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The St. Regis Mexico City

Photo gallery for The St. Regis Mexico City

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, desk
Luxury Suite, Butler Service, 1 King Bed, Paseo de la Reforma View | Premium bedding, minibar, in-room safe, desk
Luxury Suite, Butler Service, 1 King Bed, Paseo de la Reforma View | Living area | LCD TV, DVD player, pay-per-view films

Overview of The St. Regis Mexico City

The St. Regis Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

9.6/10 Exceptional

533 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Paseo De La Reforma 439, Colonia Cuauhtemoc, Mexico City, 06500

Room options

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 8 min walk
  • Chapultepec Park - 8 min walk
  • Auditorio Nacional - 32 min walk
  • Alameda Central - 41 min walk
  • Museo Nacional de Antropologia - 5 min drive
  • Parque Zoologico de Chapultepec - 6 min drive
  • Castillo de Chapultepec - 9 min drive
  • Monument to the Revolution - 13 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 35 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 63 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Buenavista Station - 6 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Sevilla Station - 6 min walk
  • Chapultepec Station - 12 min walk
  • Insurgentes Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Los Canarios - 2 min walk
  • La cicciolina - 2 min walk
  • La Lanterna - 3 min walk
  • Maisón Kayser Paris - 3 min walk
  • Frutos Prohibidos - 3 min walk

About this property

The St. Regis Mexico City

Putting you within a 10-minute drive of Paseo de la Reforma and The Angel of Independence Monument, The St. Regis Mexico City features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 100 per person. Guests can visit the spa to indulge in massages, body wraps or facials, and barbecue is served at Bloom, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour health club are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Sevilla Station is 6 minutes and Chapultepec Station is 12 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 1 per room, up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 10 per day)
  • On-site valet parking (USD 10 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

Remède Spa has 7 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

Dining

Bloom – This restaurant specialises in barbecue and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Diana Restaurant – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.
La Table Krug – This fine-dining restaurant specialises in French cuisine. Reservations are required. Open selected days.
King Cole Bar – On-site cocktail bar. Open daily.

Awards and affiliations

The St. Regis Mexico City is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 29 for adults and USD 19 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 100 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per day, plus a one-off cleaning fee of USD 75

Parking

  • Self-parking costs USD 10 per day
  • Valet parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Mexico City St. Regis
St. Regis Mexico City
St. Regis Mexico City Hotel
The St. Regis Mexico City Hotel Mexico City
The St. Regis Mexico City Hotel
The St Regis Mexico City Hotel
The St. Regis Mexico City Hotel
The St. Regis Mexico City Mexico City
The St. Regis Mexico City Hotel Mexico City

Frequently asked questions

Does The St. Regis Mexico City offer free cancellation for a full refund?
Yes, The St. Regis Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The St. Regis Mexico City?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at The St. Regis Mexico City on 16 Dec 2022 start from AU$1,107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The St. Regis Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The St. Regis Mexico City?
Yes, there's an indoor pool.
Are pets allowed at The St. Regis Mexico City?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 75 lbs per pet. There's a charge of USD 100 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The St. Regis Mexico City?
Yes. Self-parking costs USD 10 per day. Valet parking costs USD 10 per day.
Is an airport shuttle service offered by The St. Regis Mexico City?
Yes, an airport shuttle is available. The charge is USD 100 per person one-way.
What are the check-in and check-out times at The St. Regis Mexico City?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The St. Regis Mexico City and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The St. Regis Mexico City also has an indoor pool and a 24-hour health club, as well as a sauna.
Are there restaurants at or near The St. Regis Mexico City?
Yes, Bloom offers al fresco dining and barbecue. Nearby restaurants include Maisón Kayser Paris (3-min walk), Frutos Prohibidos (3-min walk) and Casa Bell (4-min walk).
Does The St. Regis Mexico City have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The St. Regis Mexico City like?
The St. Regis Mexico City is in Cuauhtemoc, a short 6-minute walk from Sevilla Station and 7 minutes' walk from The Angel of Independence Monument. Travellers love the hotel's prime location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Where to stay in Mexico City
A beautiful hotel in a great location. Wonderful service and a breakfast buffet that tops them all.
Kenneth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, impeccable service
The room was wonderful, but it was really the service at this hotel that was next-level. Our butler Brenda took care of every little detail. For example, after requesting ice a couple nights in a row, ice started appearing before we even got back to our room for the evening. We’re not fancy people, but it was so lovely to have someone thinking about our needs before we did. The concierge desk was also amazing and set us up with an excellent private tour of Teotihuacán. Ask for Juan Manuel for your tour guide. He is so friendly and SO knowledgeable. I’m a history professor and he has the knowledge base of graduate student. He knew the myth, he knew the history, he knew the significance of both. He had someone show us where the pigments for the stucco paintings came from, and he talked about the environmental consequences of using those pigments. It was an incredible tour! We only had one problem, which is that our reservation was supposed to include free breakfast but Expedia did not communicate that to the hotel. We got it straightened out for a couple of meals but were still charged for a couple. Breakfast wasn’t overwhelmingly expensive, and it was very good, but I still would have preferred to save that money and put it towards the tip for all the excellent service we received.
Awesome beet salad
View from the restaurant
View from the room
View from the restaurant
Annie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
claudia m, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the elegance of the place and great amenities.
SOLEDAD, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible experience we loved this hotel and everything. Very minor comment pool was small but everything else was incredible
Gina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff bent over backwards to make sure everything was above and beyond expectations. Personal Butler Brenda provided a very thoughtful and kind welcome. Martin, Ulises, and Roberto in the Diana Restaurant were all excellent waiting on me like a rockstar. Chef Tirado even came out to the table and served me, and my guest, customized gelatin spreads he created on his own to surprise us after we asked for something not on the menu. I felt like the common denominator from ALL the staff we dealt with from the doorman to the spa employees was to make everything perfect in a personalized and effortless way. One of the head guys, Ivan, included me in the champagne ritual and asked for feedback, specifically. We told him everything was excellent and if we could only bring one observation to his attention was the bathroom in the room 1209 where we stayed had grungy grout and the silicone to finish the tile seams were needing attention in the bathroom. After making the comment I also realized the wallpaper disrepair was not in-line with the overall tip top shape of the property. The plumbing on the third floor Men’s restroom (near the front desk) where the toilet pipes meet the wall in 2 of the 3 toilets was also not all the way installed properly although they functioned.
LUIS, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Dallas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esmeralda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The overall hotel experience was nice. The front desk staff was pleasant but not especially helpful or accommodating of any special requests. The butler service was disorganized and the hotel restaurant staff was very under trained. That said, excellent location and we would stay here again.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Love love my stay at the St. Regis CDMX. This was my first time staying at a St. Regis and my expectations were high. They exceeded that!!
Otilia, 2-night trip with friends
Verified Expedia guest review