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Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia

4.5-star4.5 stars
KH Tower, Jalan PunchakOff Jalan P. Ramlee, Kuala Lumpur50250Malaysia, (02) 8228 1927

Luxury hotel with 2 restaurants, near Kuala Lumpur Tower
  • Free WiFi
Good7.4
Comfort
Rather comfortable
Value for money
Best value for money
Service
Service could be improved
Food
Food could be better
456See all 456 Hotels.com reviews
From 2,137 reviewsTripAdvisor Traveller Rating

Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia

from A$69
  • Superior Suite
  • Suite, 1 Bedroom
  • Premier Deluxe
  • Premier Executive
  • Premier Suite, 1 King Bed
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 12:30 PM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Meeting rooms 7
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Built in 1988
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

LUNA CHILL OUT BAR - This poolside theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

SOI 23 - This restaurant serves breakfast, lunch, and dinner.

OLIVE LOUNGE - Onsite bar. Happy hour is offered.

GEO CAFE - This café serves breakfast and lunch.

Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia’s small print

Also known as

  • Pacific Regency Hotel Suites Kuala Lumpur
  • Regency Hotel Kuala Lumpur
  • Pacific Regency Hotel Kuala Lumpur
  • Regency Kuala Lumpur
  • Pacific Regency Hotel Suites
  • Pacific Regency Suites Kuala Lumpur
  • Pacific Regency Suites
  • Regency Hotel Kuala Lumpur
  • Regency Kuala Lumpur
  • Pacific Regency Hotel Kuala Lumpur
  • Pacific Regency Suites Kuala Lumpur
  • Regency Pacific Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per stay

Optional extras

Self parking costs MYR 10 per day

Kitchen/kitchenette use costs MYR 150 per day

Rollaway beds are available for MYR 104.94 per day

Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 15 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia

Landmarks

  • In Golden Triangle
  • Petronas Twin Towers - 16 min walk
  • Petaling Street - 23 min walk
  • Merdeka Square - 26 min walk
  • Kuala Lumpur Tower - 8 min walk
  • Suria KLCC Shopping Centre - 21 min walk
  • Pavilion Kuala Lumpur - 21 min walk
  • Jamek Mosque - 22 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 50 min drive
  • Kuala Lumpur Masjid Jamek Station - 20 min walk
  • Kuala Lumpur Pasar Seni Station - 26 min walk
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Nanas Station - 12 min walk
  • Dang Wangi Station - 16 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.4 From 456 reviews

Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia
Fair4.0
Not very pleasant
Extremely disappointed. I will never stay here again. The hotel is sparse with its RF cards and only give out one card. It is inconvenient considering you need a card to operate the power in the room & also one is needed to operate the elevator. Becomes an issue when one stays-in and the other goes out. It also is an issue when friends are on different levels at the hotel. Different staff come out with lame excuses only to be contradicted by another. At check-in there is a tourism tax of RM10 charged per room per night and had to be paid up front. Part of our group checked-out early in the day and the other at noon. The latter group was advised that no tourism tax was paid & double charged. On numerous occasions the refund has been sought but front desk deflects the blame to management; management to finance; finance to senior management even though they accept their error. The only person who I saw fit to be there was Alienus, who I thought should be the one running that hotel. But alas it wasn't the case. I over ruled my wife's concerns reading about the reviews of this hotel but can definitely comprehend the frustrations met by other guests. The rooms were nice(the new wing) however they don’t know how to compliment it with good service. Further beware if you get room service pay the bill with cash else when you have it added to your room bill they will double tax the invoice with service charge and taxes at check-out.
Asadh, au4 night trip
Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia
Exceptional10.0
Handy location in quiet area.
We found the staff very helpful and were happy to look after our luggage after we checked out allowing us to continue using the swimming pool and changerooms. The superior suite was enormous and could have fitted another king bed. The bathroom was clean but could have done with some maintenance as there was a massive hole in the plaster over the shower. Whilst it didn't affect us it looked unsightly. The room's safe was large allowing us to store two laptops, an ipad, and a money wallet. The bed was no different to any other you will find in Asia regardless of the stars eating , and that is hard. If you're looking for a soft bed this isn't the place. One thing to note if you want to save a little money and that is to book your cab to the airport with a taxi driver in the street. They will come at the allocated time and get you to the airport cheaper. 100MYR as compared to 170MYR.
Maria, au2 night romance trip
Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia
Exceptional10.0
We spent 2 nights there. Very satisfied overall. Great value for money. I would definitely recommend it to my friends.
Md, au2 night family trip
Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia
Poor2.0
new building is good but the old buildings not.
We found used condom in room ,after we complained to reception they change a new room for us.
A Traveller, au2 night family trip
Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia
Poor2.0
dont stay here
rudest hotel staff I have ever come across dont stay here not worth the hassle
kayjay, au4 night trip

See all reviews

Pacific Regency Hotel Suites, Kuala Lumpur, Malaysia

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