Emerald Hotel

Property class: 4.5
Luxury hotel in Gisborne, connected to the convention centre

Choose dates to view prices

Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travellers say great things about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business centre
  • Meeting rooms
  • Terrace
  • Front desk safe
  • Conference space
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Terrace
  • Daily housekeeping
The current price is AU$138
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Suite, 1 King Bed

A hotel room with a bed, two bedside tables, a nightstand, and a window with curtains.

Standard Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, and a window with curtains.

Standard Suite, 1 King Bed

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Pool View

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Executive Suite, Pool View

7.6 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, River View

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Executive Suite, River View

8.4 out of 10
Very good
(17 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

A neatly arranged bedroom with a large bed, two bedside tables, and a dresser.

Junior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

A balcony with a view of a river and bridge, a dining table with chairs, and a black leather chair.

Executive Apartment

  • Sleeps 5
  • 2 Single Beds

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About the area

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Te Tauihu Turanga Whakamana - 1 min walk - 0.1 km
  • Gisborne Harbour - 6 min walk - 0.6 km
  • Gisborne Wine Centre - 8 min walk - 0.7 km
  • Tairawhiti Museum - 8 min walk - 0.7 km
  • Kaiti Hill - 16 min walk - 1.4 km

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Cafe Anatolia - ‬6 min walk
  • ‪Pizza Hut - ‬10 min walk
  • ‪Burger King - ‬10 min walk
  • ‪China Palace Restaurant & Takeaway - ‬3 min walk
  • ‪Adrian’s Espresso - ‬3 min walk

About this property

Emerald Hotel

  • Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 49 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 3 per cent for credit card payments
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3 per cent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to March

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?

Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Emerald Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Emerald Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Emerald Hotel?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Emerald Hotel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Emerald Hotel and nearby?

Have fun with activities such as cycling, kayaking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Emerald Hotel also has a seasonal outdoor pool.

What's the area around Emerald Hotel like?

Emerald Hotel is in Gisborne Central, a short 7-minute drive from Gisborne (GIS) and 8 minutes' walk from Tairawhiti Museum.

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Reviews

Emerald Hotel Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
View
Parking
River
Lobby
Location
Family friendly
Towns
Swimming

Reviews

Verified review

8/10 Very good

The room is really big with a separate space for TV Room. It is not a new building but it has a very good parking lot covered and the room was clean and organized.
Verified review

10/10 Exceptional

Good location
Verified review

10/10 Exceptional

Nice room, lovely location
Verified review

10/10 Exceptional

We loved the view of the pool from our room & we had two huge beds to choose from
Verified review

10/10 Exceptional

Great room...huge !! super clean and convenient. Staff could not be more helpful. Ill def be back !!
Verified review

10/10 Exceptional

My room was clean and spacious. The air conditioner kept the room warm and comfortable. The views and privacy were great and the receptionist was helpful and polite. I would recommend the Emerald Hotel as a great place to stay while visiting the Gisborne area.
Verified review

8/10 Very good

Hotel was quiet, clean and rooms were large.
Verified review

8/10 Very good

Central location, reasonably priced, very clean and spacious rooms.
Verified review

6/10 Good

Very spacious hotel with large rooms but the decor was well behind the times and the overall maintenance of the complex was well overdue. The outside window windows were dirty and the interior air-conditioning unit was filthy other than this the staff were great the location was good.
Verified review

10/10 Exceptional

Friendly staff, spacious clean room, central.
Verified review

10/10 Exceptional

Nice spot, handy to everything
Verified review

10/10 Exceptional

Good value. Please check-in staff
Verified review

10/10 Exceptional

Always enjoy staying at the emerald nice cosy blackout rooms and nice pool.
Verified review

10/10 Exceptional

Loved our apartment, having air con in both bedrooms was a life saver. Stay were very helpful and friendly. The pool was excellent.
Verified review

6/10 Good

the Emerald is convenient re-location and access to shops cafes very good The staff are helpful we appreciated the house keeping staff But don’t expect a lot as it has the basics
Verified review

10/10 Exceptional

What is a nice place to stay very easy? Close to all Shops fantastic swimming pool if you’d like to swim clean and tidy. value for money
Verified review

10/10 Exceptional

Everything was great. Especially liked the toiletries. Spacious and a comfy bed.
Verified review

10/10 Exceptional

Quiet and the running water from the pool made it feel like we were far away
Verified review

2/10 Poor

The location is great
Verified review

8/10 Very good

Spacious room and a nice restaurant pub next door.
Verified review

10/10 Exceptional

Loved my stay alway a pleasure rooms are tidy staff are friendly and love the pool
Verified review

8/10 Very good

The rooms we were allocated were very spacious, well provisioned, clean and tidy. The only issues we had was having to fill the jug from the bathroom basin and all of the lifts were not working.
Verified review

6/10 Good

The room standards have dropped but is not reflected in the prices big prises younger two staff members really friendly
Verified review

10/10 Exceptional

High recommends for who want to stay overnight as the room is spacious n quiet.
Verified review

10/10 Exceptional

loved it - staff was amazing and accomodating for an early check in 10/10