Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults

Palm Plaza Marrakech Hotel & Spa

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Avenue 7Ème Art, Agdal, Marrakech, 40000, Morocco

Luxury hotel with 3 restaurants, near Agdal Gardens
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Morocco may have travel restrictions in place due to COVID-19. Find out more

  • Very comfortable and great facilities.Jan. 13, 2020
  • The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could…Jan. 12, 2020

Palm Plaza Marrakech Hotel & Spa

from A$101
  • Standard Single Room
  • Standard Double Room
  • Junior Suite
  • Senior Suite

What’s around Palm Plaza Marrakech Hotel & Spa

Landmarks

  • In Agdal
  • Jemaa el-Fnaa - 43 min walk
  • Agdal Gardens - 9 min walk
  • Avenue Mohamed VI - 9 min walk
  • Oasiria Water Park - 42 min walk
  • Royal Palace - 42 min walk
  • Menara Mall - 45 min walk
  • Cinema Megarama - 11 min walk

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-4 AM
  • Check-out time is 12:30 PM
  • Express check-in/out

Restrictions related to your trip

  • Morocco may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Children's pool
  • Steam room
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2009
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Dar Marrakech - This restaurant specializes in Moroccan cuisine. Reservations are required.

Le Palm Thai - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Oasis - This poolside restaurant serves breakfast and lunch.

El Menzeh - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Steam room
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Palm Plaza Marrakech Hotel & Spa’s small print

Also known as

  • Hotel Palm Plaza Marrakech
  • Palm Plaza Marrakech Hotel & Spa Marrakech
  • Palm Plaza Marrakech Hotel & Spa Hotel Marrakech
  • Palm Plaza Marrakech
  • Palm Plaza Marrakech Hotel
  • Palm Plaza Marrakech Hotel And Spa
  • Palm Plaza Hotel Marrakech
  • Hotel Palm Plaza Spa
  • Hotel Palm Plaza Spa
  • Palm Plaza Marrakech & Spa
  • Palm Plaza Marrakech Hotel & Spa Hotel

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 28.60 per person, per night
  • Christmas Day (25 December) Gala Dinner per adult: MAD 600.00
  • Christmas Day (25 December) Gala Dinner per child: MAD 300.00 (from 2 to 4 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600.00 (from 2 to 4 years old)

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palm Plaza Marrakech Hotel & Spa

  • Does Palm Plaza Marrakech Hotel & Spa offer free cancellation for a full refund?
    Yes, Palm Plaza Marrakech Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palm Plaza Marrakech Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palm Plaza Marrakech Hotel & Spa?
    Yes, there's free self parking.
  • Is there a pool at Palm Plaza Marrakech Hotel & Spa?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Palm Plaza Marrakech Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Palm Plaza Marrakech Hotel & Spa?
    You can check in from 2 PM - 4 AM. Check-out time is 12:30 PM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Palm Plaza Marrakech Hotel & Spa?
    Yes, there are 3 onsite restaurants, featuring Moroccan cuisine, garden views, and poolside dining. Nearby restaurants include Dar Anika Kitchen (2.1 mi), Jad Mahal (2.2 mi), and Del Cafe (2.3 mi).
  • Is there an onsite casino at Palm Plaza Marrakech Hotel & Spa?
    No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (16-min drive) are both nearby.

Recent reviews

Good 7.4 From 58 reviews

Good 6.0
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
michamie, us5 night trip with friends
Exceptional 10.0
Lovely pool, very large and peaceful. Room was spacious and comfortable, staff were very welcoming. Location is ok, however not a lot to see or do within walking distance, however cabs always available and cheap to the old and new town. Great hotel if you are looking for a nice quiet space away from busy main centre. Breakfast good with lots of options. Had a very lovely break and will certainly be recommending this hotel to people in future.
gb4 night romance trip
Poor 2.0
the hotel must an 2 or 3 stars hotel , not clean nothing is working good , so poor
us2 night family trip
Good 6.0
Good, but not 5 star.
Comfortable stay, but not a 5 star hotel. More like a 3 star compared to western standards. Especially areas the food, room/ hotel amenities, and hotel services lack 5 star standards.
us5 night trip with friends
Exceptional 10.0
The pool was large and spacious Breakfast was nice
gb4 night trip with friends
Exceptional 10.0
This place was lovely, the pool area was immaculate. The only thing I didn't enjoy was the breakfast, I felt it wasn't worth the price tag due to the options. I think that might be a personal preference. The hotel had reasonable currency exchange rate unlike the airport, taxis were always available on demand at anytime. The neighborhood has a mall right next to it with supermarket, shops and restaurants. There's even a barber/salon in the mall. Just so you know the hotel doesn't allow outside food or drinks. However as long as it's in a bag and not exposed as you pass by them in the lobby you should be fine. The only minor incident we had in the area was a guy on a scooter trying to snatch a friend's phone while we were walking to the mall. I think the incident was very rare and isolated so please do not be too alarmed. However be cautious and aware of your surroundings, especially when someone is riding near you on a scooter.
Steph, us3 night trip with friends
Good 6.0
No AC working in the room. Bed was not clean on arrival
us1 night business trip
Good 6.0
Everything was great except for the one very rude woman at the front desk who didn't believe that I had a reservation and wanted to kick me out of the hotel.
----, us1 night business trip
Exceptional 10.0
Fantastic thanks ..friendly service ..friendly service
gb5 night trip
Fair 4.0
This is sure i will not come back again to this hotel .The Housekeeping is very bad .For two days they forgot to put the sahmpoo ,..... they forgot to change cover and even the quality of the cleaning is bad . Even the first day reception was bad as well . I have been in many hotels around the world and i can say that is one of the worst stays
Otmane, us4 night family trip

Palm Plaza Marrakech Hotel & Spa