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All properties in Santiago, Santiago Metropolitan Region, Chile
1 room, 2 adults

W Santiago

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry service
  • Free WiFi
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000, Chile

5-star ski-in/ski-out hotel with outdoor pool, near Costanera Center
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Dry cleaning/laundry service
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Chile may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Excellent amenities and super helpful staff. The location is also good at the moment as…Jan. 7, 2020
  • I loved everything about this property - lots of great local touches, like the artwork…Oct. 3, 2019

W Santiago

from A$207
  • Room, 1 King Bed, Non Smoking, City View (Wonderful Room)
  • Room, 2 Double Beds, Non Smoking, City View (Wonderful Room)
  • Cool Corner Room, Room, 1 King Bed, City View, Corner
  • Spectacular Room, Room, 1 King Bed, Balcony, City View
  • Spectacular Room, Room, 2 Double Beds, Balcony, City View
  • Fantastic Room, Suite, 1 King Bed, Non Smoking, City View
  • Marvelous Room, Suite, 1 King Bed, Balcony, City View
  • Wow Suite, Suite, 1 King Bed, Non Smoking, City View
  • Wow Suite, Suite, 1 King Bed, Balcony, City View

What’s around W Santiago

Landmarks

  • Costanera Center - 11 min walk
  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 9 min walk
  • Uruguay Park - 11 min walk
  • Gran Torre Santiago - 13 min walk
  • Bicentennial Park - 15 min walk
  • Sculpture Park - 22 min walk
  • Santiago Cable Car: Oasis Station - 29 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 31 min drive
  • Santiago Central Station - 29 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 8 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Chile may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (CLP 20000 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Karai - Onsite restaurant.

NoSo - This restaurant specializes in French cuisine. Open daily.

Terraza - This restaurant specializes in local cuisine. Open daily.

Red2One - Onsite rooftop bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

W Santiago’s small print

Also known as

  • Hotel W Santiago
  • W Santiago Hotel Santiago
  • w Santiago Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago
  • Hotel W Santiago
  • W Santiago Hotel
  • W Santiago Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: CLP 72000 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CLP 20000 per day

Rollaway beds are available for an additional charge

Breakfast costs between CLP 18000 and CLP 18000 per person (approximately)

Pets are allowed for an extra charge of CLP 18000 per accommodation, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for W Santiago

  • Does W Santiago offer free cancellation for a full refund?
    Yes, W Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is W Santiago currently open?
    This property is closed from March 25 2020 to December 1 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at W Santiago?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at W Santiago?
    Yes. Self parking costs CLP 20000 per day.
  • Is there a pool at W Santiago?
    Yes, there's an outdoor pool.
  • Are pets allowed at W Santiago?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at W Santiago?
    You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near W Santiago?
    Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Eric Kayser (4-min walk), Happening (4-min walk), and Don Carlos (4-min walk).
  • Is airport shuttle service offered by W Santiago?
    Yes, an airport shuttle is available. The charge is CLP 42000 per vehicle one way.
  • What is there to do at W Santiago and nearby?
    Have fun with activities like cycling, hiking, and skydiving, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. W Santiago also has a fitness center.

Recent reviews

Fabulous 8.8 From 138 reviews

Exceptional 10.0
What a beautiful hotel is W Santiago ...wonderful staff and the location is fantastic, walking distance to the shopping mall and great restaurants. highly recommend W Satiago
au2 night trip
Fair 4.0
There are better hotels in better locations in Santiago. I would not stay here again.
au4 night trip
Exceptional 10.0
Great Hotel in a great location
This is among the best hotels i've stayed at anywhere in the world. We booked the "Fantastic Suite" which was perfect for us as a couple travelling with our 12 YO son as the room divides nicely to give good privacy. The room was large enough to store our luggage including a large bag containing skis, and still feel very comfortable. Bottled water was provided daily. The staff at the hotel were sensational, Tomas and all the concierge staff organised tours and transport as well as restaurant bookings and nothing was too much trouble. The bar and restaurants are awesome, and the hotel is located close to many of the great restaurants of Santiago which we really enjoyed visiting. I would definitely stay here again on any subsequent trip to Santiago.
Christine, au4 night trip
Exceptional 10.0
Excellent staff
The most remarkable thing about the stay here was the customer service. The staff was without doubt the most polite and accommodating hotel staff I have ever dealt with. They helped me make special arrangements for a marriage proposal and arranged a private driver from the airport. Every question I asked was answered with a smile with no hint of the irritation that enters the voice of so many people involved in customer service. I thank the staff for making this a wonderful stay
timothy, us1 night trip
Very good 8.0
Is in a really centric area a lot to eat, shop . Clean and safe area Family oriented area a Park across the street and a lot security everywhere
us1 night trip
Exceptional 10.0
Bellman and front desk were extremely helpful and accommodating. The facility is fashionably styled with nice amenities.
us1 night trip with friends
Very good 8.0
Nice atmosphere and breakfast Room is spacious and clean
gb1 night romance trip
Exceptional 10.0
Amazing location ! Great hotel
us1 night trip
Exceptional 10.0
People are very attentive and gracious! Excellent location, good food, room service very good.
Chio, us1 night business trip
Good 6.0
The room was ok, but not in the best shape (chips on counter), shower door did not close completely and bathroom was very dark.
AR, us1 night family trip

W Santiago