Hotel Palazzo Papaleo

Photo gallery for Hotel Palazzo Papaleo

Primary image
Outdoor spa tub
Outdoor spa tub
Classic Double or Twin Room | Room
Junior Suite, 1 King Bed, Balcony, Partial Sea View | Room

Overview of Hotel Palazzo Papaleo

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Hotel Palazzo Papaleo

5.0 star property
Luxury hotel with restaurant, near Otranto Waterfront

9.4/10 Exceptional

95 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
The price is AU$228
Price available on 19/10/2022
Map
Via Rondachi 1, Otranto, LE, 73028
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Steam room
  • Beach towels
  • Self parking
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Papola Casale Airport (BDS) - 45.8 miles/73.6 km
  • Giurdignano Station - 9 min drive
  • Otranto Station - 13 min walk
  • Bagnolo del Salento Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • L'Alternativa Pizzeria - 2 min walk
  • LaltroBaffo - 2 min walk
  • Maestrale - 2 min walk
  • Lu Tata N'zinu - 4 min walk
  • Balconcino d'Oriente - 5 min walk

About this property

Hotel Palazzo Papaleo

5-star luxury hotel in the heart of Otranto Historic Centre
Take advantage of free continental breakfast, a roundtrip airport shuttle, and a poolside bar at Hotel Palazzo Papaleo. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage, a facial, or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • Self parking (surcharge), train station pick-up service, and massage treatment rooms
  • Multilingual staff, concierge services, and express check-in
  • A porter/bellhop, free newspapers, and a TV in the lobby
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Palazzo Papaleo offer thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Offsite parking nearby (EUR 15 per night; discounts available)

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • Spa services
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • LED television
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 September - 30 September, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 15 per day
  • Parking is available nearby and costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Otranto
Palazzo Papaleo
Palazzo Papaleo Otranto
Boutique Hotel Palazzo Papaleo
Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto

Frequently asked questions

Does Hotel Palazzo Papaleo offer free cancellation for a full refund?
Yes, Hotel Palazzo Papaleo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palazzo Papaleo?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Palazzo Papaleo on 19 Oct 2022 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palazzo Papaleo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palazzo Papaleo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palazzo Papaleo?
Yes. Self parking costs EUR 15 per day.
Is airport shuttle service offered by Hotel Palazzo Papaleo?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Papaleo?
You can check in from 2:00 PM - midnight. Check-out time is 11:30 AM. Express check-in and contactless check-out are available.
What is there to do at Hotel Palazzo Papaleo and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Relax in the spa tub or enjoy the use of other amenities, which include a steam room and spa services.
Are there restaurants at or near Hotel Palazzo Papaleo?
Yes, there's an onsite restaurant. Nearby restaurants include Lu Tata N'zinu (4-min walk), Balconcino d'Oriente (5-min walk), and Ristorante "Dal Baffo" (5-min walk).
What's the area around Hotel Palazzo Papaleo like?
Hotel Palazzo Papaleo is in Otranto Historic Centre, a short 1-minute walk from Otranto Waterfront and 3 minutes' walk from Otranto Castle. The local area is considered walkable as well as being good for sightseeing.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Staff amazing So helpful. Could not do enough for us .
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very conveniently placed within the old town, making it very easy to pop down to the sea and go back to the room and shower and then pop out again for food et cetera. The hotel itself is nice, not super lux but nice, and clean, there were things that niggled like the layout of the room and the air con, but the thing that raised this hotel up above others that I’ve stayed in and took it from a forgettable experience to one I won’t forget in a hurry, is the staff. What amazing people!. Couldn’t do enough and with a smile! I thought Patrizia was the manager (she isn’t but she should be!) her customer service, attention to detail, attentiveness and concern for our wellbeing and enjoyment was just…wow. Special mention also to Elena and the boys at breakfast. If I come back to Otranto I will definitely stay here again because of them Thank you everyone
Nicolina, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff at front desk was great and very helpful, Valentina and Elena get 5 stars. At breakfast , Sacha was very informative and a great conversationalist. Been to Otranto 2 times before , this was the very best place.Highly recommend this hotel.
James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We loved the Hotel Palazzo Papaleo. The location was ideal, the hotel clean and the staff was super friendly and accommodating!
Christine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel , very friendly staff and in a perfect location , we really enjoyed our short stay in Otranto and would return to this hotel
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a lovely hotel in a fantastic location -- across the narrow street from the main church. Beautiful building that has been converted into a hotel, great rooftop and view. We would recommend this to anyone.
Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Emmet, 2-night trip
Verified Ebookers guest review

10/10 Exceptional

Ben, 3-night trip
Verified Hotels.com guest review