In the heart of Lisbon, Jam Hotel Lisbon offers a vibrant retreat near Rossio Square. Unwind with a cocktail at the poolside bar or rooftop terrace, indulge in Fusion cuisine at Mojjo restaurant, and enjoy high-speed WiFi throughout your stay. The helpful staff has left a lasting impression on previous guests.
Jam Hotel Lisbon features a rooftop terrace and puts you a short five-minute drive from Rossio Square and Avenida da Liberdade. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mojjo, which serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar and a bar/lounge. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Santos Stop is 3 minutes and Santos-o-velho Stop is 3 minutes.
Languages
English, Portuguese, Spanish
At a glance
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Hotel size
100 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Off-site parking nearby, from 9:00 AM to 7:00 PM (EUR 12 per day)
Street parking available
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Transfers
Airport shuttle on request (available 24 hours a day)*
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Off-site
Beach shuttle*
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Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Shared microwave
Shared fridge
Room service (limited hours)
Travelling with children
Childcare in room (surcharge)
What to do
Beach shuttle (surcharge)
Ping pong
Bike tour information
Working away
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Beach shuttle (surcharge)
Beach towels
Bike storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Bike parking
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor entertainment area
Outdoor furniture
Accessibility
Smooth flooring in room
Cobblestone flooring in public areas
Room amenities
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Mojjo – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop – This poolside rooftop bar only serves light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (return. Maximum occupancy 4)
Beach shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds
Parking
Parking is available nearby and costs EUR 12 per day (open 9:00 AM to 7:00 PM)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon
Frequently asked questions
Does Jam Hotel Lisbon offer free cancellation for a full refund?
Yes, Jam Hotel Lisbon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jam Hotel Lisbon?
Yes, there's an outdoor pool.
Are pets allowed at Jam Hotel Lisbon?
Sorry, pets aren't allowed.
Is parking offered on site at Jam Hotel Lisbon?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Jam Hotel Lisbon?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle return.
What are the check-in and check-out times at Jam Hotel Lisbon?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Jam Hotel Lisbon?
No, this hotel doesn't have a casino, but Lisbon Casino (12-min drive) is nearby.
What is there to do at Jam Hotel Lisbon and nearby?
Jam Hotel Lisbon has an outdoor pool.
Are there restaurants at or near Jam Hotel Lisbon?
Yes, Mojjo offers Fusion cuisine, ocean views and poolside dining.
What's the area around Jam Hotel Lisbon like?
Jam Hotel Lisbon is in Lisbon Old Town, a short 3-minute walk from Santos Stop and 15 minutes' walk from Mercado da Ribeira. Travellers say that the hotel is in a great location.
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Jam Hotel Lisbon Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Children
Bed
Lobby
Amenities
Refrigerator
Value
Breakfast
What guests liked
The rooftop pool was a great bonus, offering a relaxing spot with amazing views. (20 reviews)
Breakfast was consistently described as excellent and good. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
30 Apr 2025
Had an amazing one evening stay. Love the atmosphere and the staff were very friendly.
Merle
Merle, 1-night trip
10/10 Exceptional
26 Feb 2025
Great location, great service, clean and comfy rooms
Robel
Robel, 4-night trip
8/10 Very good
30 Apr 2025
Great location clean rooms but no tv in the room
Annalyn
Annalyn, 1-night trip
10/10 Exceptional
26 Mar 2025
Fun hotel
We had a great time at Jam Hotel. Kids loved the bunk beds, the design is very smart and modern, the staff is amazing and caring!
Dilara
Dilara, 3-night trip
10/10 Exceptional
10 Apr 2025
Great!
The staff at JAM were very welcoming and helpful! This was a tastefully decorated hotel with a modern and clean feel. We enjoyed our stay here.
Verified traveller
1-night trip
10/10 Exceptional
12 Feb 2025
Staff were so nice & helpful!
Mari
Mari, 5-night trip
10/10 Exceptional
15 Dec 2024
Absolutely live this hotel.
MARIE LAURENCE
MARIE LAURENCE, 1-night trip
10/10 Exceptional
9 Jan 2025
Nice relaxing hotel. Great staff.
darren
darren, 1-night trip
10/10 Exceptional
3 Jan 2025
Simply a perfect hotel. The service is outstanding, the location is excellent. Lots of restaurant and other attractions nearby.
Luis
Luis, 2-night trip
10/10 Exceptional
22 Sept 2024
Great location great hotel
Stacy
Stacy, 2-night trip
10/10 Exceptional
18 Dec 2024
Unique design and perfect location, central to many of Lisbon's main sites.
Jeffrey
Jeffrey, 1-night trip
8/10 Very good
14 Mar 2025
Top as always.
Marco
Marco, 2-night trip
10/10 Exceptional
17 Jan 2025
Super cool hotel with great staff. Not too far from most places.
Washington
Washington, 9-night trip
10/10 Exceptional
28 Dec 2024
Great family stay.
Great stay. We loved the creative decorating. Kids enjoyed the games available. Easy walk to restaurants, overall good location. Would stay again for sure.
Shawn
Shawn, 4-night trip
10/10 Exceptional
23 Sept 2024
Absolutely amazing hotel!!!
Norman
Norman, 3-night trip
10/10 Exceptional
29 Aug 2024
Great location and perfect for families
Ben
Ben, 3-night trip
8/10 Very good
15 Nov 2024
It is a very cozy and family-friendly hotel. We enjoyed our stay. The staff was marvelous - helpful, kind, and smiling.
Derya
Derya, 4-night trip
10/10 Exceptional
31 Jan 2025
The hotel had a couple of glitches with hot water and construction, however the entire staff was just fantastic, they were very accommodating, pleasant and extremely friendly.
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
1 Dec 2024
Very nice property, great style and good value for money
Daniele
Daniele, 2-night trip
10/10 Exceptional
18 Oct 2024
We had a wonderful stay and hope to be back at Jam someday soon!
Alison
Alison, 2-night trip
8/10 Very good
31 Mar 2025
Good could be great.
A good location to grab a taxi and dart across the city, hotel is really good but the music in the corridors late night should be turned off and in the mornings. Can hear some of the noise from the road and house keeping are noisy in the morning. I loved everything apart from the noise.
Martin
Martin, 1-night trip
8/10 Very good
27 Nov 2024
Very unique design to this hotel.
David
David, 3-night trip
10/10 Exceptional
28 Aug 2024
Clean, family friendly - great breakfast buffet.
nicoleann
nicoleann, 5-night trip
10/10 Exceptional
9 Feb 2025
Kind employees
Bram
Bram, 3-night trip
10/10 Exceptional
30 Nov 2024
Would love to stay here again!
Room was very nice and clean. Friendly staff. Pool was open on roof top and has an amazing view!