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Abbey on Roma Hotel & Apartments

3.0 star property
3-star hotel with outdoor pool, near Roma Street Parkland

7.4/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Air conditioning
The price is AU$170
Price available on 29/12/2022
Map
160 Roma Street, Brisbane, QLD, 4000
Main amenities
  • Weekly housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Brisbane Central Business District
  • Roma Street Parkland - 6 min walk
  • XXXX Brewery - 17 min walk
  • Suncorp Stadium - 1 min drive
  • South Bank Parklands - 2 min drive
  • University of Queensland - 16 min drive
  • Brisbane Cruise Terminal - 16 min drive

Getting around

  • Brisbane Airport (BNE) - 24 min drive
  • Brisbane Roma Street Station - 4 min walk
  • Brisbane Central Station - 11 min walk
  • South Brisbane Station - 17 min walk

Restaurants

  • Ad Infinitum Cafe - 2 min walk
  • Alen's Espresso - 3 min walk
  • Chapter Two Espresso - 3 min walk
  • Chocolate Soldier - 4 min walk
  • Frankie and George - 5 min walk

About this property

Abbey on Roma Hotel & Apartments

Abbey on Roma Hotel & Apartments puts you 0.3 mi (0.5 km) from Roma Street Parkland and 0.9 mi (1.4 km) from XXXX Brewery. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A sauna and a terrace are offered, and in-room conveniences include fridges and microwaves. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - 4:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
  • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 9 AM-6 PM on Sundays and 9 AM-5 PM on Public Holidays.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (AUD 20 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–1:00 PM
  • Restaurant
  • Coffee shop

What to do

  • Beach nearby

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • An outdoor pool
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Weekly housekeeping
  • Eco-friendly cleaning products provided

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 20 for adults and AUD 20 for children (approximately)
  • Early check-in can be arranged for an extra charge of AUD 20.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 4.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 30.0 per night

Parking

  • Self-parking costs AUD 20 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Abbey Apartments Brisbane
Abbey Brisbane
Abbey Roma Hotel Apartments Brisbane
Abbey Roma Hotel Apartments
Abbey Roma Brisbane
Abbey Roma
Abbey On Roma & Apartments
Abbey on Roma Hotel Apartments
Abbey on Roma Hotel & Apartments Hotel
Abbey on Roma Hotel & Apartments Brisbane
Abbey on Roma Hotel & Apartments Hotel Brisbane

Frequently asked questions

Does Abbey on Roma Hotel & Apartments offer free cancellation for a full refund?
Yes, Abbey on Roma Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Abbey on Roma Hotel & Apartments?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Abbey on Roma Hotel & Apartments on 29 Dec 2022 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Abbey on Roma Hotel & Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Abbey on Roma Hotel & Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Abbey on Roma Hotel & Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Abbey on Roma Hotel & Apartments?
Yes. Self-parking costs AUD 20 per night. Parking spaces may be limited.
What are the check-in and check-out times at Abbey on Roma Hotel & Apartments?
You can check in from 2:00 PM - anytime. There's a charge of AUD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Abbey on Roma Hotel & Apartments?
No, this hotel doesn't have a casino, but Treasury Casino (10-min walk) is nearby.
What is there to do at Abbey on Roma Hotel & Apartments and nearby?
Abbey on Roma Hotel & Apartments has an outdoor pool and a sauna.
Are there restaurants at or near Abbey on Roma Hotel & Apartments?
Yes, there's an on-site restaurant. Nearby restaurants include Chocolate Soldier (4-min walk), Frankie and George (5-min walk) and Govinda's Vegetarian Restaurant (5-min walk).
Does Abbey on Roma Hotel & Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Does Abbey on Roma Hotel & Apartments have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Abbey on Roma Hotel & Apartments like?
Abbey on Roma Hotel & Apartments is a short 4-minute walk from Brisbane Roma Street Station and 17 minutes' walk from XXXX Brewery. Travellers say that this hotel is in a good location.

