Palazzo Alexander Hotel

Property class: 4
City centre Lucca hotel with bar/lounge

Choose dates to view prices

Adjacent to a golf course, Palazzo Alexander Hotel is a great choice for a stay in Lucca. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff and comfortable guest rooms.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is AU$260
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a television, and a purple armchair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite Tosca with balcony

A room with a patterned sofa, a matching armchair, a small round table with a fruit bowl, and a suitcase on a stand.

Junior Suite Tosca with balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a television, and a chandelier.

Standard Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Triple Room

A hotel room with a bed, a chair, a desk, a television, and a chandelier.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free wired internet

View all photos for Family Room

A hotel room with a wooden floor, a bed with a yellow bedspread, a wardrobe, and a television on the wall.

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Double Room Single Use

A hotel room with a bed, a chair, a table, a TV, and a window with curtains.

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

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About the area

Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Lucca Courthouse - 1 min walk - 0.0 km
  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza San Michele - 3 min walk - 0.3 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 38 min drive
  • Peretola Airport (FLR) - 57 min drive
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Nozzano Station - 13 min drive
  • Lucca Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Trattoria Da Giulio - ‬3 min walk
  • ‪Caffe Casali - ‬5 min walk
  • ‪Da Felice - ‬4 min walk
  • ‪Caffè Manon Lescaut - ‬4 min walk

About this property

Palazzo Alexander Hotel

  • Adjacent to a golf course, Palazzo Alexander Hotel is a great choice for a stay in Lucca. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff and comfortable guest rooms.

At a glance

Hotel size

    • 12 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1100
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Adjacent to a golf course

Accessibility

  • Wheelchair-accessible
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Does Palazzo Alexander Hotel offer free cancellation for a full refund?

Yes, Palazzo Alexander Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palazzo Alexander Hotel?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Palazzo Alexander Hotel?

Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.

What are the check-in and check-out times at Palazzo Alexander Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Palazzo Alexander Hotel and nearby?

Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course.

What's the area around Palazzo Alexander Hotel like?

Palazzo Alexander Hotel is in Lucca Historical Center, a short 4-minute walk from Piazza San Michele and 5 minutes' walk from Walls of Lucca.

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Reviews

Palazzo Alexander Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities

Popular mentions

Service staff
Breakfast
Room
Location
Car
Bed
Cities
Parking
View
Bathroom

Reviews

Verified review

10/10 Exceptional

Great location friendly staff and good experience
Verified review

8/10 Very good

Nice, and very helpfull staff.
Verified review

10/10 Exceptional

Warm and welcoming staff, convenient location inside the city walls. A perfect stopover for the Lucca summer festival.
Verified review

10/10 Exceptional

Beautiful boutique hotel. Fabulous breakfast. Lovely helpful friendly staff. Perfectly placed for walking to everything you need nearby. Only complaint would be the noisy air conditioning unit in the room. Had to turn it off but lead to a sleepless night due to heat in room. Tried opening windows but didn't cool room down. Only stayed 2 nights so don't complain about it. Hotel was full
Verified review

10/10 Exceptional

Lovely room in a quiet location. Staff were very friendly
Verified review

10/10 Exceptional

Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Front of hotel
Rooms are named not numbered
Front of hotel
Breakfast menu
Verified review

8/10 Very good

Pros: Super cool concept with each room being an opera Very central location - close to everything in Lucca Clean room and nice shower Cons: AC exists but the room was still very hot in July You have to leave your key with the front desk every time you leave Only two pillows per room and pillows/blanket were itchy and uncomfortable
Verified review

10/10 Exceptional

We arrived as per usual bad travel rules and parked where we thought we were instructed to park-the staff was so helpful! The son of the owner literally jumped in our car and personally escorted my husband to the right parking area. While he was gone the owner reassured me, showed me in a map where everything was and another young man helped me with our bags to our room (and yippee they had an elevator). The room was awesome, the location ideal-a perfect way to end our trip to Italy!
Verified review

10/10 Exceptional

Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!
Verified review

10/10 Exceptional

Very nice, friendly and warm service.
Verified review

10/10 Exceptional

Wonderful location and staff!
Verified review

10/10 Exceptional

Very nice property and staff.
Verified review

10/10 Exceptional

The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
Verified review

10/10 Exceptional

Staff are super friendly and helpful!
Verified review

10/10 Exceptional

Excellent position for exploring walled city Lovely, helpful staff Old world atmosphere
Verified review

10/10 Exceptional

Best hotel in all of Lucca

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
Verified review

10/10 Exceptional

What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Verified review

10/10 Exceptional

Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
Verified review

8/10 Very good

Great location and fantastic staff. Would highly recommend.
Verified review

10/10 Exceptional

Wonderful stay

Wonderful staff, balcony with view, breakfast. Very satisfied and will return!
View from our room
View from the balcony
Breakfast
Beautiful detail in our bathroom
Verified review

6/10 Good

Very good location, very friendly staff, hotel needs refurbishment
Verified review

10/10 Exceptional

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Verified review

10/10 Exceptional

Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
Verified review

10/10 Exceptional

Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Verified review

10/10 Exceptional

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!