Hotel Kapeller

Photo gallery for Hotel Kapeller

Primary image
Living area

Overview of Hotel Kapeller

Hotel Kapeller

3.0 star property
Pet-friendly hotel in Innsbruck, connected to a shopping center

9.2/10 Superb

150 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Ski facilities
Philippine-Welser-Strasse 96, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Terrace
  • Coffee/tea in a common area
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
  • Playground
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • Kranebitten Airport (INN) - 16 min drive
  • Innsbruck West Station - 5 min drive
  • Rum Station - 6 min drive
  • Innsbruck Central Station - 8 min drive

About this property

Hotel Kapeller

When visiting Innsbruck, Hotel Kapeller is a great choice to consider. Freebies like WiFi and self parking are added perks, and guests can keep active with onsite hiking/biking trails. The helpful staff and breakfast get great marks from fellow travelers.


English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - 11 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Playground

What to do

  • Hiking/biking trails
  • Skiing nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage


  • 1 building/tower
  • Built in 2011
  • Terrace
  • Shopping mall on site


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • German
  • Italian

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.


Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kapeller
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel
Kapeller Hotel
Kapeller Innsbruck
Kapeller Hotel Innsbruck
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel Innsbruck

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Lovely hotel
Lovely location. Close to the tram that takes you into the city centre but in a lovely mountain view location that felt like being in the country. Breakfast was lovely & fresh. Staff all very friendly & cleanliness standards high. Really enjoyed our stay.
Tanya, 2-night family trip
Verified guest review

4/10 Fair

Emily, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very grateful to the staff for being flexible with our booking, which we had to change due to bad weather. Very nice small and friendly hotel. Clean, modern room. A bit noisy in the night, but that was one rude guest, not the hotel's fault. Room a bit warm in the night, but all in all we were very happy. Lots of choice for dinner nearby and an easy walk (or bus) to the centre.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super customer service... Very clean!!! Loved the furniture too!!!
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Looks bed the quaint location. Near bus stop to old town Innsbruck.
American, 1-night trip
Verified Travelocity guest review

6/10 Good

1-night trip
Verified Orbitz guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

This was a find. A super small hotel, on the edge of the city, with parking & a bus/tram running frequently into the city. Nearby are a few chain restaurants in a shopping mall & a great burger bar (Coffee Bar). The area around the hotel still feels as if you are in a small, quiet town with some farms dotted around. The hotel itself was super...small & friendly. Our room was very comfortable with a good ambiance, a sofa, coffee table, mini bar, a good sized bathroom & shower & a separate toilet. The staff were super friendly & helpful. The breakfast was great, the usual continental but very good quality & selection. We were only there overnight & I wished we could have stayed longer.
MJH, 1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review