In the heart of the city, UMA Hotel and Residences offers a dynamic stay. Enjoy local cuisine at the restaurant or grab a coffee from the cafe, then connect with free in-room WiFi or get work done at the 24-hour business center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Spa
Bar
Connecting rooms available
Laundry facilities
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Coffee shop/cafe
Spa services
24-hour business centre
Conference centre
3 meeting rooms
Meeting rooms
24-hour front desk
Air conditioning
Laundry service
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
Lift
Cable TV service
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
City view
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Deluxe Room, 1 King Bed with Sofa bed
Deluxe Room, 1 King Bed with Sofa bed
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Private bathroom
Bathrobes
Rainfall showerhead
City view
Sleeps 5
1 King Bed and 1 Single Sofa Bed
View all photos for Junior Suite
Junior Suite
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
City view
Sleeps 4
1 King Bed and 1 Single Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
City view
Sleeps 5
2 Double Beds and 1 Single Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Sleeps 2
2 Double Beds and 1 Single Sofa Bed
View all photos for Junior Suite
Junior Suite
Sleeps 2
1 King Bed
View all photos for Deluxe King Room With Sofa Bed
Basilica of Our Lady of Penafrancia - 9 min walk - 0.8 km
Basilica of the Nuestra Senora de Penafrancia - 9 min walk - 0.8 km
Naga Metropolitan Cathedral - 18 min walk - 1.6 km
Bicol Medical Center - 20 min walk - 1.7 km
SM City Naga - 3 min drive - 2.0 km
Getting around
Naga (WNP) - 26 min drive
Burabod Flag Station Station - 37 min drive
Mambulo Viejo Station - 50 min drive
Restaurants
Jollibee - 1 min walk
Starbucks - 2 min walk
DCA Signatures - 3 min walk
Soledad - 3 min walk
Avenue Square - 2 min walk
About this property
UMA Hotel and Residences
Enjoy your visit to Naga with a stay at UMA Hotel and Residences. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Fellow travellers say great things about the helpful staff.
Languages
English, Filipino
At a glance
DONE
Hotel size
191 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (4-device limit)
LOCAL_PARKING
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Working away
24-hour business centre
3 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
Spa services
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 122
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes
Sleep well
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Individually furnished
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (4-device limit)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Descanso – On-site lobby lounge.
Panata – On-site restaurant. Open daily.
Booya – On-site bar. Open daily.
Fees & policies
Refundable deposits
Cash deposit: PHP 3000 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 688 for adults and PHP 344 for children
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
Children's pool
Fitness facility
Indoor pool
Outdoor pool
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga
Frequently asked questions
Are pets allowed at UMA Hotel and Residences?
Sorry, pets aren't allowed.
Is parking offered on site at UMA Hotel and Residences?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at UMA Hotel and Residences?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at UMA Hotel and Residences and nearby?
UMA Hotel and Residences has spa services.
Are there restaurants at or near UMA Hotel and Residences?
Yes, there's an on-site restaurant, Descanso.
What's the area around UMA Hotel and Residences like?
UMA Hotel and Residences is in the heart of Naga, a short 9-minute walk from Basilica of Our Lady of Penafrancia and 18 minutes' walk from Naga Metropolitan Cathedral.
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UMA Hotel and Residences Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 May 2025
Keep up the good customer service
Tomas
Tomas, 2-night trip
10/10 Exceptional
23 Apr 2025
Good customer service
Josefina
Josefina, 1-night trip
10/10 Exceptional
15 Apr 2025
It was a good stay with friendly service and the accessibility of the hotel to major conveniences.
One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
Tom
Tom, 2-night trip
8/10 Very good
12 Jan 2025
Convenient & close to everything.
Ma Corazon
Ma Corazon, 11-night trip
10/10 Exceptional
23 Jan 2025
Concierge/front desk are efficient, friendly and nice.
Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Agnes
Agnes, 1-night trip
8/10 Very good
27 Jan 2025
Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Joe
Joe, 11-night trip
10/10 Exceptional
4 Dec 2024
Great!
Stephen Junell
Stephen Junell, 2-night trip
10/10 Exceptional
19 Nov 2023
Great place to stay with great staff
Robert
Robert, 1-night trip
10/10 Exceptional
29 Mar 2024
Excellent location
Stephen Junell
Stephen Junell, 1-night trip
10/10 Exceptional
15 Apr 2024
We enjoyed our stay here! Highly recommended!
Czarina
Czarina, 1-night trip
8/10 Very good
23 Mar 2024
Clean, excellent location, courteous service, value fir money
OSCAR
OSCAR, 1-night trip
10/10 Exceptional
13 Dec 2024
Unbeatable central location
Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance.
Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon.
Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
Patrick
Patrick, 1-night trip
10/10 Exceptional
24 Nov 2023
Very clean and extremely helpful staff.
Scott
Scott, 1-night trip
6/10 Good
30 Dec 2024
1st UMA stay
Aside from the delay during check-in, it was good. But buffet was a bad experience - very few selection and low quantity. Also, the smell in the lobby and hallways (including elevators) was very bad - must be the kind of air freshener they use. They need to change it as the smell was really bad - like a dirty washroom.
Virginia
Virginia, 1-night trip
10/10 Exceptional
26 Apr 2024
Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.
Eloisa
Eloisa, 1-night trip
10/10 Exceptional
22 May 2024
Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
jennifer
jennifer, 1-night trip
10/10 Exceptional
4 May 2024
The staff here is the best!!! They are all friendly, respectful and accommodating. The property is very clean and the restaurant offers delicious food, buffet breakfast is also appetizing. Will stay here again the next time we go back to Naga City. Two-thumbs up to the people working here! Keep it up!
Kevin
Kevin, 5-night trip
6/10 Good
17 June 2024
Good
Renato
Renato, 1-night trip
10/10 Exceptional
23 Feb 2024
Hi quality facility
Gerald
Gerald, 4-night trip
8/10 Very good
26 May 2024
Good
Dianne Dee
Dianne Dee, 1-night trip
2/10 Poor
13 July 2024
New but not ready to accommodate!
Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
Verified traveller
4-night trip
4/10 Fair
27 July 2024
You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Moshe
Moshe, 5-night trip
10/10 Exceptional
19 Feb 2024
Clean and modern design. Staff were courteous and respectful. Facial tissue is not provided in the room unlike other hotels. The room is not sound proof from adjacent rooms as conversations can be overheard.
David
David, 5-night trip
8/10 Very good
24 Dec 2023
In soft start up mode, not not fair to judge.
Things to improve, but they will get there.
Verified traveller
1-night trip
10/10 Exceptional
12 May 2024
I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!