-way. Maximum occupancy 6)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 15 August:
  • Dining venue

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express

Mobile payment options include: PayPal and Cash App.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hacienda Lord Twigg

Av. Francisco Villa 424

& Suites Hacienda Lord Twigg

Boutique Hotel & Suites Hacienda Lord Twigg Hotel

Boutique Hotel & Suites Hacienda Lord Twigg Puerto Vallarta

Frequently asked questions

Does Boutique Hotel & Suites Hacienda Lord Twigg offer free cancellation for a full refund?

Yes, Boutique Hotel & Suites Hacienda Lord Twigg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Boutique Hotel & Suites Hacienda Lord Twigg?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Boutique Hotel & Suites Hacienda Lord Twigg?

Sorry, pets aren't allowed.

Is parking offered on site at Boutique Hotel & Suites Hacienda Lord Twigg?

Yes, there's free self parking.

Is an airport shuttle service offered by Boutique Hotel & Suites Hacienda Lord Twigg?

Yes, an airport shuttle is available. The charge is MXN 400 per vehicle one-way.

What are the check-in and check-out times at Boutique Hotel & Suites Hacienda Lord Twigg?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM.

Is there an on-site casino at Boutique Hotel & Suites Hacienda Lord Twigg?

No, this hotel doesn't have a casino, but Casino Life The Marine Core Vallarta (3-min drive) and Vallarta Casino (4-min drive) are both nearby.

What is there to do at Boutique Hotel & Suites Hacienda Lord Twigg and nearby?

Boutique Hotel & Suites Hacienda Lord Twigg has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Boutique Hotel & Suites Hacienda Lord Twigg?

Yes, there's an on-site restaurant, Apapacho.

What's the area around Boutique Hotel & Suites Hacienda Lord Twigg like?

Boutique Hotel & Suites Hacienda Lord Twigg is in Lázaro Cárdenas, a short 8-minute walk from Bay of Banderas and 12 minutes' walk from Hotel Zone Beach.

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Reviews

Boutique Hotel & Suites Hacienda Lord Twigg Reviews

9.4

Exceptional

9.4

Cleanliness

8.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a great place to cool off and sit by a waterfall while relaxing. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The absolutely cutest hotel in Puerto Vallarta! The rooms were beautiful and the pool refreshing. It’s has great location with easy access to various parts of the city. The best part was the attentive and kind service from all the staff! Highly recommend!
Araceli, 1-night trip
Verified

10/10 Exceptional

Room was spotless. Staff were extremely friendly and helpful.
Greg, 7-night trip
Verified

10/10 Exceptional

Very clean, attention to detail. Staff were all amazing.
Sonia, 2-night trip
Verified

10/10 Exceptional

The staff were amazing, Alejandro went above and beyond. The Deluxe Suite was brand new, spotless and very spacious. The hotel was very comfortable and clean. Centrally located.
Laura, 8-night trip
Verified

10/10 Exceptional

Everything was excellent. We showed up a day early and they allowed us to leave our belongings with them until our check-in the next day. The only negative would be that some days either one, or both rooms; our showers would have either no hot water, no water pressure; or both.
Henry, 3-night trip
Verified

10/10 Exceptional

El hotel magnifico!

Loved it and i will be returning with my wife next time! It was a spacious and clean villa, quiet at night, in a great central location, the beds were comfortable and the ladies were so helpful!
Adam, 4-night trip
Verified

10/10 Exceptional

Excellent, safe location. Beautiful & clean. Nice pool area, restaurants are close.
Matthew, 1-night trip
Verified

10/10 Exceptional

Ana was an excellent hostess. She made my family welcome and comfortable for the duration of our stay. Loved the authentic decor and beautiful facilities. Very personal experience.
Samantha, 2-night trip
Verified

10/10 Exceptional

From the moment we stepped on the property, we felt the Mexican vibe and charm. Our two bedroom Villa was spacious and beautifully decorated with a Mexican feel. Staff were simply amazing! We will absolutely be returning to this beautiful gem in the heart of PV.
Sandra, 7-night trip
Verified

10/10 Exceptional

Wonderful from the moment we arrived, friendly ladies greeted us, made the checking in an easy process, fantastic clean from the first step on the property all the way to our villa, amazing accommodations from the secure front gate to the comfortable beds and clean bathrooms. I just wish could stay longer but know for sure we will be back absolutely!!
Patrick, 1-night trip
Verified

10/10 Exceptional

We stayed in the Honeymoon suite. The kitchen was nicely supplied. There was dish soap, dish cloths, a toaster and a blender which are things we don’t get in most hotels. The room was nicely large for two people, we really enjoyed the space. The patio outside was a nice place to do my morning yoga practice. The pool was a great place to cool off and sit by a waterfall while relaxing after a day of touring.
Brett, 17-night trip
Verified

10/10 Exceptional

great stay.

