All hotels in Dubai, United Arab Emirates
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Mercure Gold Hotel Al Mina Road Dubai, Dubai

4 stars
Al Mina RoadDubai66431United Arab Emirates, 1800-687-236 (Australia Toll Free)
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.9 / 5
Service
Fantastic service
Location
Great location
Value for money
Fairly good value for money
Bar and Beverages
Standard bar
441See all 441 Hotels.com reviews
From 901 reviewsTripAdvisor Traveller Rating

Mercure Gold Hotel Al Mina Road Dubai, Dubai

Hotel Info: 1800 846 835

from A$81
  • Executive Suite, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Superior Room, 2 Single Beds
  • Superior Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Also known as

  • Hotel Mercure Gold
  • Mercure Gold
  • Mercure Gold Al Mina Road Dubai
  • Mercure Gold Hotel
  • Mercure Gold Hotel Al Mina Road Dubai
  • Mercure Gold Hotel Mina
  • Mercure Gold Mina

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form. For further details, please contact the property using information in the booking confirmation.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

  • Tourism fee: AED 15 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150 per night

Buffet breakfast is offered for an extra charge of AED 85 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 732
  • Conference space size (meters) - 68
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms.

Dining

Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Temptations - This restaurant specializes in Indian cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Mercure Gold Hotel Al Mina Road Dubai, Dubai’s small print

Also known as

  • Hotel Mercure Gold
  • Mercure Gold
  • Mercure Gold Al Mina Road Dubai
  • Mercure Gold Hotel
  • Mercure Gold Hotel Al Mina Road Dubai
  • Mercure Gold Hotel Mina
  • Mercure Gold Mina

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form. For further details, please contact the property using information in the booking confirmation.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

  • Tourism fee: AED 15 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150 per night

Buffet breakfast is offered for an extra charge of AED 85 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 441 reviews

Mercure Gold Hotel Al Mina Road Dubai, Dubai
Excellent4.0 / 5
Overall, the hotel was good value for money. Very friendly and helpful staff.
5 night romance trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Good3.0 / 5
Comfortable room
Our room was great with a very comfortable large bed. This hotel was a bit further than we had anticipated. Hotel shuttle was not available at the times we needed. Taxis got expensive back and forth to shopping malls and main attractions.
2 night romance trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Good3.0 / 5
Good location, however poor excuses
The hotel was overbooked the day we were due to check in, around 9:30pm after a long flight. We were told a complete lie about a whole floor being flooded and plumbing issues so we had to moved to the sister hotel - this Ibis. Note - the BIG issue would be sorted by tomorrow and we could check in whenever we wanted?! We have no issue with the Ibis, however the hotel driver did not know where it was, Ibis did not know we were coming and after a further 40 minutes driving around, it's basic and not where we wanted to be. Aside from that, once we did check in at 8am the next morning. The hotel is in easy walking distance to the beach and metro.
3 night business trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Poor1.0 / 5
Never again
Bad experience, never go back again Was just stay a night because long traffic of backing home. Hotel is old, room not clean enough, many dust, toilet paper roll only left 1/5 when we arrived, missing slippers, broken curtain. The above were still fine, as we just want a place to sleep, but a loudly music came from the roof ( this hotel only has 4 levels) starting from 9pm. We didnt feel any problem as still early for sleep, but the music keep loudly until 2:30am!!!! We called reception at 11:30pm to check what's going on about the loudly music, we were told there was a private party on rooftop. We called again at 1am as the music getting louder and louder, we asked what time will it finish and they got no idea just said will asked them to lower down the volumn, music still getting louder and we called again at 2am. Finally the music stopped at 3am We sleep at 3am. Really bad operation and not considering hotel customers. Will never go back again.
1 night romance trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Excellent4.0 / 5
Good value, clean, quiet and well positioned.
We stayed three nights arriving late and booked in smoothly. Good room and bed, quiet hotel and particularly liked the "Welcome to your home in Dubai" greeting. Nothing was too much trouble. Multinational food for breakfast and free bus to and from the Dubai mall. Bought the discounted two days hop on bus ticket with free boat trip, free access to the Dubai Aquarium and this was great value. The hotel was 21 Dirhams taxi ride from the Dubai Mall. (about £6). In summary a good hotel in a quiet neighborhood and we felt perfectly safe during the stay.
3 night romance trip

See all reviews

Mercure Gold Hotel Al Mina Road Dubai, Dubai

Is the description of this hotel not correct? Tell us