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All properties in Queretaro, Queretaro, Mexico
1 room, 2 adults

Hotel & Spa La Mansión del Burro Azul

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • DVD player
  • Dry cleaning/laundry service
  • Laundry facilities
Ignacio Altamirano Sur #35, Centro Historico, Queretaro, QRO, 76000, Mexico

Family-friendly hotel connected to the convention center, within easy reach of Theater of the Republic
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • DVD player
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
Breakfast
Tasty breakfast

Hotel & Spa La Mansión del Burro Azul

from A$80
  • Junior Suite, 2 Double Beds
  • Standard Room, 1 Double Bed
  • Standard Room, 1 King Bed

What’s around Hotel & Spa La Mansión del Burro Azul

Landmarks

  • In Downtown Queretaro
  • Theater of the Republic - 11 min walk
  • Neptune Fountain - 12 min walk
  • Santa Rosa de Viterbo Temple - 14 min walk
  • City Museum - 15 min walk
  • Autonomous University of Queretaro - 38 min walk
  • Uptown Center - 9.9 mi / 15.9 km
  • Antea Lifestyle Center - 10.8 mi / 17.4 km

Getting around

  • Queretaro Intl. Airport (QRO) - 35 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-11:30 PM
  • Check-out time is 1 PM
  • Express check-in/out
The front desk is open daily from 6:30 AM - 11:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Area shuttle within 33.00 kilometers *

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Spa services on site
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Yard
  • Individually decorated
  • Individually furnished
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Stovetop
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel & Spa La Mansión del Burro Azul’s small print

Also known as

  • Hotel Mansion Burro Azul Queretaro
  • Hotel & Spa La Mansión del Burro Azul Hotel
  • Hotel & Spa La Mansión del Burro Azul Queretaro
  • Hotel & Spa La Mansión del Burro Azul Hotel Queretaro
  • Hotel Mansion Burro Azul
  • Mansion Burro Azul Queretaro
  • Mansion Burro Azul
  • Moss Hotel Queretaro
  • Moss Queretaro
  • Hotel Spa La Mansion del Burro Azul
  • & Mansion Burro Azul Queretaro

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of MXN 170 for adults and MXN 170 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (roundtrip)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel & Spa La Mansión del Burro Azul

  • Is parking offered at Hotel & Spa La Mansión del Burro Azul?
    Sorry, there's no parking at Hotel & Spa La Mansión del Burro Azul.
  • Are pets allowed at Hotel & Spa La Mansión del Burro Azul?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel & Spa La Mansión del Burro Azul?
    You can check in from noon to 11:30 PM. Check-out time is 1 PM.
  • Is airport shuttle service offered by Hotel & Spa La Mansión del Burro Azul?
    Yes, an airport shuttle is available. The charge is MXN 800 per vehicle roundtrip.
  • What is there to do near Hotel & Spa La Mansión del Burro Azul?
    Recommended spots to visit include Theater of the Republic (11-min walk) and Neptune Fountain (12-min walk), along with Santa Rosa de Viterbo Temple (14-min walk) and City Museum (15-min walk).

Recent reviews

Very good 8.4 From 110 reviews

Very good 8.0
Suprised
Arriving from the outside I started to worry and said oh no but going through the door and seeing my name on the notice board things went swimmingly after that. The hotel is lovely and the staff are great and informative. I would stay again!!!
Bob, ca2 night trip with friends
Exceptional 10.0
A dessert, short and swee.t
I consider my staying at Moss Hotel & Spa very enjoyable. The location was amazing, the staff were very cordial and the Continental Breakfast was considerably tasteful. It was a short, but comforting experience!
Abel, us3 night trip
Exceptional 10.0
Lindo hotel y confortable.
Es un hotel muy lindo y confortable, el personal es muy amable y tiene un pequeño desayuno. La ubicación es algo céntrica.
Jovan, mx1 night romance trip
Exceptional 10.0
Very nice area
There was street construction going on when we got there, which made us a bit wary, but the hotel is delightful . The place is so pretty we took pictures of it! Breakfast was also very good. The hotel is not far from a delightful plaza. I'd stay here again!
Dianne, usRomance trip
Exceptional 10.0
Amazing staff; they are there to spoil you in so many ways.
Jaime, us4 night business trip
Exceptional 10.0
great cozy hotel!!!
5 star service by staff
Lisa Lerma, us5 night trip

Hotel & Spa La Mansión del Burro Azul

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