Had a very restful 2 week stay. Stayed in the penthouse and it was huge. Had everything we needed. There was some street noise at night. It was about 20 minute walk to the Malecon and 10 minutes to the beach. Mona, Cali and Caralee were all wonderful staff that made our stay!
Bradley, 14-night trip
Verified

10/10 Exceptional

This hacienda is a wonderful choice for anyone looking to experience the charm of Puerto Vallarta while enjoying comfortable accommodations and excellent hospitality. The staff were exceptionally kind and friendly, with special mentions to Dani and Kali. We stayed in a spacious studio for five nights which was clean and well maintained with good AC. While there was some noice from traffic outside, the location overall was convenient.
Kris, 5-night trip
Verified

10/10 Exceptional

This was an incredible experience with such nice staff that took good care of us. The restaurant & pool area was so wonderful to just hang out & relax, the food is excellent. We stayed in one of the Villas, which are very clean & roomy- the beds comfortable and spacious with plenty of closet space. I only have 1 complaint- the spiral stairscase in the villa is difficult to maneuver, not an easy climb especially for someone older. Otherwise, an excellent place to stay.
Joyce, 5-night trip
Verified

10/10 Exceptional

Real Mexico 🇲🇽

Callie was wonderful and it was clear that she wanted to be sure we felt welcome, safe, and comfortable. The two bedroom townhouse was absolutely ADORABLE. It was light, bright and had authentic mexican tile, plus two beautiful coopulas, with all the comforts of home. The breakfast and coffee in the morning was delicious. We couldn't be happier. If your looking for an authentic Mexican home away from home this is it.
Dusti, 3-night trip
Verified

10/10 Exceptional

I really enjoyed my stay at Hacienda Lord Twigg. The staff was amazing, the food and drinks delicious and the suite we booked was beautiful. I only wish we could have stayed longer. I will warn people that the suite we had was equipped with a spiral staircase. So for those with mobility issues, or even super heavy large suitcases you might be in trouble. I also really loved the fact that the suite had a fenced in parking spot for us to use. It was not very big, but was nice to have as street parking in the area could be challenging. The neighborhood is a bit far from a lot of the main touristy spots, but for us that was a positive. There are still great restaurants within walking distance, public transportation nearby, and even a Soriana a couple of blocks away. I would definitely return - for longer next time.
Kristin, 1-night trip
Verified

8/10 Very good

Lovely stay
Tyler, 8-night trip
Verified

10/10 Exceptional

I loved staying here in Villa 2!
Angela, 3-night trip
Verified

10/10 Exceptional

We loved this spot. It is under renovations and look forward to seeing the final look!
Faith, 2-night trip
Verified

10/10 Exceptional

The best thing was the staff. They were all awesome, accomodating and provided exactly what we needed. The homemade chilaquiles are amazing too. Great way to start a day. Highly recommend.
Scott, 2-night trip
Verified

8/10 Very good

Wish the check out was a bit later.
PATY, 1-night trip
Verified

8/10 Very good

This property is under renovation but is well maintained and very nice. The down side is the area, it’s right by auto repair shops that pump music all day (fortunately I liked their taste) and work into the night. It’s a 30 min walk to the Malecón, 5 min to Soriana’s, and there are great little restraints and coffee shops near by. We would return.
Dawn, 2-night trip
Verified

2/10 Poor

When we arrived we were told that the pool was being fixed. It was late and we were assured that it would be a couple of days max. Next morning we saw that the outside area was a complete construction zone and not usable at all. This was a huge disappointment and something that was not conveyed to us prior to our departure from Canada. We ended up having to leave . We felt lied to. If someone wants to book this property find out if the construction has been completed. Also be aware that it is in an area with light industry. There is a body shop across the street and it is noisy for 12 hours during the day.
Kaylene, 16-night trip
Verified

8/10 Very good

El personal fué muy amable, durante mi estancia estuvieron en remodelación y obra. La habitación muy bien , sólo no leí el libro de indicaciones y si no solicitas la limpieza no se realiza. Considero que el lugar es muy agradable si viajas en familia , lo recomendaría las habitaciones muy bien equipadas con lo necesario. No me gustó que no tienen el sistema de facturación en automático, tendré que esperar hasta el día de mañana, mi viaje fué por trabajo y es muy importante presentar comprobantes de gastos facturados.
ROSA MARIA SANCHEZ, 3-night trip
Verified

10/10 Exceptional

Es una propiedad excelente, tiene desde mi punto de vista el mejor precio, además el personal muy amable.