Overall score and ratings

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.3/10

Eco-friendliness

2/10 Poor

Never again
From the minute we walked up to Reception, we knew we had booked the wrong hotel. The Receptionist was curt, and provided no welcoming information to us. Once inside the lift, it had a dreadful smell. Our room on the 13th floor was no better, having to go out & buy air freshener & keep the balcony door open, despite the road noise. TV had spasmodic reception & the 2nd TV in bedroom had no remote so couldn't even turn it on. Only one side of adjustable bed could be used as other side wasn't plugged in & couldn't locate any power points, with bedside lights also unplugged & nowhere to go. No Guest Info Book in room, so no idea where anything was, etc. Hand held shower head was so cheap, you had to hold onto it to actually have water run over you - very hard to shower one handed. Ironing board was useless as cover just draped over frame. Reception closed at 4.00pm, though I doubt they would have wanted to assist you. Will definitely never stay here again, and would not recommend it to anyone else either
Jan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brenton, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole’s demeanour and service is an absolute asset to this property.. some aspects of cleanliness can be easily forgotten about when receiving friendly , prompt service especially when they are clearly busy
LUKE, 1-night trip
Verified Expedia guest review

6/10 Good

The unit was very well equipped with washing machine & dryer and double glazed for the noise. The balcony was big but noisy.
dawn, 2-night romance trip
Verified Expedia guest review

6/10 Good

Receptionists we’re very friendly and helpful, great service. In fact they are the highlight of the stay. The apartment extremely dated and run down, requires make over or renovations. Most Curtains not opening, toilet laundry tiles coming away, carpet stained. Great access to public transport, river, shopping mall.
John, 1-night romance trip
Verified Wotif guest review

6/10 Good

Pros - low-cost and proximity to the Roma Street train station and CBD. The check-in staff were very friendly. Cons - the apartment I stayed in was in terrible condition (e.g. stains on carpets, sofas, blankets,, etc.). It looked like the house from the movie fight club. For that reason alone, I definitely wouldn't return to this hotel.
Andre, 1-night trip
Verified Wotif guest review

8/10 Very good

Excellent location, directly across the road from Roma street Station. Fully self contained and comfortable. I would stay there again.
Lauren, 1-night trip
Verified Wotif guest review

4/10 Fair

The room was very dirty and dusty. Towels and washers were threadbare, only 3 pillows, aircon didn't work properly and aircon fan sounded like an aircraft engine.
John, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Very close to Roma St Station, so that's a plus, but does mean very noisy (sirens, thousands of people walking past (loudly) to go to/from big games, construction noise, etc.). Very unattractive views (construction sites). Room itself very dire (one of the unrenovated rooms). Had booked again for a month later, but have now cancelled and booked elsewhere. Hotel website said they had a hot tub. Definitely no hot tub (double checked with staff). Issues with room itself: super old and run down, and not very clean. Carpet so stained that we refused to take our socks off the whole stay. Toilet ran noisily, so we had to turn off the water to it overnight, to sleep. One side of cupboard in bedroom was jammed shut (nowhere to put your bags), and iron is in there (luckily not a work trip, so nothing to iron!). Plug didn’t fit sink, so difficult to wash the dishes. Long black hairs all over bathroom floor (we don’t have black hair or long hair!). Makes me very nervous that if even basic cleaning (vacuuming) isn’t being completed between guests, that there would be no COVID measures in place. Paint peeling off walls, tiles missing, just everything damaged and old. No smart TV or even Foxtel (or equivalent). So much dust/grime on aircon vents that we weren’t game to turn the air-con/heating on. Have photos of it all, but just so bad. Spent months in caravan free-camping and low-key caravan parks, plain and simple is fine, but dirty and in ill-repair is not! Would not pay anything to stay
Jessica, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Birthday bash
Staying for 4 nights we wanted proximity to the Station which we had.We had been warned about the building noise but the road noise was unpleasant. The sliding doors did not slide easily, there was only one free plug in the kitchen for the 3 appliances and it was all a bit shabby. The bed was comfortable and the price was low so you get what you pay for and not much more
David, 3-night trip
Verified Hotels.com guest review