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All properties in Madurai, Tamil Nadu, India
1 room, 2 adults

Heritage Madurai

4.5-star4.5 stars
Great for families

Good to know

  • Children's pool
  • Arcade/game room
  • Dry cleaning/laundry service
  • Free self parking
11-Melakkal Main Road, Madurai, Tamil Nadu, 625016, India

Luxury Madurai hotel with full-service spa, connected to the convention center
  • Free English breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Arcade/game room
    • Dry cleaning/laundry service
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Comfortable one night stay. Floor boards in the room was very noisy. Really enjoyed the…Jun. 20, 2019
  • We initially stayed at the Heritage on the basis that it was designed by the Sri lankan…May 20, 2019

Heritage Madurai

from A$98
  • Luxury Plunge Pool Villa
  • Deluxe Club Room
  • Club Standard Room

What’s around Heritage Madurai

Landmarks

  • Heart of Madurai
  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple - 43 min walk
  • Meenakshi Amman Temple - 2.9 mi / 4.7 km
  • Thirumalai Nayak Palace - 3.6 mi / 5.8 km
  • Gandhi Museum - Madurai - 4.5 mi / 7.3 km
  • Vandiyur Mariamman Teppakulam - 4.8 mi / 7.8 km

Getting around

  • Madurai (IXM) - 50 min drive
  • Madurai Junction Station - 12 min drive
  • Vadipatti Station - 20 min drive
  • Madurai East Station - 20 min drive
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station pick-up*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Pool sunloungers
  • Arcade/game room
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2008
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Heritage Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Guests under 11 years old are not allowed in the spa.

Dining

The Banyan Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

The Coffee Shop - Overlooking the garden, this coffee shop serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.

Swig and Tee Bar - Overlooking the garden, this bar serves light fare only. Open daily.

Heritage Madurai’s small print

Also known as

  • Heritage Madurai Hotel
  • Heritage Madurai Madurai
  • Heritage Madurai Hotel Madurai
  • Heritage Madurai
  • Heritance Hotel Madurai
  • Heritage Madurai Hotel Madurai
  • Heritance Hotel Madurai
  • Heritage Madurai Hotel
  • Heritance Hotel Madurai
  • Heritage Madurai Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests under 11 years old are not allowed in the spa.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (up to 11 years old)

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

Rollaway beds are available for INR 1750.0 per night

Airport shuttle service is offered for an extra charge of INR 950 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heritage Madurai

  • Does Heritage Madurai offer free cancellation for a full refund?
    Yes, Heritage Madurai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Heritage Madurai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Heritage Madurai?
    Yes, there's free self and valet parking.
  • Is there a pool at Heritage Madurai?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Heritage Madurai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Heritage Madurai?
    You can check in from 2 PM - 6 PM. Check-out time is 10:30 AM.
  • Are there restaurants at or near Heritage Madurai?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Bells Jumbo Restaurant (4-min walk), Sree Sabarees (2.4 mi), and Adyar Anand Bhavan (2.4 mi).
  • What is there to do at Heritage Madurai and nearby?
    Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heritage Madurai also has a fitness center and spa services, as well as an arcade and a garden.

Recent reviews

Fabulous 8.8 From 54 reviews

Exceptional 10.0
It was an amazing experience, enjoyed every moment of our stay.
au1 night trip
Exceptional 10.0
Luxury villa was excellent - fantastic design! Room was clean and well serviced.
Wicky, au1 night trip
Exceptional 10.0
Home away from home
Staff so polite Internet so fast Rooms so clean and big Service with a smile Great value for money Lovely place to stay.
sandeep, au1 night trip
Poor 2.0
Beautiful setting, management let's it down.
Lovely hotel, the grounds are peaceful and the over all ambiance nice enough although it lacks a bit of soul. Rooms are basic but comfortable and clean, just a bit sparse in the furnishing and decor. Most of the staff were absolutely delightful, however the management really let the whole experience down. They were rude, unhelpful and treat their customers with a total lack of respect. They have been very poorly trained. We were badgered by one of the women at reception to fill out their review while we were in the middle of a meeting, not just once but several times. The restaurant manager was unpleasantly pushy, it was just uncomfortable. We actually ordered room service on one of the nights to avoid him. We were so looking forward to our time in Madurai at the end of a hectic business trip and left feeling completely disappointed, actually angry about the whole experience. Not the India I used to know and love.
Caroline, au3 night trip
Very good 8.0
Heritage stay
The food quality needs improvement. Not upto the mark. Stay , Room and overall ambience of the location etc are superb. Quite greenery .
Parthasarathy, in1 night family trip
Exceptional 10.0
Out of india
It was very nice , I felt like I was out of india
Ziyath, ie2 night trip with friends
Very good 8.0
Staff helpful. Liked their daily entertainment activities. Bed was a little too hard for me. Ambience good
sg1 night trip
Very good 8.0
I have a issue here , I had booked option of pay at the Hotel . The hotel has taken the payment of my card 48 hours before arrival which is not at all acceptable . I wanted to pay by cash with my associates in equal half and not reflect in my card . Pls explain and do what you can to resolve my agony
Aditya, in1 night business trip
Very good 8.0
It was very peaceful and beautiful resort hotel surrounded by nature. We had a relaxing and much needed respite. Thank you
sg1 night trip
Exceptional 10.0
The hotel is great. Pacilities and service great but location is not good and you need to take a cab each time you go out. The area where the hotel is very poor and there is nothing near by.
Smadar, il1 night family trip

Heritage Madurai