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All properties in Tokyo, Tokyo Prefecture, Japan

Shangri-La Tokyo

Luxury hotel with spa, near Tokyo Imperial Palace

  • Free WiFi
From
A$482

Image gallery

  • Horizon Club, Deluxe Room, 2 Single Beds - Guest Room
  • Horizon Club, Deluxe Room, 2 Single Beds - Guest Room
  • Pool
  • Pool
  • Horizon Club, Deluxe Room, 2 Single Beds - Guest Room
Horizon Club, Deluxe Room, 2 Single Beds - Guest Room. Image 1 of 69.
1 / 69Horizon Club, Deluxe Room, 2 Single Beds - Guest Room
Marunouchi Trust Tower Main, Tokyo, 100-8283, Tokyo-to, Japan
9.4.Exceptional.
  • Great location, close to the station and the Imperial Palace. Very helpful staff

    Jul. 5, 2019

  • The pool and breakfast were great however the breakfast was very expensive.

    Jun. 30, 2019

See all 146 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Safe
Shopping
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 200 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Marunouchi
  • Tokyo Imperial Palace - 22 min walk
  • Tokyo Bay - 40 min walk
  • Ueno Onshi Park - 40 min walk
  • Tokyo Dome - 44 min walk
  • Tokyo Tower - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Imperial Garden View 1 King
  • Horizon Club, Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Deluxe Imperial Garden View 2 Twins
  • Horizon Club, Deluxe Room, 2 Single Beds
  • Horizon Club Deluxe Imperial Garden View King
  • Horizon Club Deluxe Imperial Garden View Twin
  • Horizon Club, Premier Room, 1 King Bed
  • Premier Suite, 1 King Bed
  • Shangri-La Suite
  • Presidential Suite
  • Premier Suite, 2 Single Beds

What’s around

Landmarks

  • In Marunouchi
  • Tokyo Imperial Palace - 22 min walk
  • Tokyo Bay - 40 min walk
  • Ueno Onshi Park - 40 min walk
  • Tokyo Dome - 44 min walk
  • Tokyo Tower - 2.5 mi / 4 km
  • LaLaport Toyosu Mall - 2.7 mi / 4.4 km
  • Tokyo Sky Tree - 5.4 mi / 8.7 km
  • Shibuya Crossing - 7.3 mi / 11.7 km
  • Tokyo DisneySea® - 9.7 mi / 15.6 km
  • Tokyo Disneyland® - 10.6 mi / 17 km

Getting around

  • Narita Intl. Airport (NRT) - 49 min drive
  • Haneda Airport (HND) - 29 min drive
  • Tokyo Station - 5 min walk
  • Yurakucho Station - 14 min walk
  • Kanda Station - 16 min walk
  • Nihombashi Station - 8 min walk
  • Mitsukoshimae Station - 9 min walk
  • Kyobashi Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Marunouchi Trust Tower Main, Tokyo, 100-8283, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 33 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (JPY 3000 per day)
  • Onsite valet parking (JPY 4500 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Free bicycles on site
  • Fitness facilities
  • Sauna

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Piacere - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Refundable depositPay at property

  • Breakage deposit: JPY 5000 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between JPY 3000 and JPY 5500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3100 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of JPY 10000 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Self parking costs JPY 3000 per day
  • Valet parking costs JPY 4500 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

  • Shangri-La Hotel Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Shangri La Hotel Tokyo
  • Shangri-La Tokyo Hotel
  • Shangri-La Tokyo Tokyo
  • Shangri-La Tokyo
  • Shangri La Hotel Tokyo
  • Shangri-La Tokyo Hotel Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Shangri-La Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 3000 per day. Valet parking costs JPY 4500 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of JPY 10000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Ikaruga (3-min walk), Kizo (3-min walk), and Rokurinsha Tokyo (3-min walk).
  • Yes, an airport shuttle is available. The charge is JPY 3100 per person one-way.
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Tokyo also has an indoor pool and a 24-hour health club, as well as a sauna.
9.4.Exceptional.
  • 10.0.Exceptional

    They give you pj's!

    Best hotel i have ever stayed at for a business trip. Services and ammenities were 5 star.

    laura, 3 night business trip, May 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel is located close to Tokyo station, without feeling like it is located close to Tokyo station. The staff were amazingly friendly, and very accommodation of our 1 year old. Rooms were clean, and had all the up to date facilities expected in a modern hotel. Extremely worthwhile staying there.

    1 night family trip, Apr. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous hotel right near Tokyo station with fabulous views across Tokyo. Hotel wasn’t easy to find but worth the Hunt. Enjoy a drink with view or arvo tea in the bar.

    1 night trip, Jan. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Horizon Club rooms worth a try - excellent breakfast at the Club Lounge and an impressive view from the room.

    1 night romance trip, Jan. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    it was a very nice stay in Shangri-La Tokyo especially our family enjoyed a lot the service in Horizon Floor as well as lobby floor restaurant Piacere.

    Pang Yuen, 4 night family trip, Jan. 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing as always. Even shipped some bracelets my family left in one of the robe pockets.

    Chris, 1 night family trip, Jan. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best in the world

    This has to be one of the WORLDS best hotels...everything is at the highest levels of quality and service. It’s conveniently located, restaurants are top notch and service is over the top. Our bellman even escorted us to Tokyo station to make sure we got on the right train, found our car and got seated.

    William, 2 night family trip, Nov. 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location, beautiful interior, staff was very helpful.

    4 night romance trip, Nov. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    everthing is good exept the Italy dinner in the hotel

    YIYAN, 2 night family trip, Jul. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing Tokyo

    Truly awesome establishment. Central with easy transport connections. Views. Unparalleled service. Great food.

    Albert, 4 night romance trip, Jul. 6, 2019

    Verified Hotels.com guest review

See all 146 reviews