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1 room, 2 adults

Shangri-La Hotel, Tokyo, Tokyo, Japan

5-star5 stars
Marunouchi Trust Tower Main1-8-3 Marunouchi, Chiyoda-ku, TokyoTokyo-to100-8283Japan, (02) 8228 1927

Luxury hotel with spa, near Tokyo Imperial Palace
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Good internet service
Fantastic service
Delicious food
Great pool
138See all 138 reviews
From 1,626 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel, Tokyo, Tokyo, Japan

from A$771
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Garden View (Imperial)
  • Horizon Deluxe, Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Twin Room
  • Deluxe Room, Multiple Beds, Garden View (Imperial)
  • Horizon Deluxe, Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. This property requires a fee of JPY5000 per night to guarantee a smoking room (8% consumption tax and 15% service charge will be added to fee). To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking (limited) *


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Free bicycles nearby
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 4
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, massages, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Shangri-La Hotel, Tokyo, Tokyo, Japan’s small print

Also known as

  • Shangri-La Hotel Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri-La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs JPY 3000 per day

Valet parking costs JPY 4500 per day

Breakfast costs between JPY 3000 and JPY 5000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of JPY 3100 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel, Tokyo, Tokyo, Japan


  • Heart of Tokyo
  • Tokyo Imperial Palace - 18 min walk
  • Imperial Palace Garden - 20 min walk
  • Kabuki-za Theatre - 22 min walk
  • Akihabara Electric Town - 27 min walk
  • Tsukiji Fish Market - 31 min walk
  • National Diet Building - 32 min walk
  • Yasukuni Shrine - 40 min walk

Getting around

  • Tokyo (HND-Haneda) - 24 min drive
  • Tokyo (NRT-Narita Intl.) - 56 min drive
  • Tokyo Station - 5 min walk
  • Tokyo Yurakucho Station - 13 min walk
  • Tokyo Kanda Station - 15 min walk
  • Nihonbashi Station - 7 min walk
  • Otemachi Station - 8 min walk
  • Mitsukoshimae Station - 9 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 138 reviews

Shangri-La Hotel, Tokyo, Tokyo, Japan
Sensational hotel
Amazing hotel!!!! Cannot speak highly enough of the standard, service and presentation of this hotel. Highly recommended
Gavin, au9 night romance trip
Shangri-La Hotel, Tokyo, Tokyo, Japan
Overrated Hotel
For starters how can this hotel call itself a Five Star when they make you put the keycard for the electricity to work. That’s Days Inn stuff. Then it’s old and you can feel it and notice it. Corcierge staff is average at best. Certainly not the best in Tokyo but not the worst. The room is spacious though! Wouldn’t stay there again.
A Traveller, gb4 night trip
Shangri-La Hotel, Tokyo, Tokyo, Japan
Tokyo stay.
Great stay in a great hotel. Will return again.
Michael, us1 night trip
Shangri-La Hotel, Tokyo, Tokyo, Japan
Exceptional service
I was feeling under the weather and the staff, especially Ami, went above and beyond to make sure I was comfortable!
Estelle, us1 night romance trip
Shangri-La Hotel, Tokyo, Tokyo, Japan
Top service, great location
Service at hotel was outstanding, we didn't want to leave! Staff were friendly and quick to understand needs and make guests feel welcome. Before you need to ask your wants are taken care of. Rooms are spacious, quiet and have all the amenities required. Beds were comfortable. Welcome amenity, coffee and water are nice touch. If travelling on airport train they will pick you up to walk you to hotel, as station Is large and can be confusing, plus some areas are under Reno which makes walk longer. Conceirge was top notch with great area restaurant recommendations, arranging excellent private guide for tour of city and always prepared with maps of Tokyo areas. Area has plenty of small shops and restaurants, especially at train station and a local department store Is beside hotel with great food area. 20min walk to Ginza and 10min to Imperial palace. Convenient to have all transit lines at train station to be able to get you to any area quickly. You won't go wrong staying here.
A Traveller, ca1 night romance trip

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Shangri-La Hotel, Tokyo, Tokyo, Japan

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