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ANA Crowne Plaza Niigata, an IHG Hotel

4-star hotel with 4 restaurants, near Toki Messe

  • Free WiFi
From
A$125

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Junior Suite, 2 Single Beds (Modern) - Bathroom
  • Premium Room, Multiple Beds - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 102.
1 / 102Standard Room - Guest Room
5-11-20 Bandai Chuo-ku, Niigata, 950-8531, Niigata-ken, Japan
8.8.Fabulous.
  • Hotel is close to the city, conference centre and Sado island. Rooms are big. Personally…

    Oct. 16, 2019

  • A great hotel in a very good location. We would greatly recommend it.

    Apr. 12, 2019

See all 305 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available

Guests rated location

Quiet
Walkable
Convenient
Safe
Shopping
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 182 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Chuo Ward
  • Toki Messe - 13 min walk
  • Marinepia Nihonkai - 43 min walk
  • Aizu Yaichi Memorial Museum - 4 min walk
  • Bandai Bridge - 8 min walk
  • Pier Bandai - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Premium Room, 2 Single Beds
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Premium Room, Multiple Beds
  • Junior Suite, 2 Single Beds (Modern)
  • Junior Suite, 2 Single Beds
  • Standard Room, 1 Single Bed
  • Premium Room, 2 Single Beds
  • Premium Room

What’s around

Landmarks

  • In Chuo Ward
  • Toki Messe - 13 min walk
  • Marinepia Nihonkai - 43 min walk
  • Aizu Yaichi Memorial Museum - 4 min walk
  • Bandai Bridge - 8 min walk
  • Pier Bandai - 8 min walk
  • Bandai Pavilion - 10 min walk
  • Befco Bakauke Observatory Room - 12 min walk
  • Tokimeki Bandaijima Ramen Village - 14 min walk
  • Jotokuji Temple - 15 min walk
  • Honcho Chuo Ichiba - 17 min walk

Getting around

  • Niigata Airport (KIJ) - 7 min drive
  • Niigata Station - 12 min walk
  • Toyosaka Station - 15 min drive
map
See on map
5-11-20 Bandai Chuo-ku, Niigata, 950-8531, Niigata-ken, Japan

At a glance

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1200 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Fitness facilities

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 31054
  • Conference space size (meters) - 2885

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Tendan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Season Cafe - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Koshi - Onsite café.

Kanesei - This restaurant specializes in sushi and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2500 per person (approximately)

Children & extra bedsPay at property

  • Cribs/infant beds are available for JPY 1210.0 per night
  • Rollaway beds are available for JPY 3000.0 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 1200 per day with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Crowne Plaza Ana Niigata Hotel
  • ANA Crowne Plaza Niigata
  • ANA Crowne Plaza Niigata, an IHG Hotel Hotel
  • ANA Crowne Plaza Niigata, an IHG Hotel Niigata
  • ANA Crowne Plaza Niigata, an IHG Hotel Hotel Niigata
  • Crowne Plaza Ana Niigata
  • Crowne Plaza Niigata
  • ANA Crowne Plaza Niigata Hotel
  • Crowne Plaza Niigata
  • ANA Crowne Plaza Niigata Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ANA Crowne Plaza Niigata, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1200 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 4 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Ramen Jiro (3-min walk), Alleys (3-min walk), and Mos Burger (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.8.Fabulous.
  • 8.0.Very good

    Nice and clean

    Nice and clean hotel. Bed is comfortable and they provide some nice complimentary items to help relax and sleep - eye warming patches, teas, and bath soak salts.

    3 night romance trip, Jan. 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Special Touch

    Very satisfied with the hotel. However there was no special touch despite it was our honeymoon.

    Jimmy, 5 night romance trip, Nov. 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel!

    Hotel rooms are a nice size for Japan. Plenty of counter space in the bathroom! The parking is located just across the street so very convenient. The breakfast was one of the best we've had. The staff were all very nice and helpful.

    Dale, 2 night trip, Sep. 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel room, close to the train station, exceptionally friendly staff that did their best with our party that knew almost no Japanese.

    Jen, 1 night romance trip, Oct. 9, 2020

    Verified Expedia guest review

  • 6.0.Good

    滞在としては、ロケーションや価格、広さの点でよかったと思います。 しかし、お風呂場に髪の毛が落ちていたり、トイレに飛び散り汚れがあったり、湯沸しポットが壊れていたのが残念でした。

    Tosh, 1 night romance trip, Jun. 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The best hotel in Niigata.

    ANA Crown Hotel Niigata is a pleasant hotel. Shopping and dining districts and Niigata Station are in walking distance. Staffs are very attentive and ready to help us.

    Sung, 1 night trip with friends, Feb. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent staff very helpful No usb plug available in room

    3 night business trip, Jan. 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Hotel is in an excellent location, close to Pier Bandai and shopping. Rooms are clean but a little dated - could do with an upgrade on furnishing. Staff are very polite and helpful - kudos.

    PatSim, 3 night family trip, Jan. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was very friendly and helpful. Room is in good condition and comfortable size.

    Weng Siong, 1 night family trip, Dec. 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing presentation! The hotel did a fine job and made us feel welcome the entire time!

    1 night business trip, Sep. 6, 2019

    Verified Orbitz guest review

See all 305 reviews