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All properties in Cienfuegos, Cienfuegos Province, Cuba

Hotel La Union managed by Melia Hotels International

3.5-star hotel in Cienfuegos with 2 bars/lounges and outdoor pool

  • Free buffet breakfast and free parking

Image gallery

  • Porch
  • Porch
  • Outdoor Pool
  • Outdoor Pool
  • Porch
Porch. Image 1 of 20.
1 / 20Porch
Calle 31 (D‘ Clouet), Cienfuegos, 55100, Cienfuegos, Cuba
7.0.Good.
  • Hotel was decent, best you could find in Cienfuegos. However, went home realising I have…

    Dec. 9, 2019

  • Main reason to stay at this hotel: swimming pool during hot July days. But the pool must…

    Jul. 27, 2019

See all 23 reviews

Official standards

This property advises that it adheres to Stay Safe with Meliá (Meliá) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 49 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • WiFi in the lobby
  • Fitness center

For families

  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Heart of Cienfuegos
  • El Bulevar - 1 min walk
  • Cienfuegos Cathedral - 2 min walk
  • Tomas Terry Theater - 3 min walk
  • Jose Marti Park - 3 min walk
  • Ferrer Palace - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room
  • Junior Suite
  • Suite

What’s around

Landmarks

  • Heart of Cienfuegos
  • El Bulevar - 1 min walk
  • Cienfuegos Cathedral - 2 min walk
  • Tomas Terry Theater - 3 min walk
  • Jose Marti Park - 3 min walk
  • Ferrer Palace - 4 min walk
  • National Museum of Naval History - 12 min walk
  • El Malecón de Cienfuegos - Sailor's Walk - 13 min walk
  • Plaza de Actos Cienfuegos - 17 min walk
  • Reina Cemetery - 22 min walk
  • Cinco de Septiembre Stadium - 29 min walk
map
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Calle 31 (D‘ Clouet), Cienfuegos, 55100, Cienfuegos, Cuba

At a glance

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Sauna
  • Pool umbrellas

Working away

  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services

Facilities

  • Year Built – 1869
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

1869 - This restaurant serves breakfast, lunch, and dinner.

Dama Azul Pool Bar - Onsite bar. Open 24 hours. Open daily.

Venus Negra Terrace Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per night (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and cash.

Please note that credit cards issued by US banks or their branches are not accepted.

Also known as

  • Union Hotel CIENFUEGOS
  • Hotel La Union managed by Melia Hotels International Hotel
  • Hotel La Union managed by Melia Hotels International Cienfuegos
  • Union CIENFUEGOS
  • Hotel Union managed Melia Hotels International Cienfuegos
  • Hotel Union managed Melia Hotels International
  • Union managed Melia Hotels International Cienfuegos
  • Union managed Melia Hotels International
  • Cienfuegos Holiday Inn
  • Cubanacan Boutique La Union Hotel Cienfuegos
  • Union Managed By Melia Hotels

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel La Union managed by Melia Hotels International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:30 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant, 1869. Nearby restaurants include Benny More (3-min walk), Bouyon (4-min walk), and Inglés (5-min walk).
  • Hotel La Union managed by Melia Hotels International has 2 bars and an outdoor pool, as well as a sauna and a fitness center.
7.0.Good.
  • 6.0.Good

    Decent hotel, but sort out breakfast service!

    This was largely a comfortable and good hotel. The main thing that leads me to deduct some points from the service part of my review is how badly breakfast was handled. We stayed two nights. On one night, when the hotel was also frequented by a large tour group, we got a nice, extensive breakfast buffet. However, the other night, there were fewer guests and the breakfast consisted of a very limited offering and table service (no menu) rather than a buffet. Whereas this may be understandable in certain circumstances, not only did we get a limited range of options, the bread served was clearly from at least one day before and rock hard, dried out and pretty much inedible. This should definitely not be the case. We paid a fairly high amount (for Cuba) for both of our nights of stay, so should not have received such a terrible breakfast experience on one of our nights.

    Johan, 2 night romance trip, Jun. 20, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice pool but beware as Pool is busy on weekends with many non hotels guests that come use the pool for the day. Pool area is not up to standards and not kept very clean. Personnel was slow to pick up empty glasses and dirty diapers ... massage services available at descent prices (not tried) Personnel leave their children unattended at the pool while at work, creating some nuisance for guests... Hotel could be cleaner, floor does not seem mopped regularly, Trash can be found under bed. Overall hotel is pretty with a nice pool but not really good value given the poor service.

    2 night romance trip, May 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Great location in the centre of town. Nice colonial hotel with a good pool. Has been restored well but rooms very cheaply furnished and shutters were almost impossible to open. They could have done a better job in renovations. Food not so good (this is Cuba) but I was expecting better from a Melia Hotels group hotel.

    2 night trip, Jan. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Bellissimo albergo con lo staff attento e cortese.

    1 night romance trip, Feb. 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    piscine accessible à l'extérieur

    Piscine bien agréable, quand elle n'est pas prise d'assaut par les gens de l'extérieur qui y ont visiblement accès ! Un petit air de piscine municipale dans un environnement que l'on a choisi pour, justement, le contraire ... Dommage .

    Olivier, 1 night trip, Feb. 15, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    a éviter

    alors que nous avions réservé et payé 4 chambres; une seule était attribué. l'accueil a été très désagréable. Ils ont fini par trouver 3 chambres au dessus d'une boite de nuit qui n'a fermé ses portes qu'à 4 h du matin cet hotel n'a pas changé dans son organisation depuis 2005, ni dans son isolation phonique quel dommage

    André, 1 night trip with friends, Jan. 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    L'emplacement ok Trop de bruit avec les locaux qui viennent a la piscine avec la musique Restaurant limite.

    2 night trip with friends, Jan. 25, 2020

    Verified Expedia guest review

  • 4.0.Fair

    CARO PARA LO QUE SE OFRESE, LAS CAMAS MAL TENDIDAS Y MUY RUIDOSO

    1 night trip, Dec. 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Sauberkeit am Pool war weniger schön. Essen war nur eingeschränkt verfügbar, was aber für Kuba z.Z. nicht ungewöhnlich ist. Das Hotel ist sehr schön und gut geeignet für einen 2-3 tägigen Aufenthalt im Rahmen einer Rundreise.

    3 night family trip, Jul. 31, 2019

    Verified Expedia guest review

  • 2.0.Poor

    No me gustaron ustedes y dejen de enviarme Mail déjenme ya en paz

    1 night family trip, Jul. 30, 2019

    Verified Expedia guest review

See all 23 reviews