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All properties in New Orleans, Louisiana, United States of America
1 room, 2 adults

Chateau Hotel

3-star3 stars
1001 Chartres St, New Orleans, LA, 70116, United States of America

3-star hotel with outdoor pool, near Royal Street
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good location and nice building. Room was spacious but dirty and not well maintained. The…Sep. 20, 2019
  • Good rooms, brilliant location and fantastic service!Aug. 11, 2019

Chateau Hotel

  • Superior Room
  • Deluxe Room
  • Deluxe Room, 2 Double Beds
  • Room (Petite)
  • Suite (St Philip)

What’s around Chateau Hotel

Landmarks

  • In French Quarter
  • Royal Street - 2 min walk
  • Jackson Square - 3 min walk
  • Bourbon Street - 3 min walk
  • French Market - 3 min walk
  • Cafe Du Monde - 4 min walk
  • Frenchmen Street - 7 min walk
  • Canal Street - 12 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive
  • New Orleans Union Passenger Terminal - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-1:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
  • Pool sunloungers
Working away
  • Business centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Porter
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe

Chateau Hotel’s small print

Also known as

  • Chateau Hotel New Orleans
  • Chateau New Orleans
  • Chateau Motor Hotel
  • Chateau Hotel Hotel
  • Chateau Hotel New Orleans
  • Chateau Hotel Hotel New Orleans

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Optional extras

Self parking costs USD 35 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chateau Hotel

  • Does Chateau Hotel offer free cancellation for a full refund?
    Yes, Chateau Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Chateau Hotel currently open?
    This property is closed from March 23 2020 to December 29 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Chateau Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Chateau Hotel?
    Yes. Self parking costs USD 35 per day. Parking spots may be limited.
  • Is there a pool at Chateau Hotel?
    Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Are pets allowed at Chateau Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Chateau Hotel?
    You can check in from 4 PM to 1:00 AM. Check-out time is noon.
  • Are there restaurants at or near Chateau Hotel?
    Yes. Nearby restaurants include Coop's Place (3-min walk), Café du Monde (4-min walk), and Cafe Du Monde (4-min walk).

Recent reviews

Good 7.0 From 793 reviews

Good 6.0
Just ok
Location was great but that’s about it. Bathroom and rooms run down and tired but they did try the best to keep it clean. Fine for a short stay.
au2 night romance trip
Very good 8.0
Service was great! The people who work here are super friendly and helpful. Housekeeping come around very early though so be sure to let them know do not disturb if you’re having a big night. Great location in the French quarter.
Carly, au7 night trip
Very good 8.0
renovations needed
this hotel is old and a little run-down. It could use some renovation.
Carolyn, us4 night family trip
Very good 8.0
This is an old property which needs renovation. Rooms are very small and cramped.
Carolyn, us4 night trip with friends
Fair 4.0
Wallpaper torn or loose at seems. Mod on molding. Long wait for hot water. No heat. Could not adjust air temp. Had to unplug tv to turn off.
Robert, us2 night trip
Good 6.0
We were supposed to have a king size bed, balcony, and a bath tub. None of the above. The room was dirty and old. 1022.00 for 2 night because of Mardi Gras....absolutely disappointing
Christy, us2 night trip
Poor 2.0
A total disappointment
It is sad that this quaint old establishment has let their standards slip so low. We changed rooms the first time due to mold and mildew growing out of cracks in the shower stall. Then we were booted out of our room the second time due to an issue they would not explain. They wanted to put us in an even smaller room. We paid for a deluxe room and learned we were in a petite one. They would not refund the difference. We ended up staying somewhere else the last night and they could only refund us half the price. They did credit us back for the parking. Stayed here years ago and was sad it has been allowed to go downhill. I do not recommend it at all.
Cynthia, us4 night trip with friends
Poor 2.0
Not worth the $250 a night.
The room was Very expensive for the quality! Tiny bathroom, small room and a ratty room altogether.
PATRICIA R, us1 night trip
Fair 4.0
Expect unexpected - the bad version of it!
Let’s be honest. This place should not cost more than $60 per night. Location is quite ok but condition is below any norm. We never had warm water in our room. Yes! It means COLD SHOWER for 4 days! They provided many excuses and they tried. Mhmm, their voodoo doesn’t work on warm water. Don’t dream about hot. Don’t be fooled by nice pictures of the courtyard. Yeah, it’s nice and you can see people walk in from the street to see it and it means they just walk around the whole property without any control. Good luck with leaving anything expensive in your room. No safe. Doors to the room could be easily open by a stronger push. Mirror, for woman to see if she looks ok before leaving a petite size of the room is above the table and the bed so she pay generally see if her hair is ok. That’s it. Everything is like... it was build 50-80 years ago and it was never fixed. It would be great if it was renewed and kept in the style, however it is just trashy and falling apart. A few pictures attached.
us4 night trip
Very good 8.0
The stay was great,,not a fancy hotel but great location. Be sure to call the hotel before your stay to get the room you want. They give rooms away if you arrive late.
Jill, us4 night family trip

Chateau Hotel

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