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Hotel Excelsior

Photo gallery for Hotel Excelsior

Minibar, in-room safe, desk, soundproofing
Business Twin Room | Minibar, in-room safe, desk, soundproofing
Coffee service
Reception
Shower, hair dryer, towels

Overview of Hotel Excelsior

Hotel Excelsior

3.5 star property
3.5-star hotel with restaurant, near Frankfurt Trade Fair

7.4/10 Good

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
Mannheimer Str. 7-9D, Frankfurt, HE, 60329
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Gutleutviertel
  • Frankfurt Trade Fair - 15 min walk
  • Skyline Plaza - 2 min drive
  • Alte Oper - 2 min drive
  • Main Tower - 2 min drive
  • Frankfurt Christmas Market - 9 min drive
  • Römerberg - 3 min drive
  • MyZeil - 4 min drive
  • Congress Center Messe Frankfurt - 4 min drive
  • Deutsche Bank Park - 7 min drive

Getting around

  • Frankfurt Airport (FRA) - 17 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt (Main) Central Station - 4 min walk
  • Central Station South Side Tram Stop - 1 min walk
  • Hauptbahnhof-Pforzheimer Straße Tram Stop - 2 min walk
  • Baseler Platz Tram Stop - 2 min walk

Restaurants

  • Le Crobag - 3 min walk
  • Asia Gourmet - 3 min walk
  • Frankfurter Markthalle - 4 min walk
  • Coffee Fellows - 4 min walk
  • O'reilly's - 2 min walk
Map

About this property

Hotel Excelsior

When you stay at Hotel Excelsior, you'll be within a 10-minute drive of Frankfurt Trade Fair and Deutsche Bank Park. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Central Station South Side Tram Stop is only steps away and Hauptbahnhof-Pforzheimer Straße Tram Stop is 2 minutes.

Languages

Croatian, English, French, German, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • Croatian
  • English
  • French
  • German
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Goethe Bar – This bar specialises in international cuisine and only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10.00 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 40 (subject to availability)

Renovations and closures

This property is closed from 31 January 2023 to 31 December 2023 (dates subject to change).

Parking

  • Self-parking costs EUR 20 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Excelsior Frankfurt
Excelsior Hotel Frankfurt
Hotel Excelsior Central Station Frankfurt
Hotel Excelsior Central Station
Excelsior Central Station Frankfurt
Excelsior Central Station
Hotel Hotel Excelsior - Central Station Frankfurt
Frankfurt Hotel Excelsior - Central Station Hotel
Hotel Hotel Excelsior - Central Station
Hotel Excelsior - Central Station Frankfurt
Excelsior Hotel
Hotel Excelsior
Excelsior Central Frankfurt
Hotel Excelsior Hotel
Hotel Excelsior Frankfurt
Hotel Excelsior Hotel Frankfurt
Hotel Excelsior Central Station

Frequently asked questions

Is Hotel Excelsior currently open?
This property is closed from 31 January 2023 to 31 December 2023 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Excelsior?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Excelsior?
Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Excelsior?
You can check in from 1:00 PM - midnight. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability).
Is there an on-site casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
Are there restaurants at or near Hotel Excelsior?
Yes, Goethe Bar offers international cuisine.
What's the area around Hotel Excelsior like?
Hotel Excelsior is a short 1-minute walk from Central Station South Side Tram Stop and 15 minutes' walk from Frankfurt Trade Fair. Travellers say that this hotel is in a good location.

Reviews

7.4

Good

7.4/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

Convenient but does not feel safe
While it is just right opposite the train station, the area is quite a slum.
Sue, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The rooms are very small no dresser or counter space only 3 single beds and a glass top table next to bed. No mini bar which is why i booked the hotel specifically. it was clean but is well in need of a renovation.
Melissa, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff are sooo racist
Khaled, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Close to main station, clean and comfortable place. Nothing to complain
Adrian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel near station
Booked Excelsior but check in was next door at Metropol where I stayed. Decent hotel - quiet room, good sheets & towels. Excellent toiletries. Very close to station.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location. Near the main train station. Pleasant staff. Very clean.
Sean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Warren, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Regular guest
Whenever I arrive in Frankfurt, I use this hotel, as it is very close to the Frankfurt main station and has everything I need for a brief stay. The rooms have been refurbished, and the amenities are excellent. Minibar is free, coffee and cake in the lobby available, and the breakfast is just excellent. Unfortunately they closed the business center, which was always a convenient working space.
Hans-Henning, 1-night business trip
Verified Hotels.com guest review